They could not lock the package bin so we can ship after hours. Why have a self scanner if we cant use it?

My landlord is 89 years old. He has a long driveway. Some nights I stay at my boyfriends and can't check the mail. A mail carrier left a package at the mailbox in the rain. They did not attempt to leave at the door as they are required to do. I was infuriated when I saw it this morning. At the end of the driveway, saturated. This is inexcusable. Do better. read more

United States Post Office - The package left in the rain at the bottom of the driveway next to the mailbox on the public road. - Post Offices Near Me - Annapolis, Maryland

I was a little uncertain about getting my passport here after reading past reviews. But! Let me tell ya, the staff made it very easy. They're friendly and informative. I highly recommend! Just make sure you have all your papers and a photo taken ahead of time. You can get a photo taken at Walgreens next door, took 10 minutes. Thanks! read more

I'm a fan of any government office that is open on the weekend! Postal Clerk (in one breath without any personality but still very helpful): hi would you like to upgrade to a faster service such as first class priority or overnight include shipping protection with insurance or delivery confirmation or a signature buy stamps get cash back or purchase any envelopes tapes or other shipping items? Me (smiling): uh, just first class, thanks. In other news, the lady who brought my box I was picking up not only was super friendly but also wheeled the box out to my car and insisted on carrying it to the back seat. Service! read more

This is a nice post office. We all know what a post office is, so why review it. But what I like about this one is it is huge, the parking lot is nice, the area is nice and it's easy to get in and out of. They have a huge post office "box" area as well. If you need to ship anything during non-business hours, they have a convenient self-help area where you can get stamps, ship small boxes and letters, etc... BTW, a FedEX drop box is out front as well...kind of convenient too! read more

United States Post Office - Post Offices Near Me - Annapolis, Maryland

See all

The clerks here are very poor at communication. I was asking for help to send a package. She told me I could use a priority envelope and it would be less expensive than the box I brought it in. - I didn't want to send priority she said "no problem". I was checked out by a different clerk and she said I had to send it priority and it would be more expensive than sending in the box I brought it in. So I dug box out of trash to repackage and send that way. Then she said it's going to be more expensive because you have to purchase tape! Really?? After that misinformation she's not going to let me use the tape she had Sitting there! Learn to communicate- and just be nice!!!! Geeze! read more

Rude. When inquiring about the passport process, she kept cutting me off and stating she could not help me. If you're looking for decent customer service this is not the place. She was unhelpful and had attitude the entire time. read more

Passport photos not available. Bring your own passport photo if coming in for that service. Walgreens nearby will do it.

Post Offices far too often get a bad name. I was thoroughly impressed with this location. The staff was cheerful and all possessed a positive demeanor. In addition, they worked to help me find the cheapest way to ship my package. I found that to be above and beyond. read more

If I could I would give 0 stars. My family and I made a passport appointment Mid October for a trip we were taking at the very end of December. Our kids passports were stuck in processing for weeks at the passport center and we found out 2 weeks before our trip that the post office did not send in any of the supporting documentation that we had brought to them the day they completed the paperwork and sent out the passports. We then had to overnight supporting documents which was an additional charge. Once we finally got the passports back we had one day to obtain their Visa's which had to be rushed since there was no longer any time for normal processing. I contacted this post office location numerous times regarding my issue and they have done NOTHING. They have told me that someone (a supervisor) would call me regarding this issue and I have yet to hear from anyone. The customer service while I was going through this nightmare that this post office caused was non-existent. They could have offered some support and overnight-ed the documents free of charge since this all happened because of their inability to do their job and check their work for a service I paid them to do. read more

I work for the rental office at Bay Ridge Garden Apartments, and I just want to say how delighted we are to know that postal worker Ms. Fowler has been assigned to our area! Every since the untimely leaving of Mr. Hines who was truly a great postal worker as well, there were times when we had other postal workers come in deliver mail and never really interact with the office. No matter what type of job you have you should always have great customer service and Ms. Fowler has great customer service. I would like to personally thank you for giving her this assignment and hope she stays for a while. read more

So I tend to use the post office quite often, when I am traveling for a couple weeks. I especially love a post office in small, quaint towns. The best part about this one was that it was in a capital city that so happened to be very historic. It wasn't the easiest post office to get to, based on the wacky GPS directions. Anyway, I finally got there, parked (which was easy-peasy) and brought my already packed boxes in to ship off. The staff was especially friendly, but a little on the lazy side. There was another customer there that needed a passport photo taken. Between the two employees there, both of them were very vocal about how neither of them wanted to take the photo. One argued that they were not good at taking them and the other one argued that he was busy with a customer. Unbelievable! I felt bad for the customer that was patiently waiting. It wasn't terribly busy it there, so someone could have easily done the photos. One of them took care of getting my boxes ready for shipping and I was off. So, if you are coming in here to get a passport photo done, beware because the employees might fight over who's going to take it. LOL. read more

Currently on hold for my 28th minute just to see why we haven't gotten mail yet (it's Wednesday) and the hold on our mail was supposed to end Sunday. The service is SLOW despite the employees being very nice. The seem understaffed not that I'm an expert on staffing post office- I just assume it has something to do with budget cuts. read more

I really like the drive up post office boxes for when I'm too lazy to get out of my car!

Friendly and efficient. One of the best post offices I've been too. And bonus! There's an automated postage machine with scale -- so if you need something postmarked by a certain day, and it's past 5, the postmark on the stamp will still register the day that you mailed it. YEAH! read more

It's a post office. The staff is friendly, but it always seems like there are not enough at the right times. All and all it's a pretty neutral experience. read more

Friendly, efficient and service-oriented staff, convenient self-service kiosk and drive thru mailboxes.