This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

I can understand why this PO has such low reviews ... based on my first experiences at this…read morelocation a year ago ... which were slow and unfriendly memories. However, recentlyyyyy I've been to this location twice, and it's been a really pleasant experience ... even with it being around the holidays. Both times, I've had "Anan" (I think that's his name ... so sorry if it's not.), and THIS MAN DESERVES A RAISE!!! Not only is he assertive and efficient, he's also really friendly and ... happy with everyone. Not characteristics you often see from PO employees ... sadly. Both times, I've come in with 10+ packages to mail out, and both times, he's helped me with a smile on his face and with friendly conversation. Such a relief ... since honestly ... I got anxious having to take so many packages to be mailed. Didn't know if I would be met with visible annoyance and a rude attitude, but ... pleasantly and surprisingly, I was not. He brightened my day both days. Regarding "value" or this place ... it's a PO. Do I think prices are higher than they were before? Sure. Is there anything that can be done about it? I don't think so. Just glad that we still have mail delivery.

USPS delivery claims can't be trusted. My delivery of live plants was delayed because of Friday…read moresnow, that's okay...rescheduled for the next day, Saturday, in which the office building (Brighton) is open until 6pm. There I am waiting in my office, then shortly before 2pm the status is updated to 'next business day' because of the lie 'that a delivery was attempted but bldg was closed'. This building with couple dentist offices has people coming in and out all afternoon. Why was there no attempted delivery slip left? Isn't the real truth the carrier just wanted to work a half day and go home?!

" Staff is friendly but it's expensive" So the staff is…read morefriendly but the computers are expensive; well everything is . So this place gets you out of a bind . Like for example I ; needed to type and print something. Mt printer at home was out . I was better off waiting until my new printer was set up . Anyhow I spend about $50 typing and printing a one page document. Parking is in the back so that's not an issue . They have an ample parking lot .

I was massively impressed with the high level of customer service received from my visit to FedEx…read moretoday. I arrived nervous because it was the first time I was shipping internationally and with high valued items. Harvey was so friendly and genuinely interested in helping me with my shipment. He asked important questions so that he could offer the best guidance, he double checked everything because he genuinely cared about making sure my item got to its destination, and his sense of humor made me feel at ease. It's fair to say that I've never received this same level of service at competitor print and ship centers. As odd as it sounds, I'm now looking forward to utilizing FedEx more often for my personal shipments.

So I was standing in line behind this woman waiting to be helped. The gentleman behind the desk…read moreasked the woman not in the line standing off to the left if she needed help. Before asking us and we were in line about 10 minutes. Why the preference is beyond me. Needless to say they got their passport photos done before we did despite being here 1st. That's weird, that's suspicious. To make matters worse the whole time we stood in line no one asked us if we needed anything at all. Thanks Roberto, wish you treated us as nicely as the woman ahead of us where you told her she's lucky she got you. You were pretty smitten with a certain demographic. Give all your customers the same level of respect. You even treated the Hispanic woman ahead of us getting balloons with a condescending attitude. I walked out, after taking someone else ahead of us. They gril kept asking to get the photo retake and they kept doing it. No tact

I've used the co-working space for almost a year and I'm really happy with the service and the…read moresetup. There are rooms to work when you want quiet and rooms when you want to be amongst people. I think the pricing is reasonable, and you get free drinks and snacks.

We'll, we got part of the order, by driving around truck to truck on the BU campus. But no one can…read moretell us where the rest of the order is. The customer service lines, both email and phone, still do not respond.

Incredibly helpful and understanding with a number of last minute requests that I had. The staff…read morewere friendly, professional, and went out of their way to help me even when I had made a mistake. I highly recommend them as a service for students looking to store their belongings for the summer.

So I bought a wedding gift for some friends of mine at a New Hampshire crafts fair. I was just…read moreunder the unofficial one year anniverary deadline for wedding gifts, so I thought I was all set. But the problem is I didn't factor in my laziness. Months later, I realized I hadn't gotten around to packaging and mailing the gift. It was a big vase and platter, which means I needed bubble wrap and packaging peanuts, a large box and tape. Then I would have to go to the post office, stand in line forever to mail it, and hope it got to the destination. Instead, I decided to give the UPS Store a try. Wow. I love this place. I wandered down with the vase and platter still in the shopping bag. No line, I just walked up to the counter. I gave them the items and the address, they weighed them, told me how much it would be, I paid, and Bob's your uncle, I was done. They took care of all the packaging, the shipping, it was insured and they provided a tracking number, so I knew exactly where it was at all times. My friends received the gift safe and sound (only 18 months after they actually got married). And for all this convenience, it was actually CHEAPER than the USPS would have been. I paid $13 for the whole thing. The post office would have been $11 for the shipping, not including tracking or insurance or the packaging material.

Walked 20 minutes in the cold and rain to be met with a sign saying "no power, we can't accept any…read morepackages" despite the internet stating that they're open. That's time I'll never get back. Maybe call them before you go because they don't care enough to update their hours online.

Very friendly folks here! Understaffed so there was a bit of a line, but doing the best with what…read morethey've got.

Amari was quite helpful, even though they were about to close. Thanks to him, excellent service and…read moreknowledge. He deserves a raise!

i am here at 10:27am on a tuesday & they are completely closed, supposed to be open at 8am. there…read moreare others here waiting too? someone is visibly inside & ignoring us. what the hell? why bother posting hours if you're not gonna honor them? i have an emergency package to send for work & had to take a $20 uber here. unacceptable. lazy workers.

they supposed to close at 6pm on Sunda, but. when I get here at 5:26pm for my emergency document…read more IT WAS CLOSE!!!

I wanted to take a moment to acknowledge Chris at #5711 location. I just left from this store…read morelocation for a return, and Chris was extremely patient, professional, and kind throughout the entire process. He took his time to help, answered questions calmly, and never made me feel rushed or uncomfortable. Customer service like that really stands out, especially during what could have been a stressful interaction. Chris represented the store very well, and I truly appreciated his attitude and willingness to assist. Please make sure he receives the recognition he deserves for providing such excellent service. Thank you, Veronica

I came to this UPS store to return something from Amazon. The Amazon app let me pick specific…read morelocations to return my merchandise. It specifically says no box or label needed. Just bring it and let them scan the QR code and you're set. I went to this UPS store location in Watertown this morning and it was not a good experience at all. I should've known, as it has never been a good experience in the past. The older lady there that helped me was surprised that I showed up with just the product (which was in the box - just not an amazon box). She had to check with her manager (older gentleman)...who came over with a tape measure and was like "we can only ship items less than 16". The box was about 17" and he made it seem like he was doing me a favor by accepting it. The lady proceeded to scan my QR code and was like "I'll have to mail it like this (without putting it in another box) and I hope you get your refund from Amazon. We are not responsible. This can get lost or stolen". I asked if she could at least tape the opening to make the package more secure, since she wasn't willing to put it in another box...she said no and reiterated several more times "I hope you get your refund etc". Whatever. Returning something shouldn't be this hard, especially when Amazon pointed me here with those specific instructions. There is clearly a disconnect. This UPS store is not about helping customers. Everything felt like they were doing me a favor, ugh! I would not go here again. I'd gladly put the item back in a box and go to USPS or something instead. I wouldn't have gone here in the first place had the app offered the Wholefoods return option - always a good experience there!

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!