I just had an uncalled for - nasty verbal attack from 2 women in this Postal Connections store when…read morewe stopped briefly to drop off two large pre-paid/pre-labeled FedEx shipments. In a mean and obnoxious, embarrassing and demeaning verbal attack because we parked in the loading zone in front of the store. We were customers of FedEx dropping off PRE-PAID PRE-LABELED cartons to ship which Postal Connections gets paid to receive for FedEx That FedEx is paying them to treat their customers in this manner is beyond my comprehension. The parking is very limited in front of their store, the packages were large and heavy, one was 30 pounds. This would be one of their busiest times just before shippers make their final pickup for the week, resulting in even less parking opportunities. I have a bad back and where we parked was the only place to park. We were there for under 5 minutes and there was an adult in the vehicle, that could easily move our vehicle with a moment's notice. I kept getting interrupted more than once when I tried to explain why and was told rudely each time, "don't park there, ever" I did say that they could be a bit kinder in their delivery and the response was "or, you could just never park there ... ever!" We promise we will never park there again nor will we ever visit their store again! FedEx account #375307316

Girls are great and so helpful, nice to go somewhere that employees show up and happy to be at workread more

I had a very pleasant interaction today with the young man at QSNP, He was very quick polite and…read morevery thorough, I'm definitely going back there for all my shipping and printing needs they also have a great selection of quality Gardening Supplies perfect for Mothers Day

DO NOT DO BUSINESS HERE! They are screwing over their customers!…read more We've been box holders there since the business opened in 2014 and today we got notice that the business will close the doors "for good on December 20, 2025.  It is not even possible to change your address in less than 30 days, magazine subscriptions (yes, we still have those) require 60 days.  If you ship something here you will NOT be able to count on them to track it or deal with claims! When I inquired about what would happen to the mail, I was told by Zaid Santiago, one of the owners and the person usually on site, that the mail would be returned to sender.  So, that screws us for Christmas deliveries and such - I have no doubt that all of our deliveries after mid-December will be lost. Finally, I asked Mr. Santiago what happens to the annual box fee we paid through July 31, 2026, and he robotically quoted "paragraph 10 of our contract" and informed me that there will be no refund. Rip Off City!

The owner was knowledgeable about dhl international shipping of difficult to replace documents and…read morereassuring to this anxious first timer Meant to give 5 stars, not just 4

I went to this location to get my finger prints taken for my job application. All the scheduling…read moreand payment is done online and you can pick which site you want to go to. I picked the nearest location, which happened to be a Pak Mail. The person who helped me was nice and efficient. I had a cast on my broken hand and he explained the finger printing can be done without including the injured fingers. I did it anyway since I dont know if the job will accept a partial set of finger prints. I appreciate the customer service agent for considering my discomfort and offering. I have dry hands and they have a solution they spray your hands with to help with getting better images. It is sticky so I recommend hydrating your hands before going. I was pleased with the service I received. There was hand sanitizer and the service agent had a mask on the whole time I was there. Hopefully I won't need to do this again, but if I do, I will return to Pak Mail.

Absolutely the best service you could possibly expect from a mailbox center. Cute dog. Good value…read more Needed a box to fit in a box and they had all kinds of boxes that fit the box I had. Pick up a papa Murphy pizza on your way out too.

Horrible customer service. Rude female employee working today told the gentleman trying to help me…read morewhile I was on the phone to hang up on me!! He put me on hold when she said that w out asking me to hold just did it and me er came back to try to help me. The owner needs to fire both of them! So rude I can't believe it . So disappointed what happened to helping customers and being kind!!?

My husband used to use this place as his go-to drop off for packages in the area. However, he…read morestopped in over a week ago to drop off a package for me when they were busy and they took it from him, set it on their counter, and then moved on to the next customer. We assumed all was good only to learn that they never even scanned the package in and are just throwing their hands up at the problem.

Always friendly. Always gets packages out on time. Always packs boxes securely. They are great!read more

Great service and friendly communications. They helped us to complete the house sale paperwork.read more

The owners at Newport Post, Pack, & Ship are amazing! My aging parent wanted to ship books and art…read morefrom OR to CA. The team treated our family memories as if they were their own. I wish I'd taken photos, -- they packed up everything perfectly and all 8 boxes arrived 100% intact. The team reused materials and were very affordable as well. Thank you so much for your help!

I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Knowledgeable and friendly staff. Reasonable rates for mailman box rentals. Shipping supplies and…read morea packing counter for customer use. All major shipping services offered at single location. An eclectic mix of Knick knacks and gift items. Check it out.

Friendly and helpful staff. Good access and parking. Fun gifts too!…read moreIf you like unique candy you will find it here too!

They weren't busy when I came. I had two amazon returns. Amazon instructed me to put my items in a…read morebox so I used the packaging they both came in. I was informed by the agent that I had to have the boxes taped. He said they could do it for me for a dollar!! I was aghast! I paid the dollar since I had to drive to get to the store. I don't know if this is a store policy or UPS. Either way it is appalling! Now, several weeks later Amazon is contacting me saying they did not receive my return and want me to pay for it! After an hour on the phone with Amazon they resolved it saying that it was still in transit. The kind of experience that will keep be from going to that store. PS.. I had a return that I took to Lebanon ... Much different experience.

Absolutely the most rude service I've received from anyone in Oregon!!…read more AJ and her manager Missy, were incredibly impolite and rude. Avoid this store!

I just read review of this company complaining that they dont want small jobs. They have done a…read morenumber of jobs for me- all small. They have always been very helpful and friendly as well.

They are not very community driven. I guess if you are a business ordering a great deal of product…read morethen they want your business but if you are starting out small and wanting to grow into something bigger they are not there to hep you out. They do not want to do business with the little guy. That is pretty sad and in my opinion not very business savvy especially when you say you are there to serve the community. I am all for supporting local businesses but now I have no other choice but to spend my money out of town. I wish I didn't have to do that.