They weren't busy when I came. I had two amazon returns. Amazon instructed me to put my items in a…read morebox so I used the packaging they both came in. I was informed by the agent that I had to have the boxes taped. He said they could do it for me for a dollar!! I was aghast! I paid the dollar since I had to drive to get to the store. I don't know if this is a store policy or UPS. Either way it is appalling! Now, several weeks later Amazon is contacting me saying they did not receive my return and want me to pay for it! After an hour on the phone with Amazon they resolved it saying that it was still in transit. The kind of experience that will keep be from going to that store. PS.. I had a return that I took to Lebanon ... Much different experience.

Absolutely the most rude service I've received from anyone in Oregon!!…read more AJ and her manager Missy, were incredibly impolite and rude. Avoid this store!

The owner was knowledgeable about dhl international shipping of difficult to replace documents and…read morereassuring to this anxious first timer Meant to give 5 stars, not just 4

I went to this location to get my finger prints taken for my job application. All the scheduling…read moreand payment is done online and you can pick which site you want to go to. I picked the nearest location, which happened to be a Pak Mail. The person who helped me was nice and efficient. I had a cast on my broken hand and he explained the finger printing can be done without including the injured fingers. I did it anyway since I dont know if the job will accept a partial set of finger prints. I appreciate the customer service agent for considering my discomfort and offering. I have dry hands and they have a solution they spray your hands with to help with getting better images. It is sticky so I recommend hydrating your hands before going. I was pleased with the service I received. There was hand sanitizer and the service agent had a mask on the whole time I was there. Hopefully I won't need to do this again, but if I do, I will return to Pak Mail.

Poor service. These people obviously don't like their jobs. I rarely send anything back but in the…read morefuture I will make sure to not take my business here.

Jacki is an excellent employee and always friendly. She…read moreworks her butt off helping customers and always friendly. I hope the manager appreciates her hard work and gives her a great year end review. She deserves a raise

Nice employees, decent dog in the building (is that legal?)). Im faulting them for what may be Fed…read moreEx's mistake, but was told they could start a return for free. They could not, and wanted to charge me $2 to return to a truck that was about to be there. Oops, guess I know who to avoid.

Absolutely the best service you could possibly expect from a mailbox center. Cute dog. Good value…read more Needed a box to fit in a box and they had all kinds of boxes that fit the box I had. Pick up a papa Murphy pizza on your way out too.

They were both very knowledgeable and helpful with expediting my shipment…read more Very glad to have found them on Yelp. All the reviews rang true. Thank you!

Great service and friendly communications. They helped us to complete the house sale paperwork.read more

Knowledgeable and friendly staff. Reasonable rates for mailman box rentals. Shipping supplies and…read morea packing counter for customer use. All major shipping services offered at single location. An eclectic mix of Knick knacks and gift items. Check it out.

Friendly and helpful staff. Good access and parking. Fun gifts too!…read moreIf you like unique candy you will find it here too!

They are great people. They know their stuff and are very helpful when you need it. They go out of…read moretheir way to find the right solution.

I had an excellent experience at Shipping Solutions! The owner answers her phone and is well versed…read morein the products and options available for shipping. I would definitely recommend this store!

"Some things are your job and some are not" From the boss or…read moremanager. We are new to Sublimity and this is the most convenient mail store. This is not the first time my wife has had poor customer service at this location. We are preparing for a wedding so the above statement was due to numerous returns and some confusion on our part. In any case we will be traveling to the UPS store in Salem from now on.

Do you want my shipping here they are always friendly. Never…read morea problem. Attention to detail!