The personal Kios and large deposit spin bin is always tape up and inaccessible; what's the point…read moreof having it? You can't place nothing but letter mail in the outdoor mailboxes. Long lines during peak hours with insufficient cashiers. It's just a huge inconvenience every time I go. Uhggg!

​I live within walking distance of this post office, but after my experience today, I will avoid…read morecoming back unless I have to. I went right when they opened, expecting professional service. Although the lady at the counter did eventually help me, she was extremely rude and displayed terrible customer service throughout the interaction.

Yesterday I went to the post office . The clerk was on comic. relief. A precious customer left a…read morebag filled with empty bottles on the floor. She said she saw someone out there doing something strange. I suggested she tell the postal master about this. She said "the post master doesn't have time for these postal streets". I was a little concerned because the post office looked trashed. Who is going to clean this mess up. The clerk said it could be a bomb! I think she was kidding but I'm not sure.

I'm a new resident in the Laurel area, when I purchased my home I wasn't given the mailbox key…read moreFebruary 11, 2026 , I paid $40.00 for a new lock today which is March 11, 2026 it's has been 33 days no key, no mail, I have visited the post office twice the two evening female clerk states no key, no mail, I requested to speak to a post master their response, he workers out of several location and stated my mail is located at a post office that's not open to the public, I am requesting an investigation, this issue need to be address to hold someone personal property as sensitive as there mail is unacceptable,

One person working. 12 customers in line. Seeing as it's the "most wonderful time of the year" you…read morewould expect there to be more people working at the local post office. I've been here several times and most of the time, there are 2-3 people working. I'm not sure what makes this any different....

Once again. This is ridiculous. Why isn't there more people working at this post office. The one…read morelady that works here shows no signs of working with urgency. The line was out the door and she offered no explanation or apology for wait times or requested assistance from behind the counter. They need to hire more workers or have the workers move quickly to process people through. It's like they don't care for the time spent at the location just waiting.

Hours of operation posted on door absolutely DO NOT coincide with how they actually operate…read more Service is super SLOWWWWWWW. Please avoid at ALL cost.

The last straw for me was my visit this past Friday evening. The woman was not friendly at all but…read moreI tried to overlook it. I asked her to squirt some of the hand sanitizer under the open slot. She gives me a small bottle that was almost empty and I'm sure was touched by many. I had to lay my keys..on the counter which again has been touched by many. All places should have sanitizing items at front of store. This virus is serious. My items were in my car & I walked on this day so I needed a little help. I only use this location because it's walking distance. Most of the time it's a couple of employees servicing a large group of people. The male workers are more pleasant & helpful so if I must go back, I'll wait for one of them. One woman was good but that's not the norm. It's too much talking at the counter hence the long line & wait time. I'm calling Corp. Mon & do plan to speak to the manager this week.

USPS need to do better at hiring, the staff are doing what they want, disrespectful and unaware of…read morewhat is going on.

Staffs always friendly !! Never had a problem here , never really had a problem waiting in a line…read moreeither , fast service for sure

I mailed 7 letter at the Clinton Post Office on April 6, 2023 and only 2 of them reach the…read moredestination as of April 27, 2023. I believe that someone in that branch are stealing mail. Therefore I had to stop payment on 5 checks and submit Fraud Claim against the checks that never made it. Thank God that my bank are very alert they called me to let me know that the information and request has been circulated throughout and my account alert has been activate. This is the largest amount of checks missing that was mailed inside this branch. One was done a year ago that I had to post a stop payment for. Very sad to say that the staff is as unconcerned about any complaint that you bring to their attentio. NO ACCOUNTABILITY AT THIS BRANCH!!!!

UPDATE: The package was redelivered today, I am beyond thankful to the Post office staff that…read morehelped make this a very happy morning for me and my love! Thank you! This rating is could be temporary based on what happens tomorrow. But It must be noted, I sent my bf a package to his job, as I have done many times before From LA to Lanham MD. He works at a restaurant and lounge until the wee hours of the morning so I'd rather he get gift boxes during the day, not at home where he isn't there to sign for it. I was never told that the address included a suite number because its a Restaurant and Lounge but in a shopping center. Missing the suite number never prevented gift boxes from arriving prior to today. But today I get a text saying the package was undeliverable and being returned to sender. To say I was livid is an understatement. Not only is the name of the restaurant on the label with his name, it also has his phone number. EVEN if you are new to this route, I doubt there is a plethora of restaurants and lounges in this shopping center. I'm willing to bet there is only 1. Given the box says PRIORITY allllll over it, its obvious the sender paid extra. You would think the mail carrier would do everything in their power to have this box delivered rather than waste a customers money by returning it to the West coast when there is sooo much information on the label that would facilitate finding its destination? Where is the common sense? Where is the brain required to do this job? This clearly was not the normal carrier because we've never encountered this problem with packages being delivered before. His birthday is in 2 days and I'm going to go postal if this gift box comes back to LA. I called the 877 USPS # which does not give you an option to interact with a human, so I called the local Lanham PO and spoke to a really nice gentleman who answered the phone and has a brain. He completely agreed with me that this package should not be marked returned to sender. He tried to find the box but I supposed it was still on the carriers truck. He was really nice, and he put a note on the desk of the carrier with the tracking number and the missing suite number and a message, DO NOT RETURN TO LA, take to the Restaurant listed on the label! But since he wont be in early in the morning I have to wake at 4:30 AM to reach them at 7:30 AM to ensure they find that box and do what should have been done already...Deliver it! If my BF gets his gift box tomorrow that nice gentleman with a brain who answered the phone today will change this 1 star to 5, if that box comes back to me and my BF birthday is on the 8th, I will NEVER use USPS again and will fight to get my shipping fees back.

I have been waiting for a replacement MVA document for which I have to sign. The Lanham office…read moreSAYS it tried to deliver on March 22 but I was home all day and NO ONE knocked or rang the bell. They also did not leave a note. Then they claimed that they attempted delivery on Sunday March 23. I was at a scheduled MRI and had been told BY THE DMV that the earliest attempted delivery would be Monday, March 24 so I thought I could attend my MRI without missing a delivery. However, if I had been told that they would be here Sunday, I could have rescheduled the MRI despite being in intense pain. Yesterday, Monday, again -no delivery. Today I went to the website but it was a horrible experience. Their system asked for the tracking number but I was cut off after in putting only half the numbers on my phone keypad. I tried several times and I KNOW I had the correct number. Later, I went to my porch and found mail, including a notice that the Lanham carrier could not deliver and "were sorry they missed me." They did NOT miss me. I have been near the front door all day. The carrier made NO attempt to see if anyone was home - did not knock or ring the bell - just left the stupid note. I requested an investigation via the main post office about HOW to get my package but that was before the carrier put delivery notice put in my mail box. What is wrong with the Lanham Post Office that the carrier will not due her damn job and knock or ring the bell so an old lady can get her important MVA document???? How much effort does it take to ring a bell or knock on the damn door????

Maybe it's because I know so many local folks and I never send packages, but I rarely come to the…read morepost office. To keep a reasonable flow of traffic, the parking lot is mostly one-way -- which can be confusing if you're on Hanover Parkway and miss the sign. But otherwise, I appreciate the flow. I think the only times I've been inside are when I've needed stamps, which I get once every few years -- I send a bulk of things for the holidays, and always get more stamps than I need. I needed regular stamps, since it felt odd sending holiday ones in the summer, so there was that. One time I stood in line it was a little long, and the other time it was totally empty. I always drop off my letters at the box outside. I do take jogs, so I've seen when it gets really busy. Avoid coming after work, around lunchtime or on weekend afternoons if you can... you will indeed be dealing with a lot of folks.

Coming here is always the worst experience. Today they only have one person working at the counter…read morethe line is out the door and the lady at the counter has no haste about her. They are always short staffed. I heard her say that everyone was on break. You have to get here when they first open definitely before lunch.