My LAX Post Office on Aviation - 5 Stamps for Service, Kindness, and Consistency…read more Let me give some credit where credit is due. I've been coming to this post office for over 30 years back when it was on Century, then Airport, and now at its current location on Aviation. Through all those moves, one thing has remained the same: the kindness and consistency of the staff. They've helped me out countless times--especially with packaging up my books and making sure I get the best rate possible. They go above and beyond, and I've noticed something: even when people are rude (and I've seen it), the team still responds with professionalism and patience. You show them kindness, and they'll reflect it right back at you. Special shout-out to Kiki and the entire crew at the counter. They've always greeted me with a smile and made the process smooth. And if you show up early in the morning and hit the buzzer for package pickup, you'll catch a little vibe--they've got the music going in the back, setting a good tone for the day. I'm giving them 5 stamps for being reliable, consistent, welcoming, and genuinely kind. Thank you all for what you do.

For an experience at usps, this was five star. Was in and out along with a guest and had absolutely…read moreno issues whatsoever. The line move quickly, and the customer service was on point. At least for now, would highly recommend this location.

No one was inside. It was clean. Customer service was great, no complaints . I never have to go in…read morethe post office and all I hear are horror stories so I was shocked that I had such a wonderful experience

Everytime I come here they're closed. My 2nd time this week! Guess I gotta go to Culver Cityread more

This is not just a lost package--it's a full-scale exposure of corruption inside USPS. If bad…read moreactors are intercepting financial mail, this could be part of a much bigger fraud operation. This inside job should be exposed, fullly-investigated and under public scrutiny. My "SENSITIVE" mail got moved swiftly (within 3 minutes) from 90058 to 90045 and arrived 90045 within 3 hours. 90045 (Westchester, near LAX) is an international mail center. It has NOTHING to do with domestic Priority Express. 90052 (Los Angeles) is the correct mail hub for processing domestic mail--so why was it bypassed? Previously, I've received all my mail (including checks) from the same sender without issues, the most recent check received was Feb 2025--but the moment a cashier's check was sent, it mysteriously vanished after passing through USPS 90045. USPS Tracking #ER183435080US confirms it was in transit. USPS Informed Delivery showed it was scheduled for March 5, 2025 (this was an overnight package sent on the 4th of March). Delivery NEVER happened and being "INTERCEPT" at 90045 since March 4th 2025. WHY was this package rerouted to USPS 90045 Westchester location? This was mailed March 4th from USPS 90058 and scheduled for delivery March 5th, per my USPS Daily Digest. Instead of taking the direct route (90058 -- 90052 -- 91755), USPS bypassed 90052 (DTLA location) entirely and diverted it 90045 (Westchester near LAX). 90045 has NO reason to be in this route! There was NO REASON for it to be in 90045--especially for an expedited delivery. "USPS 90045 is geographically OUT of the way from the sender (90058) to the recipient (91755). Why did my cashier's check (overnight delivery) get routed to Westchester (near LAX) & mysteriously vanish? This post office has a history of sensitive documents going missing. Even worse, 90045 is notoriously known for mail theft-HUB and handling "sensitive" packages incompetently (just check their 1-star Google reviews). 90045's 5-star reviews smell FAKE, masking theft. #USPSFraud. WHO decided to reroute this package to 90045 and WHY? Investigation and accountability is long over due. I have filed complaint to: - USPS - FTC - USPS OIG - OIG (Office of Inspector General) - X post - Yelp review - Google review This isn't just a delay--this looks like mail theft or interception. The USPS facility at ZIP 90045 is NOTORIOUSLY incompetent. A quick search reveals numerous 1-star reviews on Google detailing how this location repeatedly mishandles "sensitive" packages and important documents. Why is this still happening? - How many cashier's checks have disappeared at 90045? - Time for a full investigation. #USPSFraud" If this has happened to YOU, speak up! "See my X/Google reviews for 90045's theft scandal" - Time for a full investigation. #USPSFraud" If this has happened to YOU, speak up!

Most PO's are painful to visit…read more Here, lines always move quickly. Even when the line looks long. Staff friendly and helpful.

I love it I have a customer for at least 7 years and it is the perfect place for peace and quiet…read moreand focus The staff is very professional and nice. I love this place.

A simple print job was complicated and I was overcharged. I needed to print two documents; one was…read morea 31 page workbook for class, and the other was a two page document. I asked if I can print from their desktops, and I was told printing can only be done on the printer behind the counter. I told the rep twice that the 31 page document needs to be printed on front and back, and she proceeds to print it out on one sheet, and then said "that option is not available" after the job was halfway done. She then charged me for 31 pages when that's not what was requested (it was supposed to be 15-16). My goal was to have it like a workbook like it was intended, and now I can't even staple it together cause it's twice the size and too thick. The other document was two pages and she only printed one page and said my USB only has one sheet. I was confused since I knew it was two pages, but she insisted that there's only one page on the document. I get home and lo and behold, it's a two paged document as I thought. I like that this place is local, but I find that it's always some type of complication whenever I come here.

I made a passport appointment for 10:00 a.m. and arrived 10 minutes early, as instructed on the…read morewebsite. The clerk never showed up for work and didn't even bother to call in. According to her coworkers, they weren't able to get in touch with her. This was extremely unprofessional and a complete waste of my time.

This review is strictly for our passport appointment. I can't speak to the other services. But I…read morewant to say that I was impressed at how efficient the woman handling passports was. We slid all of the required paperwork over, and she did her thing quickly for multiple applications. Within 15 minutes, we were raising our hands for the oath, and then she even gave our two kiddos lollipops. (Bonus: even without paying to expedite, we got the passports two weeks later.)

I should've read the reviews before I went here. This place needs to be shut down for their lack of…read morecustomer service. Walked in and the young lady working there was on her phone, no greeting, no hello, couldn't even look up to give a simple "hello, how can I help you". I explained to her what I needed and she handed me an address form to fill out and pointed to the many envelopes in the corner. She literally sat there and watched me fill out the wrong envelope, I brought it to her and she said that's the wrong one while still proceeding to point to the many envelopes in the corner. Hello! Do your job and perhaps help a customer if you see they need a little assistance while mailing off important documents! I understand ppl have bad days but she seemed like she genuinely hates her job and interacting with ppl. Even though she was blatantly rude and had an attitude I still said thank you once my transaction was completed and she was completely silent...Ghetto! Do not visit here if you're needing to send off anything of importance.

If you advertise that you close at 1:30pm for lunch, then the doors should still be open to drop…read moreoff a package at 1:20pm. This goes for closing at 5pm... the doors should still be open by 4:20pm. Tried dropping off another package by the time they should've been open for 20 minutes after lunch and the door were still closed

Parking area is ok. I wouldn't try to find parking during busy business hours though. This location…read moreis very well kept. I didn't deal with any team member personally because I came during self serving hours.

They go by a different clock which is about 10 minutes ahead. I pulled up at 3:53 ( they close at…read more4pm) and the door was locked, which made me remember that the lady who worked there told me they don't go by regular time. They go by the clock that is in there which is a different time. So keep this in mind when going around lunch or closing time.

This review was originally posted on July 29, 2024 for THIS LOCATION (FOX HILLS) but somehow posted…read moreto the Westchester location. I just want to be clear in noting that the rude postal worker I encountered was at this location that was once Boys Market back in the day. IYKYK. Previous review: Wow, What an ugly world of people we've become, so full of anger and unhappiness. I just pulled up to drop some envelopes in the mailbox. The post office was closed but an employee was taking mail from the box outside of the post office. When I tried to hand him my envelopes he refused to take them and told me to drive the to the corner mailbox on the street. It was as simple as reaching his hand out and taking them but instead he turned his back on me. Date: July 29, 2024 @ 6:30PM. You must have a very unhappy life, sir.

Horrible costumer service ! Only one attendend and not willing to assist in good spirit . A day…read morebefore my nephew bouth me 80 stamps that didn't had flowers or nature , by mistake . I just went there today to buy more stamps and ask for please i think her name was Kayla , Layla ? However. Today is Thursday, October 13th , 1:15pm. She is the only one working there . There stamps are for business purpose and she kept saying no with a cold heart . Don't go to this Post Office . I was a client . The stamps are new from yesterday. What kind of customer service is that ?

Horrible and the worse customer service I have every experienced. Fees are extremely high and they…read moreare lazy. Do not do business with this place. I'm surprised because they have always provided exceptional customer service in the past. Please fire this staff immediately.

Always love to support local black owner businesses, but c'mon with the credit card surcharges! I…read morepaid an extra $2 just to use my card on a $30 purchase. Wow. Just lost one.

No line and easy to drop off USPS and UPS packages. Parking was nonexistent out front.read more

It's now been a week and my package still hasn't been received by usps. If you call and ask them…read morethey have no answers for you. This is like a black hole. There's no guaranteed the package will be dropped off to usps.