The staff was not the friendliest, but I appreciated the speed of service. The store appeared dated…read morebut clean.

I mailed medical supplies internationally using express mail almost 2 weeks ago, and it has not…read morebeen delivered yet. I paid almost $80.00 for this service and was told it would take 3-5 days to be delivered. I am so disappointed and disgusted at this post office in Pointer Ridge Bowie. I was lied to and my money was taken under false pretenses. When I inquired about the delay I was told in a very dismissive manner to call a number on the back of the slip. How utterly horrible! What poor customer service!!

Stop stealing packages!…read more I run a small business and used to drop off my shipments at the Crofton USPS because creating labels at home made it convenient. Unfortunately, I've experienced issues with this location twice, where I believe my shipments were stolen. Without a scan, the items aren't in the system, and I've had to deal with disappointed customers who never received their packages. I spoke with the supervisor, who suggested that packages sometimes just aren't scanned but will still be delivered. However, my experience proved otherwise. I typically drop off 10-12 items at a time, so it's puzzling and frustrating how just one item could be missed if they're altogether. I can't afford to lose inventory and resend items. Due to this repetitive issue, I've resorted to having my home post office, in another city, pick up my packages to ensure every item is scanned. Be warned: dropping off packages here without verifying they've been scanned is risky. I wouldn't recommend it if you value reliability and proper tracking.

Reggie at the counter is always helpful and pleasant. I know there may be issues at some Post…read moreOffices, however, Reggie and the other man with the accent and the lady(she wears a scarf) have proven to be exemplary employees with great customer service.

I have been waiting for a replacement MVA document for which I have to sign. The Lanham office…read moreSAYS it tried to deliver on March 22 but I was home all day and NO ONE knocked or rang the bell. They also did not leave a note. Then they claimed that they attempted delivery on Sunday March 23. I was at a scheduled MRI and had been told BY THE DMV that the earliest attempted delivery would be Monday, March 24 so I thought I could attend my MRI without missing a delivery. However, if I had been told that they would be here Sunday, I could have rescheduled the MRI despite being in intense pain. Yesterday, Monday, again -no delivery. Today I went to the website but it was a horrible experience. Their system asked for the tracking number but I was cut off after in putting only half the numbers on my phone keypad. I tried several times and I KNOW I had the correct number. Later, I went to my porch and found mail, including a notice that the Lanham carrier could not deliver and "were sorry they missed me." They did NOT miss me. I have been near the front door all day. The carrier made NO attempt to see if anyone was home - did not knock or ring the bell - just left the stupid note. I requested an investigation via the main post office about HOW to get my package but that was before the carrier put delivery notice put in my mail box. What is wrong with the Lanham Post Office that the carrier will not due her damn job and knock or ring the bell so an old lady can get her important MVA document???? How much effort does it take to ring a bell or knock on the damn door????

I have no idea why or even how this post office location is still open to the public, the…read morerepresentative there, specially the female responsible for handling passport request/ applications, is extremely unprofessional with no costumer relations skill. This location has the most incompetent staff, and supervisor that over looks the complaints from costumers pertaining to the staff disrespectful manners.

New management. Very friendly and helpful. Using the notary and sending or returning!read more

Friendly service, neighborhood business Also can do printed…read moreprograms, posters, post cards, invitations, announcements, booklets

Competency, customer centric service, responsive, accessibility is significantly needed at this…read morefacility.

You're probably thinking four out of five star post office this has got to be great. No this is…read morecomparing post offices to post offices. If you're going into a post office you know you're going to get long lines and bored civil servants just trying to fill out their 20 years to get their pension. So the post office is pretty much a post office. The one star was taken off for the weird parking.

Great business to handling all shipping needs. FedEx, UPS, DHL, and USPS services available. It's…read moreclean, plenty of parking and great service. I've visited this location on numerous occasions to drop off FedEx and UPS packages and the service has been consistent each time. Highly recommend. Also, plenty of free parking available.

Friendly, professional and fair prices Graphic design…read more Program booklets Flyers Brochures Printing

I return so many packages that I frequent UPS. This location is small but mighty! One of the few…read morewhere there is a self serve to return packages- all you have to do is scan your QR code! I love it! It makes things super easy, staff are always friendly. I will be returning.

The staff is really nice. I am greeted by name when I enter the store. I love that I can check my…read moremailbox anytime by using my own key.

I think this location has gone downhill…read more I never had an issue returning things to Amazon or shipping, but today the person at the counter looked at my returns and said "we only do 3 returns now". I didn't see that policy written anywhere and never heard it before, so either she was making lying or this location just won't do more than 3 returns. Either way I went to another location where the staff was helpful. It's unfortunate because this location is very convenient.

Came here to drop off some packages to ship today. There were no customers in the store, the clerk…read morebehind the counter greeted and helped me right away, and she was friendly and professional. It's nice to encounter team members who enjoy their jobs. The parking lot was super tight because of piles of snow but that's a seasonal issue.

Fast service Always smiling…read moreServices are varied and suits all needs Not much more to say ...

I stopped by my local Parcel and Office Solutions on my way to a birthday and welcome celebration…read morefor my new Pastor. I had a copy of a booklet I designed and wanted it copied and spiral bonded ASAP. Usually, it would have been "come back in about an hour or two." This wasn't my story. These guys saw how important this project was for me and understood that I needed it right away. They completed my project in record time, and I was able to arrive to my engagement on time. I would have paid extra for the service, but the value I received in their accommodating me was well worth the price. For all of my office needs, Parcel and Office Solutions, you can count on me to return again and again. Thank you for the exceptional customer service! Pam S.