This post office always comes through!! I had to get passports for my 2 family members. I passed by…read moremy local post office because I know that Azusa USPS can get the job done best! They are super fast, affordable, thorough and so helpful if you don't know how the process goes. It's easy to set up an appointment. Ruben, Maribel or any of the staff there are so knowledgeable; you're in and out super fast!

This post office couldnt be any slower. How many emplyees does it take for to scan in10 boxes. Do…read morethese goveenment agncies work extra hard to make yo I r life miserable? Jeez

Not the review you expect to write, but my local Post Office team is genuinely excellent--patient,…read moreclear, and fast, even when the line snakes. They've walked me through forms, caught my packaging slip-ups without making it weird, and still kept things moving. Mail is mail, but helpful staff turn errands into non-events. Ten out of ten humans

I did my shipping here for a second time to send package overseas, Clerk Adriana commented" You…read morechoose to come to do this on a busiest day of the year" [April 15]. Well, why does it matter? You supposed to do your job on this day just like any other day. She was very unprofessional and rude. She did not finish applying the label to the package and when I asked why she replued " we do this at the end of the day, we dont care how other post offices are doing" OH I Hope my package makes to the destination. Why post office employees think they ate doing us a favor by working there for us? Very bad service.

thank you Panch for all the help and amazing service! I live in Azusa but will always come to the…read moreGlendora location.

They refuse to scan my packages, I can't count how many have gone missing after dropping them off…read moreor them getting picked up. This place went downhill 3 years ago when new management took over. I paid for priority 1-2 day shipping $45 bucks and they are not delivering it for 5 days now. Incredible. Everyone there is so rude and unhelpful when I call in. They want to take your money but don't want to provide good service. I'm going to phase them out and use ontra* and up* because it's just too much to deal with. Oh and my mailman has completely changed his attitude too over the last 3 years. No one is happy.

Small post office, very helpful and friendly employees, lines move fairly quickly, and parking is…read morereadily available in the small, private parking lot. The bonus making this post office worth a visit is that they have a pay phone out. Something we may not see again for years

This location is a full-service post office, located at the West side of the City…read more I was at the post office this week and saw the bronze plaque, which reminded me of the ceremony. In 2006, I was fortunate to attend the dedication of the post office in honor of Captain Lillian L. Keil. She was a resident of the City and retired from the US Air Force as a Flight Nurse during World War II. She passed away in 2005, Congress passed a bill naming this post office in her memory. I vividly remember Congresswoman Hilda Solis initiating this request and Commander George Ogden from the West Covina Veterans Post speaking on Captain Keils' numerous awards and achievements. Salute to the military officials and troops who fight to keep our Country safe!! Note: The City has a second post office by City Hall, but it's a smaller satellite office. They do not have residential home delivery service. All mail at 5pm is taken to this location on Rimsdale Avenue. A large semi truck arrives at 6pm and takes ALL outgoing mail from the City to the hub in the City of Industry. That is the logistics of sending and receiving mail in this city. We are able to use the self-service machine to buy postal and mail small packages, letters and bills (*:*). Good and efficient service, you can depend on them to assist you every day. Check out the lobby, see the plaque and don't forget to tell'em that Rosemary sent ya!

Hello, my friend, how are you today? I'm reading all your…read morestories, they're written on your face You forgot your heart and what it's got to say Hello my friend, how are you today... 5/5 Service Jennifer is very cheerful. Got in and out with stamps and smiles from the workers. I'd stop here anytime for any mail service needs. 5/5 Postage They have a lot of stamps options for you to pick from. Boxes and envelopes, next day to regular service. 4/5 Parking It can be tight when it's crowded as parking is limited. Street and parking lot parking available. If you need to send a letter to a friend stop by this post office. Psalm 98:3, God bless

My regular mail carrier is awesome. Never have any issues but when he's out, I get all these…read morehorrible mail carriers who don't pick up my daily scheduled orders. We have been having rain, leaving my packages in the rain. Today only taking some of my packages & totally over looking the rest. It's right in front of my door. How do you freaking miss the packages? This is unacceptable. I would give NEGATIVE STARS if I could.

MOnrovia has a wonderful Post Office. I have only been here a few times from the time I had mailed…read moreletters and gifts from here in the past. Long lines occur on busy days. Plenty of city parking. Just be careful where you park tho. Service was good last time I was here. They are good on point.

This is really a horrible post office. We have a mail carrier named Amber, who has refused to…read moredeliver our mail for the last two years and her worthless supervisor Matthew Spicer refuses to do his job and intervene. Our mail slot has been where it is since 1939 when the house was built. We receive mail and packages from UPS, Amazon and other carriers with no problem. Stay away from this place. Use and alternative unless you want problems.

I recently visited my local United States Post Office near downtown Covina for the first time, and…read moreI was actually kind of excited about it. The building itself has a really charming, old-school feel to it. It's not modern or flashy, but in a good way. It genuinely feels like stepping into a little piece of the past, which I appreciated. They open at 8:30 a.m., and while there was a short wait and a line, that part was understandable given the holiday season and the fact that many transactions understandably take time. What really stood out was the young Latino gentleman with glasses working the counter. I didn't catch his name, but he was incredibly efficient, patient, and had a genuinely good attitude. As someone who doesn't regularly use the post office and needed to send certified mail, I definitely needed a bit of guidance, and he handled that smoothly. You could clearly tell the difference between customers who come in regularly and people like me who needed some direction, and he treated everyone with the same level of respect. He honestly deserves five stars on his own. That said, the overall experience lands at four stars for me. I was a bit surprised by the cost of certified mail, which came out to around $11, and I'm not sure if that's standard or holiday pricing. I also noticed he was on his phone calling the Covina main office, which made me wonder if he was trying to get backup. During the holiday rush, having only one worker feels like a lot to put on one person and can slow things down for customers. I'll absolutely be back since this is my local post office, and I'd happily update my review if staffing improves. Overall, it was a solid first experience, and that employee truly carried it with professionalism and a great attitude.

This post office is rarely crowded which makes it a great location to handle all of US Mail items…read more Employees appear to always be happy to serve, friendly and very professional. The office is always fully stocked with anything you can possibly need to take care of your business. Parking is avail in a small private lot and/or on the street

Post offices usually have less than expected customer service but we were greeted by very friendly…read moreRita. She was very nice and caught that I forgot to put my return address of my package and also helped us with stamps.

Absolute worst customer service. Came to drop off small package. Had a small issue with tape not…read moreadhering to box, asked usps worker for small strip of tape and she rudely said I had to buy a whole pack of tape. Totally understandable, but definitely not the best way to make a customer happy. Our taxes pay their salaries. Postmaster for this place needs to talk to their employees about communicating with patrons in a polite and professional manner. Really bad.

Unsure what happened but they were my favorite USPS contracted postal unit in the 626. The people…read moreare friendly and I love the back parking lot. Everyone is always super nice to me and a place I get to practice my Cantonese in person. I got everything done super quick here. Their contract was terminated since this week so gotta go elsewhere for mail drop off now. I forgot to ask if they will get their contract back but it didn't seem like anytime soon... However, they will still be selling stamps and their PO boxes will still be receiving mail for mail box customers! So I will still be coming here for whatever services they still can provide now!!!

I appreciate the level of service I receive everytime I go to the Post Office. They make sure that…read moreI as a customer living in the neighborhood understand their commitment to meeting my needs, getting my granddaughter her gift. I value this office.

Line gets super busy around 4:30pm... so come before that time. It was super busy when I went. The…read moreline moves slow and the staff are trying to keep up. Use the self service station at the entrance if you don't plan on waiting.

Came here during my lunch break and aside from 2 other customers, I was seen quite quickly. I was…read morealso able to secure parking right in front of the entrance too. Thought I'm pretty sure this place becomes a battlefield an hour before it closes as I came here to pick up a package I didn't get a chance to sign for (and the closer post office near me didn't have it). AC goes pretty strong here and you can get passport errands done here as well. There's PO boxes and a self service station if there is a crowd waiting or if you want to be more introverted. The ladies working there were nice and efficient. No complaints from me.