First time to this location, I usually don't come in, but my son need to get a certified letter…read morefrom his grandma. Short line service was quick and easy. Great customer service very efficient.. They also carry holiday cards and gift cards.

I went here a year ago to return items. It was easy and parking wasn't that bad. Hated how cramped…read moreit was. They returned my perfume that I wanted to return back to me. Like what the hell? But oh well!

I can't believe I'm leaving a review for a post office, but here goes!…read more I don't come in here often, but when I do, Joe is behind the counter. He's always in a great mood. He goes out of his way to help people that look like they may need a helping hand. His sense of humor and love of his job are two things I wish more employees had! The post office itself is small, but tidy. There is a container of candy for those who need a sweet treat. Customer service here is second to none. No one looks forward to going to the post office, but Joe makes it a pleasant experience. And, shipping internationally through USPS is easy, and cheaper than all the other carriers I researched.

If you do anything click and ship, be sure you stand in line and have them scan it because packages…read moreenter this post office, and then come back as never received. So then there's no tracking no recourse insurance don't matter you just get screwed out of What's your ship and the money you ship it. I've had this happen more than once now The older Asian guy forces you to pick a green happy face on the little screen it tells you about if you were satisfied with the service Joe is awesome

I returned some pencils and I was able to get my package processed and ready for it to get…read morereturned. Thankfully it didn't take too long!

Came to use the self service kiosk that the USP website states is open 24 hours. The door is locked…read morewith a chain. You can see the kiosk through the windows. The website needs to be updated, I wasted my time coming here. I work long hours and the post office isn't open or easily accessible during the day for me. Very disappointing !!

Hector was great! It…read morewas my first time shipping out a package both internationally and for military. I had tried to fill out the customs forms ahead of time but mistakenly chosen the wrong kind for my box, so I ended up refilling the forms out in person! Hector was super knowledgeable and patient with everything though and made the process smoother for me! Thank you, and now I'm better prepared for next time!

First time visiting this location in a weekday afternoon…read more Parking space is limited but manageable. When I walked in, there was only one female staff who can speak English and Vietnamese working in the front. I wanted to get the certified mail so she gave me a certified mail receipt to write and asked me to also write the sender and receiver on my envelope directly. When I was done and then she was gone in the back storage room or something so the other male staff came to pick up the work she left. He asked me what was in the envelope and if anything I should not put in the envelope. To total was $8.58 which is way cheaper than UPS . However, UPS staff will print the delivery information to make sure no mistakes so I guess if you want to get the extra careful delivery service, paying more might make sense.

They're always busyyyyyy! With that being said, people are extremely professional and helpful. They…read moreget traffic from everywhere since they're the biggest location in nearby areas ( i could be wrong). Shoutout to Kacie for always being helpful to me and my business!

Service was efficient, helpful and friendly. The manager was also friendly and checked with those…read morewaiting in line to see what service they needed and let them know if they needed to fill out any forms before reaching an available employee. It is very refreshing to see a working environment that feels positive and welcoming with employees who don't act annoyed to help you. Getting your questions answered, getting advice on the best suited delivery service, and being in and out quickly is the best experience you could ask for! Props to those working here!

This location is at the corner of a plaza with plenty of parking. The store is kept nice and tidy…read more This is my go-to spot to drop off packages. Every single time I've been to this location, I've never had to wait more than 5 minutes. I think I get lucky since there's a bunch of mixed reviews. The times I've gone, the workers are quick and attentive. There's only usually one or two of them working. They also provide printing, faxing, shredding, and notary services.

I could not believe the extra mile quantity and attention to courteousness and professionalism that…read morewas shown during my attempt to get my printing done. I highly recommend them and they're well at facility. Easy parking and easy-going attitude is amongst the many reasons. I highly suggest not only for packing and shipping but for your mailbox needs including notary faxing and shredding again. Highly recommended proudly serving the community for over 15 years to go see Michael for smiles.

Manju was very kind and professional. She went above and beyond to help me with returning internet…read moreequipment even when the return code sent by the internet company was faulty. She was able to solve the problem quickly and processed the return. This experience was one of the easiest despite the hiccup. This location is a reliable neighborhood UPS.

Kenny was super helpful and friendly with me. I had two different packages to deliver and he did it…read moresuper quick. Would come here again to deliver other stuff.

When I arrived at the UPS store in Cypress, I was greeted by Kaden... a Customer Service associate…read more I told him I needed to make some black-and-white copies he said... Let me help you and proceeded to copy various documents one at a time... In my specific order. He went over and above at his job and I highly recommend him for a promotion. His customer service was impeccable and I will continue using the services of the UPS store in Cypress. I also complimented Kaden's performance with the store manager, Chris and told him that his training of his associates was beyond fabulous.

Store #5882 I was assisted by the employee named Kaden. In…read moreall my years as a UPS customer I have never had such excellent service. He was friendly, patient, well spoken, knowledgeable, expedient and thorough. The best service I have ever received at a UPS.