The personal Kios and large deposit spin bin is always tape up and inaccessible; what's the point…read moreof having it? You can't place nothing but letter mail in the outdoor mailboxes. Long lines during peak hours with insufficient cashiers. It's just a huge inconvenience every time I go. Uhggg!

​I live within walking distance of this post office, but after my experience today, I will avoid…read morecoming back unless I have to. I went right when they opened, expecting professional service. Although the lady at the counter did eventually help me, she was extremely rude and displayed terrible customer service throughout the interaction.

I grew up with this post office! It wasn't until the past few years that a postal worker that's…read morecome to know my parents and I finally quit and moved on... the place holds such nostalgia, and it always had a distinct smell -- not a bad one, just a unique one. I've said it in other post office reviews, but I rarely step in there to drop off boxes or other mail -- and at this point I didn't need steps... so 98% of my visits were PO Box checks for the fam. I can count the times that I saw actual crowds, which were usually around holidays or on weekend afternoons. And I appreciate, though the interactions were minimal, that the staff in there were always kind. A lot of people that plan to be in and out tend to park right outside the door... but do it at your own risk, and it's technically not supposed to be a parking space! I saw many get ticketed in the past. And the parking spaces aren't far at all. I will say that since that LA Fitness opened up years ago that the lot is way busier, so you may have to park far haha.

I always forget that this Post Office exists. Maybe because it is back in the cut off of Watkins…read morePark Drive and can't really be seen from the main road. As far as I know it is full service and it is never crowded. I had to go in during this girl Rona and it was virtually empty, which was completely different from others that I passed that many folks waiting in lines outside. Of course masks were required and 6ft lines were but in place in addition to limit on who is allowed in the lobby. I have always been pleased with the staff in this location. I will continue to return of course when remember!

I had a great experience as a customer here. Kudos to the clerk who helped me look over my…read morepassport renewal application. It was received by the passport office in a timely manner. Good job !

I'm a new resident in the Laurel area, when I purchased my home I wasn't given the mailbox key…read moreFebruary 11, 2026 , I paid $40.00 for a new lock today which is March 11, 2026 it's has been 33 days no key, no mail, I have visited the post office twice the two evening female clerk states no key, no mail, I requested to speak to a post master their response, he workers out of several location and stated my mail is located at a post office that's not open to the public, I am requesting an investigation, this issue need to be address to hold someone personal property as sensitive as there mail is unacceptable,

The staff was not the friendliest, but I appreciated the speed of service. The store appeared dated…read morebut clean.

I mailed medical supplies internationally using express mail almost 2 weeks ago, and it has not…read morebeen delivered yet. I paid almost $80.00 for this service and was told it would take 3-5 days to be delivered. I am so disappointed and disgusted at this post office in Pointer Ridge Bowie. I was lied to and my money was taken under false pretenses. When I inquired about the delay I was told in a very dismissive manner to call a number on the back of the slip. How utterly horrible! What poor customer service!!

USPS need to do better at hiring, the staff are doing what they want, disrespectful and unaware of…read morewhat is going on.

If I can give them a 0 I would Ms.Stacy was so rude Nasty…read moreattitude , unpleasant , just as nasty as they come

Staffs always friendly !! Never had a problem here , never really had a problem waiting in a line…read moreeither , fast service for sure

I mailed 7 letter at the Clinton Post Office on April 6, 2023 and only 2 of them reach the…read moredestination as of April 27, 2023. I believe that someone in that branch are stealing mail. Therefore I had to stop payment on 5 checks and submit Fraud Claim against the checks that never made it. Thank God that my bank are very alert they called me to let me know that the information and request has been circulated throughout and my account alert has been activate. This is the largest amount of checks missing that was mailed inside this branch. One was done a year ago that I had to post a stop payment for. Very sad to say that the staff is as unconcerned about any complaint that you bring to their attentio. NO ACCOUNTABILITY AT THIS BRANCH!!!!

I have been waiting for a replacement MVA document for which I have to sign. The Lanham office…read moreSAYS it tried to deliver on March 22 but I was home all day and NO ONE knocked or rang the bell. They also did not leave a note. Then they claimed that they attempted delivery on Sunday March 23. I was at a scheduled MRI and had been told BY THE DMV that the earliest attempted delivery would be Monday, March 24 so I thought I could attend my MRI without missing a delivery. However, if I had been told that they would be here Sunday, I could have rescheduled the MRI despite being in intense pain. Yesterday, Monday, again -no delivery. Today I went to the website but it was a horrible experience. Their system asked for the tracking number but I was cut off after in putting only half the numbers on my phone keypad. I tried several times and I KNOW I had the correct number. Later, I went to my porch and found mail, including a notice that the Lanham carrier could not deliver and "were sorry they missed me." They did NOT miss me. I have been near the front door all day. The carrier made NO attempt to see if anyone was home - did not knock or ring the bell - just left the stupid note. I requested an investigation via the main post office about HOW to get my package but that was before the carrier put delivery notice put in my mail box. What is wrong with the Lanham Post Office that the carrier will not due her damn job and knock or ring the bell so an old lady can get her important MVA document???? How much effort does it take to ring a bell or knock on the damn door????

I have no idea why or even how this post office location is still open to the public, the…read morerepresentative there, specially the female responsible for handling passport request/ applications, is extremely unprofessional with no costumer relations skill. This location has the most incompetent staff, and supervisor that over looks the complaints from costumers pertaining to the staff disrespectful manners.

Coming here is always the worst experience. Today they only have one person working at the counter…read morethe line is out the door and the lady at the counter has no haste about her. They are always short staffed. I heard her say that everyone was on break. You have to get here when they first open definitely before lunch.

Maybe it's because I know so many local folks and I never send packages, but I rarely come to the…read morepost office. To keep a reasonable flow of traffic, the parking lot is mostly one-way -- which can be confusing if you're on Hanover Parkway and miss the sign. But otherwise, I appreciate the flow. I think the only times I've been inside are when I've needed stamps, which I get once every few years -- I send a bulk of things for the holidays, and always get more stamps than I need. I needed regular stamps, since it felt odd sending holiday ones in the summer, so there was that. One time I stood in line it was a little long, and the other time it was totally empty. I always drop off my letters at the box outside. I do take jogs, so I've seen when it gets really busy. Avoid coming after work, around lunchtime or on weekend afternoons if you can... you will indeed be dealing with a lot of folks.