The staff has been incredibly helpful and friendly every time I've stopped in. Here are their hours…read more(as of June 2015): Mon. - Fri. : 7:30am - 9:30pm Sat. : 6am - 10pm Sun. : Closed

Dang. The service keeps getting slower and slower. What use to be 3 days take more than 7 days. Sad…read moresad sad

While my usual Lowry USPS was under construction this past winter, I made a detour to this Aurora…read morelocation to drop off a package. It got the job done, and my package did get delivered in a reasonable time. So for that alone, this is an A-OK post office. The building/parking lot is pretty sad though. It could use some love and I hope it gets some TLC like my Lowry location did.

don't know why this place has such bad reviews, this place is great! staff was very friendly and…read moregave helpful tips for shipping! very easy, in and out too!

Decent USPS on the cusp of Park Hill. The building itself is pretty run down and in-need of some…read moreupdates, including an automated machine. That being said, I was in and out within 10 minutes, sending a certified letter to California. Like my other USPS in Lowry, the people who work here are really nice and it's not their fault the facilities are outdated.

This is literally the worst post office I have ever visited. The workers have zero customer service…read moreskills and if they were to actually smile or greet you when you walk in the door, I would be completely shocked. They don't even have the courtesy to look up when you approach the counter and are sometimes on their phones and seem bothered by having a customer at all. Mail is lost all the time, packages disappear but the carrier says they were dropped (even when you are sitting at home watching the carrier NEVER drop it off). This post office location needs to be completely revamped and new staff hired.

I placed an online Hold Mail Request for my mail while out of town. The Hold began as scheduled…read morehowever I didn't receive my mail upon return as I requested. That afternoon, I called the 1-800 number & spoke with a representative who put in a Service Request. The following day I was hopeful my mail would be delivered but unfortunately it wasn't. On day three I called the 1-800 number again & spoke with another representative. She saw my Service Request & suggested I call my local post office & gave me the phone number. (This was the same number as posted on their website.) I was not able to speak with anyone there since the phone number had been disconnected & was no longer in service! So, I called back the 1-800 number & spoke with yet another representative who gave me the phone number for Consumer Affairs. I called Consumer Affairs. The only option at Consumer Affairs was to leave a voicemail, which I did. On day four I went to my local post office & picked up my mail. The counter employee was friendly, helpful & apologetic. She didn't know why my mail hadn't been delivered & wasn't aware of the phone being out of order either. Overall, a frustrating experience. I now have all my held mail & daily mail delivery has resumed as well. Next time I place a Hold Mail Request I think I'll just go & pick it up at my local post office.

My package was lost. My customer prepaid for me to ship thei item. The mail man picked up the…read morepackages, didn't scan at acceptance (because "we don't do that"), and then itwm never showed up on the tracking radar. The mail man sqears he scanned it later. No one accountable! I lost the item, the sale, and got some bad reviews, because "I never mailed the package."​

Super nice but small post office. Good for quick drop offs. The parking lot is annoying and busy…read more Overall friendly staff.

Extremely disappointed and angry with the service,my package was marked as delivered by fed e but I…read morenever received it. I I contacted the post office but I still have no answers about what happened to my packages, it is extremely frustrating to have a package marked as delivered and than have it disappear without knowing where it went this is unacceptable and very disappointin. me perdieron mi paquete si tuvieran cámaras en el área de POBOXES me podrían ayudar a ver quién se lo robo.

Utilized their passport services for my two month old daughter. We had an appointment and was seen…read moreon time. I also made sure to print out the forms needed, as well as having photocopies ready of my license, her dad's and her birth certificate (all need to be of the front and back). There were 4 people helping with passports and Esther was the one who helped us. She had great customer service, checked us in and took great photos of our baby girl. It seems they only take 20 walk in appointments a day, so if you need to be seen you have to be there early.

I had an appointment for my son's passport, but when I went, the woman told me I didn't have one. I…read moreshowed her the confirmation, yet she insisted I had nothing, so I left and lost the appointment; I had to book at a different location. They are very rude--both of them--and I even suspected they were racist. You really need to sort out your staff.

I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Super friendly, same pricing as the single stop stores, and cover all shipping options. Love this…read moreplace

Terrible experience with this center. they didn't do a pre-paid scan on a package I dropped off…read more USPS never showed that the package has been scanned. When I called to find out about it, the main guy/owner of this business was a total A-hole, beyond rude. When I called USPS to check on it, they mentioned they are having all kinds of issues with this center, and even hope they can get them shut down. They advised to always drop off a USPS package at an actual post office and not this center.

Let's be honest, who likes going to the post office? This is a very, very small location and the…read moreline can sometimes be long, but the employees here make your post office experience bearable. Five stars for the amazing service. I've come here a couple of times and am amazed at how kind and patient the workers are. The most recent time I came (its close to the holidays), there was a pretty decent line and there was a woman asking questions while the clerks were busy with other people. That annoyed me and I don't even work there so I applaud the clerks for being friendly and still helping the woman. And then there was even a guy who held up the line because he had to run back to his car and the clerks still had smiles on their faces and were still kind to the man when he returned. I guess you just don't see friendliness like that at post offices very often. I know that I don't. I also like the location of this post office because it's near the shopping center that I run errands at and there is a good amount of parking here as well. The review is mostly to give recognition where it is deserved. Good job guys!

Worst USPS ever. Long lines, difficult to get to, and rude employees. Do my tax dollars go to this…read moreplace? Maybe they should go to training first.

This location, despite the busyness of the surrounding area, you can't beat the quickness and…read morefriendly customer service. Plenty of parking but not always upfront. Every staff member without fail is always so cheerful and helpful. They take all my Amazon returns without judgment or question. They offer quick services for passport photos and lamination at fairly reasonable prices. My passport photo was good quality for $30 on the spot. It's my go to for business needs and my frequent Amazon Shopping spree. I've used other UPS locations for mailbox service and they are wonderful with emailing you on packages and renewals. It's great if you want to separate work mail from personal and junk stuff. Besides if the wait is long, grab a cone at McDonalds or run into Home Depot for your honey do list items. Thanks UPS Quebec team for making returns enjoyable!

We had a heavy package to ship and Adrian came out to our car to help us get it in the store. He…read morealso helped us get the best price for shipping. Really great customer service.