My mail forwarding stopped working after 2 months so I went here to try to solve it. The man…read moreworking here was so incredibly unhelpful that I left nearly in tears. He kept talking over me and telling me that mail forwarding is good for a year. I know! That's why I am here! It's not working! After several minutes of him refusing to be helpful, he said I could try the other post office but there wouldn't be a need for it since mail forwarding is good for a year. Spoiler alert: the woman at the other post office listened and left a note for the carrier!

Lovely small post office with friendly folks behind the desk.there is only room for 1 counter agent…read morebut there is usually no more than 2-3 people in line.

After visiting and phoning at least 8 different stores in search of an HP ink cartridge in order to…read moreprint a boarding pass for a flight early tomorrow morning, I was walking back to my bus stop and thought I'd see if there was a chance the UPS store might have them, though I wasn't hopeful. They don't carry them, but when I explained my unsuccessful search and the need to print out the pass for tomorrow morning, Laurie, the owner, offered to print it for me! I've always had good service in this store in the past, but Laurie is now my idol! What a lifesaver! Thank you, Laurie! You are the best!

Lana was a great help. She's calm professional and confident in helping customers. Lena helped me…read morewith a return to Amazon. Thanks again.

I've driven past this library for decades but never went inside until the past few years. After my…read moresecond visit to,look around, I just had to get myself a library card here. Besides being an architecturally appealing building, I love the layout and offerings. I've found books, and other items that other libraries either don't have or are hard to get, being checked out frequently. I recently discovered their nice DVD section. I found all seasons of Get Smart and rented them all over a period of about 5-1/2 weeks. They have a decent selection of Blu-Ray discs as well. The first room on the left as you enter is where they keep newspapers and periodicals. It's also a wonderful spot to sit and read. There's a small but adequate metered parking lot behind the building , which is managed by the Town. There's on-street metered parking as well. Just a block or two away, you'll find free parking on the side streets. They also offer passes to museums and some other local attractions, although, in most cases, the discount is somewhat less than those available from the Boston Public Library. The advantage is this is both easier to get to and park at. They do also offer,some virtual passes that you can easily obtain online. It is near at least two MBTA bus routes (77, 87). The staff is very helpful and friendly. They are associated with several other libraries within their network as well.

Great library. Helpful staff. Lots of audiobooks and DVDs. And a comfy area to explore fiction…read more Love the big overstuffed chair there.

I sent a package to Seattle on sept 15 through FedEx which was supposed to be delivered b/n sept 18…read more&20 .I paid $52 for shipping . As of today ,Oct 4 , it said package label created & delivery time is pending . I called several times at the shipper store 51 pleasant st ,Malden the guy at the store kept telling me " Mamm you don't understand, you have to wait or call tomorrow " .I asked to speak with the manager & no luck . I don't know if they lost my package or damaged through the process. I am still waiting to get the answer . The worst experience I ever had through my customer service experiences .

The staff in this store is unprofessional and the owner is irresponsible. Two weeks ago I stopped…read moreby to ship a package to California. The staff made mistakes on address when copying it from my cellphone and didn't confirm the address with me. I attempted to claim the loss against them since it is due to the fact their staff made mistakes and wasn't following the necessary procedure to confirm address with me. But the owner declined to pay for any amount beyond UPS's shipping insurance, basically they just want to pay for nothing from their side for their fault. I wouldn't trust this business anymore and would suggest anyone to be cautious of this store.

I really wanted to love our visits to Fox Library, especially as a parent bringing young children…read more Unfortunately, our experiences haven't been very welcoming. The librarians have come across as unfriendly and impatient, particularly toward kids. Instead of feeling like a warm, inviting space for families, it often feels tense and uncomfortable. Libraries should be places where children feel encouraged to explore books, ask questions, and build a love of reading. I hope the library can work on creating a more positive and kid-friendly atmosphere, because the community truly deserves that kind of environment

I just want to acknowledge an employee at Edith M. Fox Library in East Arlington. She is so…read morehelpful everytime I go in and recently was able to get a book for me by going out of her way to do that. She is always helpful and does it with a smile. I appreciate all that she does for me,helping me, every time. Her name is LEE and she is AMAZING! I give her a big FIVE STARS. I love this Library and am so glad LEE works there.

Amazing Service. Polite, positive as I was worrying eased my mind. Fast service. Recommend highlyread more

I needed furniture delivered to my apartment from West Elm on short notice, and this team really…read morestepped up. Everyone was super communicative and helpful. Even though the movers were doing jobs across the Greater Boston area all day, they were still efficient and considerate and, more importantly, got my stuff from there to here in the same condition I bought it. I can't recommend them enough, and I'll also note that their rate is definitely reasonable. Their white glove service was top notch and I didn't have to break the bank. I'll keep them on my short list, for sure.

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

People are rude and not accommodating. There services are limited. The stairs at the entrance are…read morefalling apart cement and very dangerous. The UPS store in burlington is amazing with great and friendly staff.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

I found the website to be very misleading. I need to get a storage unit. One that I have in and…read moreout access to. Went to Yelp. Found a few and was doing comparisons. I ran across this site and the reviews seemed great. So I clicked was taken to the Home landing page. But then when I tried to get rates, etc., it kept taking me to a uhaul site that had boxes. I went back and forth trying to figure it out. The home page has pictures of ACTUAL STORAGE UNITS. I finally called. And guess what. THEY DO NOT HAVE STORAGE UNITS. This is very misleading. And some of the reviews are for units. What gives? I am more than annoyed. 20 minutes I will never get back.

This a great place because is managed by very professional people…read more I rent trucks from the all the time and Greg and his co workers always go out of his way to help me out. Definitely recommend them.