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US Post Office

2.6 (5 reviews)
Closed • 8:00 am - 5:00 pm

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1 year ago

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2 years ago

Staff was friendly, knowledgeable, and efficient. They should be the poster faces for how to run the USPS!

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3 years ago

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9 years ago

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9 years ago

Put my letter in the mailbox outside the facility and the recipient never got my mail... don't go here!

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US Post Office

US Post Office

(22 reviews)

Laveen

Upgrading this review to 4 stars. While the underlying issue such as lack of parking, small, old…read morebuilding, etc obviously haven't changed and cannot change (unless...magic?) , the staff has been nothing but helpful and hardworking since I've created my original review. And what's more, the entire mood has changed for the better. Everyone's pretty upbeat, cheery, even joke around - especially if you're a regular. I've never laughed out loud dropping off boxes at any other USPS but at this one's it's a weekly thing lately. My first review was during the heaviest COVID-19 times and I'm sure my own mood as well as the employees facing holiday shipping stress along with being potentially exposed to the 'rona virus at any moment by one or more of the gajillion customers didn't help the vibes. I've had several issues come up that were my own fault, and every single time one of the guys and gals at this location helped me without making me feel like an idiot. While I still hope and beg to USPS HQ to have a bigger postal office built in Laveen to accommodate our growth, at least the OGs on 51st and Dobbins are keeping things light and right. My 4 stars are solely for the people working there. And I'd give them a 5 but it feels like that would invalidate my entire original review - but that building and horrendous parking are still only 2 stars.

The Laveen Post Office is, in my opinion, the worst post office I've ever dealt with…read more Credit where it's due: the carriers are polite when I see them in person. Inside the building is a different story. The clerks are consistently rude and make it obvious they'd rather be anywhere else. When I asked to speak to a supervisor about an unresolved delivery issue, the clerk refused to even check if one was available and told me management doesn't speak to customers because they're busy. I've reported this to USPS customer service, but I don't expect much. Laveen deserves better, and until this location gets a bigger facility and a real commitment to customer service, I'd set your expectations low before walking in.

US Post Office - postoffices - Updated May 2026

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