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    United States Postal Service

    2.0 (159 reviews)
    Closed Closed

    Services - United States Postal Service

    Shipping centers

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    Joanna L.

    I've been to this post office location plenty of times since I was young. They're pretty dependable, lines can get long during peak hours, but generally has everything and anything any other USPS office would have. In terms of service, sadly, your experience will greatly depend on who helps you. I've had amazing, super kind employees, but there are also the ones who don't greet you, hate you for no reason, and talk to all the other employees while fetching your items and taking foreverrrr.

    You can drop off small packages even if PO is closed
    Patty P.

    Service here seems to have improved! You can drop off prepaid packages inside during business hours without standing in line. When you walk in, the drop off cart is right behind the 2 self service kiosks!!! They have 3 self service kiosks total. There are 2 inside the PO which you can use to buy postage stamps or labels, buy tracking, weigh your package, scan your prepaid packages to get a receipt, etc. and generally there is someone available who can quickly answer a question. This location is great because you can do a lot of things after business hours! For people who work during the day, getting to the post office before it closes can be difficult!! - 1 self service kiosk which is located outside and accessible after hours - the weighing station is super helpful because sometimes I'm not sure how much my package weighs so I can't buy the postage online in advance! This station weighs and prints for you. - large drop off station to mail boxes or large packages - this is so handy if your package does not fit into a blue bin collection box!!!

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    7 months ago

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    5 months ago

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    2 years ago

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    10 months ago

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    1 year ago

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    9 months ago

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    2 years ago

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    7 months ago

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    5 years ago

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    1 year ago

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    1 year ago

    absolutely terrible customer service everyone in here is extremely arrogant and not helpful at all. DO NOT COME HERE!!!

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    Photo of Tee W.
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    4 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    Photo of Kim K.
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    8 years ago

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    4 years ago

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    Photo of Angela W.
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    3 years ago

    Slow, excruciatingly slow. Rude too. The workers at the counters deserve a 0/5. The workers delivering the mail get a 5/5.

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    2 years ago

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    3 years ago

    Sandi is the absolute worst, very very rude and unprofessional. She acts like she owns the place

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    Photo of Malia B.
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    5 years ago

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    Photo of R S.
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    2 years ago

    Dropped off my passport renewal today and the lady at the counter was very helpful. Overall great experience!

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    They have the self service center unlike the other Arcadia usps. Makes everything so easy when you have the prepaid labeled packages.

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    15 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    4 years ago

    Very good experience! Came in 30 minutes before closing and the lady who helped me was very nice and quick!

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    Photo of Stephen C.
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    4 years ago

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    3 years ago

    Manager is pretty friendly. He helped me all i need. All of the stuffs are nice to talk

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    3 years ago

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    5 years ago

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    12 years ago

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    17 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - United States Postal Service

    Do they answer phone?

    Not usually.

    Can I walk in to the lobby on Sundays to mail my letters?

    Yes but counter is closed.

    View All 3 Questions

    Review Highlights - United States Postal Service

    Sandy one of the associates here at usps stayed over time to help me ship out a number of items that I needed sent to my family overseas.

    Mentioned in 3 reviews

    Read more highlights

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    Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

    LMAO it's honestly one of the worse post offices I've ever been to and exclusively just because of…read morethe staff. They're truly awful. Only go if you must but be prepared to feel awful about yourself from the bad treatment. If you have an extra 10 minutes just drive to San Marino for the friendliest staff.

    US Post Office - Mailing this post card from Venice Beach Boardwalk in Los Angeles to Germany!

    US Post Office

    (33 reviews)

    Postal Services in Sierra Madre, Los Angeles, California…read more.. We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay! Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door. Other people parked in the front, on the street, and walked in the front door. It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left. Easy as pie!

    I had a very frustrating experience while processing my children's passport applications. The…read moreemployee who handled our case was rude, dismissive, and failed to provide the correct required form (DS-5525). Instead, she simply told me to write a letter explaining my circumstances. A whole month later, the passport processing center contacted me and informed me that I actually needed to complete the DS-5525 form -- the same form the office should have provided from the beginning. Because of this mistake, the U.S. Passport Department had to email me the form directly, and now I have to fill it out, sign it, and mail it back myself, causing unnecessary delays and stress. This entire situation could have been avoided if the employee had properly informed me of the requirements in the first place. Very disappointing service and a huge waste of time.

    US Post Office - Inside

    US Post Office

    (78 reviews)

    COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

    I went to the post office to mail packages at 4:30 pm on 5/22/26. There was one lady was serving. I…read moreasked the question about the cost of the package, she treated me like a child. I understood what she said, but it showed other options of the cost on screen, I thought the cheapest one would apply. But the way she said was very rude. She should know better how to treat customer better. The location is convenient but it's still a ridiculous service and she does not care because it's a government job and not easily get hired.

    United States Postal Service - postoffices - Updated May 2026

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