Poor service. These people obviously don't like their jobs. I rarely send anything back but in the…read morefuture I will make sure to not take my business here.

Jacki is an excellent employee and always friendly. She…read moreworks her butt off helping customers and always friendly. I hope the manager appreciates her hard work and gives her a great year end review. She deserves a raise

Always helpful. They are great, as I always seem to have an "ODD" request to have printed…read more :)

I purchased a toner cartridge for a Brother on 2-2-15, I had not used it much (I use it for home…read moreuse). Today 5-27-15 the toner light kept coming on I shook it, did what they told me on the computer and I still could not print, the toner light kept on again. Today I took it back and spoke with Brenda Shank, I told her what the problem was and she asked me where the box that it came in was, I said I never got a box, I got a piece of foil covering it. I never thought it was strange when I purchased the cartridge but now when she asked me where the box was, why didn't mine come in a box "Strange" Ms Shank told me they were not going to replace it? put toner in it? or do anything. There was a core price on the box that said $30.00, she wanted to charge me another $59.99. I asked her for the owner and she said um, he is out to lunch. (sure he was) Twice she went back and spoke with a gentleman, the Company is small. She then picked up the toner and said this is her exact words) "Oh shit, I got toner on my fingers. She was worried about the toner on her fingers rather then a very upset customer.I am 66 years old It is a beautiful day today and I am not going to let this lady ruin it for me. Remember Karma. If you live near Lebanon and happen to go into Mid-Valley Business Machines in Lebanon, but sure to check it out. Amazon sell the same cartridge for $57.99 plus free shipping)

The Corvallis Copy Center was very helpful. They made some suggestions that improved my project!…read moreThe cost was much, much less than what I expected, and the service was fast-my project was done in a few hours! I'll return to the Corvallis Copy Center any time I need copies or expert help.

Steve! You are my knight in shining armor! Thank you for…read moresaving our girls' night cocktail and painting party! The prints you made us were perfect and your above and beyond kindness was so very appreciated!

Had many things copied printed off scanned made some of my books spiral bound, which is a game…read morechanger. Always great service.

Walked into building and was greeted with disproving stares. I asked a few questions and was…read moreanswered with only a "no" every time. No much help and not very kind.

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.