They could not lock the package bin so we can ship after hours. Why have a self scanner if we cant…read moreuse it?

My landlord is 89 years old. He has a long driveway. Some nights I stay at my boyfriends and can't…read morecheck the mail. A mail carrier left a package at the mailbox in the rain. They did not attempt to leave at the door as they are required to do. I was infuriated when I saw it this morning. At the end of the driveway, saturated. This is inexcusable. Do better.

Staff is friendly and nice! Went to pick up a parcel I had sent there and the package was in good…read morecondition.

The level of service at this store deteriorated rapidly under bumbling and inept new ownership…read more I've been a loyal customer since they opened decades ago but not anymore! I'm pretty sure a carrier pigeon with a blindfold on would be a more reliable way to send a package! Absolutely awful!!!! I miss the old employees who actually knew how to do their job. Go to Severna Park instead and save yourself a lot of time and aggravation.

If you don't want to do your job, that's not the customer's problem…read more I've been coming to this post office regularly and have never felt the need to leave a review before, but today's experience was unacceptable. I came in for a simple transaction and said hello when I walked in. Instead of being greeted professionally, the employee looked at me with a blank, lifeless expression, as if I didn't exist, and simply told me to wait, even though there was no one else there. She gave me a condescending attitude and made me feel as though I didn't know what I was doing. When it was finally my turn, she seemed more interested in avoiding the transaction than helping me and told me I could just use the kiosk instead. Customer service requires basic respect and professionalism, and unfortunately I experienced neither today. Customers should not be made to feel unwelcome or disrespected for simply asking for assistance. Very disappointing experience. I think her name was Tanisha I barely remember

Self service kiosk machine works but they locked the package dropoff. Whats the use of "24" hour…read morelisting but they lock the dropoff on holidays and weekends.

This is the post office location that I utilize most often as it is close to my work. This post…read moreoffice always has way less traffic and the employees are super friendly. I say that because I have been to some other post office locations with miserable employees! But I highly recommend this place as they are super helpful and imformative and always look out for you by offering the most efficient and cost effective ways to ship. Today I went in for a book of stamps and was in and out within two minutes. Thanks for the great service!

So clean and nice- they will tape your box/envelope for free. I have legitimately never been in a…read morepost office that does that. I didn't need the service, but noticed other customers received it. Super nice employees, Nick was cool! Will definitely be back and open a PO Box.

I was supposed to have received a package on saturday May 30th at 246pm. I have the the mailman on…read morecamera scanning something next to my car and not in front of the mailbox like he said. AND, Just because he scanned a package does not mean he ACTUALLY put the package in the mailbox. I needed that package for eye surgery. And the post office told me, Oh well, there is nothing they could do because the mailman scanned the package. and the mailman said he scanned the package but didnt say he put it in the box.

If I could give this post office zero stars I would. On Black Friday, we ordered AirPods from…read moreAmazon. Amazon handed the package off to USPS who was in possession of the package from the very beginning, with this post office handling it for days. When I went to our mailbox to grab our package I noticed instantly that it was light as air - literally - the box was completely empty. Somebody within the post office opened the package, stole the AirPods, and taped it shut again with clear packaging tape. This type of theft is a known issue with this particular post office. Two years ago, I dropped off a hefty disability paperwork packet for our daughter - her social security number on every page. The packet never left the post office despite me paying for it to be mailed certified. We have also received greetings cards that have been opened - I'm sure somebody was hoping to find cash or a gift card. The postmaster general could care less and the manager at the post office claims that she is incapable of stopping this type of criminal behavior. People in our community have had checks washed and rewritten and far more valuable items stolen. It's a shame because I'm sure that there are a handful of good, upstanding employees who work there, however, many others are criminals committing a federal crime with their mail tampering and theft.

This review is about several experiences at this location. It is always difficult to deal with the…read morethe store. every time there has been difficulty, it is with the location owner herself If a box has any damage she will not take it or want to charge you to tape it or sell you a new box. I have been dealing with the Pasadena store and they are so much easier to deal with it is worth a little extra drive for the ease of dealing.

A nice UPS store. Independently owned and a local business. We had something expensive delivered…read morehere and it was kept safely and we picked it up with no issues. Nice service and location too!

There was a package left by the mailbox on the ground!! It's…read morea busy time of year however my son paid a lot of $$ to mail us presents.

I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in…read more Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.

Always very helpful, polite and friendly. They do a wonderful job. I send packages at the…read moreholidays to relatives out of state and have never experienced problems.

This post office is small and has limited parking...but the postal staff that work there are…read moreprofessional, patient, friendly and willing to help. There is parking in the back with access to a stairwell that leads to the front, but it is not identified with signage.