I often use this Pack and Mail for mailing packages, faxing, and printing. I really like the people…read morewho run this place - they're very helpful and go out of their way to assist. For example, they took a digital passport photo for $10 and cropped it for me so it was perfectly sized for the online renewal process.

The guy that helped us was fun and made everything easy! Would definitely go to them again to get…read moreANYTHING notarized... or even to send things!

Very slow service. It seems like the more people in line, the slower they work. It would have been…read moregood if they ask the other 2 workers to help out.

Warning to other customers: Don't bother paying Fedex's high prices for priority overnight delivery…read moreto residential locations. You're told: delivery between 8:30 and 10:30 AM. Fedex's actual practice: it's on time if it gets to you by noon and even that is best practice - as long as it gets to the recipient by 8 PM the next day, that's "overnight". False advertising, at the very least. Consider alternate carriers if you actually need your package delivered "overnight".

Always helpful and fast service. Even if there is a long line I am often out very quickly. They…read moreprint labels in addition to other services and are always very helpful when doing so. I usually opt to come here over any other shipping operator in the area.

**One star, because zero isn't an option.**…read more Came in to return a laptop to my former employer. The box was sealed but needed *one* strip of tape to secure it. Every other shipping store I've been to has *always* offered a courtesy piece of tape for something this minor. But not here. Instead, I was told I needed to *buy* a roll of tape, starting at **$8**, for a single piece. When I pushed back, the manager gave me a sad speech about "how hard it is to survive in this economy." Here's a tip: the way you *thrive* in any economy is by treating people like people and using common sense, not nickel-and-diming them over something that costs a fraction of a cent. This wasn't policy; it was greed. Plain and simple. I ended up buying the tape, and left the *entire* unused roll behind for the next person in my situation. Hopefully it saves someone the time and frustration. To the owner: this isn't how you build loyalty. It's how you lose customers, one unnecessary charge at a time!

Sameera was the best help and she was able to get an international package I had sorted out in a…read moreshort amount of time, she was friendly and this was the best help I ever received from FedEx. I was over at a different FedEx earlier and they just rejected my package and told me to print my own commercial invoice. For weeks I couldn't figure it out. Turns out sameera had shown me they had commercial invoice forms behind the counter! Amazing.

I would give this location zero stars if I could…read more I had a package that was supposed to be delivered yesterday. This morning, FedEx customer service confirmed that the package had arrived at this facility and advised me that I could pick it up in person. When I arrived, the front desk employee told me that package pickup was not possible and that I would have to wait until Monday for delivery. When I asked to speak with a manager, I was told that customer service had provided incorrect information and that they could not retrieve my package. The explanation given was that they were "a small team" and did not have anyone available to get it. Terrible customer service. Use UPS, USPS, or another carrier if you have the option.

I called this location after a disappointing experience at another one and was told they had the…read morebox size I needed and would set it aside for me. When I came by after work, they had the box ready as promised. The staff member who helped me was so nice and incredibly helpful. I unfortunately forgot her name, but she really made the experience easy and pleasant. I'll definitely be coming to this location from now on

I will admit that i normally do reviews on larger more prominent businesses. So, I never put to…read moremuch thought about reviewing a FedEx store. But although it was only a fifteen minute interaction the customer service here was outstanding. I recently came in to ship out a few packages that were time sensitive in nature. Unfortunately, I was also pressed for time. So, I needed to print out labels, package items and have them processed in a timely manner. The whole process was a little bit frustrating considering I normally don't do this, like at all, Lol. Luckily, the guys that were on the schedule were super friendly, patient and overly helpful. They honestly made the whole process a breeze. My experience here deserves a huge shout-out! I just wish I would've gotten the names of each member of the team so, I could also give them their proper kudos. They were consistently friendly and helpful, and very experienced as well. They went above and beyond to assist a lost customer. Which I truly appreciated, After this experience. Huge thanks to the team for their great service!

I came to Staples with a large number of Amazon returns. I had multiple boxes and several QR codes…read moreto process. At first, Bruno wasn't sure everything would fit into the boxes he already had open, but he was willing to give it a try. In the end, Bruno got additional boxes and made everything fit so he could accept all of my returns. He was kind, patient, and thoughtful throughout the entire process, and he worked hard to get everything completed efficiently. I really appreciated his willingness to help, especially since packaging and processing so many returns can be a lot of extra work. Thank you, Bruno, for your excellent customer service!

Worst place for returns, I'm always waiting a minimum of 10 minutes and struggle with the customer…read moresupport. I was in the wrong line and wasn't told until after I had been there for 10 minutes. Very frustrating.

Customer service is always on purpose with their communication when I'm here at the store and over…read morethe phone.

Hello everyone I am writing my review against one employee…read moreand not the company. Notary public job was a depression one. Me my wife and my son were treated like dogs. I do not know his name, but was an assss&&&&& to us, treated as like kids. I hope he get fired.

Conveniently located, fast service, easy parking, pleasant staff. I'm always in and out quickly.read more

I went there Wednesday 10:8 at 10:40. They were empty and now I know why…read more Young Caucasian male -(didn't get his name but emp # 279217) had attitude and even charged two bucks for one strip of tape. Worst experience ever. Avoid this store no customer service and employees have major attitude & are not helpful at all! One would think in this economy they'd be happy to have a job, guess not!