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US Post Office

1.8 (5 reviews)
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US Post Office - USPS Wilsonville, OR

US Post Office

(29 reviews)

Vacation hold service | rude staff…read more I come here often to mail packages. I've placed a hold on my mail delivery many times, but this last service was frustrating. First, they started holding my mail two days before the selected date. I needed my packages to be delivered before I left on my vacation, so that was not helpful. Why even ask the start date if they decide the date of service for you?!?!? Second, I opted to pick up my mail when I'm back. I came back from vacation a day late. I tried to pick up my mail the next day and am told the mail person is delivering it for me. Again, why select online that I'll pick it up myself when they're making the decision for me?!?! In the past, I've interacted with the staff. One older lady who has worked there a long time said, "your package needed a signature and wasn't delivered because of your door sign. You haven't removed that?" My sign says not to knock or ring the door bell, please. There is a reason for it and it's because I have a sleeping baby. Yes, lady, I will keep that sign up and it's none of your business!!

I made an appointment to get a passport and waited weeks for the time to come. I read all the…read moredirections carefully and had all my paperwork ready. They made me stand there and wait for the exact time of the appointment, even though they weren't doing anything else. The passport appointment started out OK, until they revealed something shocking that they hadn't advised me about in any of the instructions: The only payment they can take is cash or money order. This is a crazy requirement considering the high cost of a passport, and no one carries that kind of cash with them nowadays. I made a mad dash to some banks and my home and somehow managed to scrape together the cash. But when I returned to the post office, I was informed that the passport person had simply run off without saying a word to me, and now there was no one there who could help me, plus it would take weeks for me to get another appointment. This office robbed me of hours of my time and accomplished nothing. I drove 15 miles to find a Post Office with people who actually knew what they were doing, and they were able to get the whole thing sorted out even without an appointment. As a final bonus middle finger, I have no idea if I owe them money for the pictures they took, since they bailed in the middle of the process. I called them to ask, and their phone just rang and rang. No answer and no voicemail.

US Post Office - postoffices - Updated May 2026

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