One of the friendliness post offices, in my opinion. Although this place can be quite busy, they…read moreget through the line pretty quickly. The parking is easily accessible and quick to just pop in.

The Champlin Post Office is conveniently located and has helpful staff. We went in for passport…read morephotos and they were friendly and helped us get everything in order and sent. I've been mailing military care packages from this location and they've always been good at helping with forms and knowing what packages to use. They were helpful with foreign mail and customs forms too. Post office boxes are available at this location too. Some retail greeting cards in the lobby.

Our business requires us to work with the post office on a regular basis. By and large they are…read moreextremely incompetent . They are very difficult to get a hold of, and take ridiculous amounts of time to get approvals from . The postmasters are most often not in their office and no one seems to know where they are. This however is not indicative of the carriers.

They're always pleasant and not always helpful. It seems to me that the postal workers assume…read morecustomers know what they need to do, which should not be assumed. In general, this office seems short staffed as lines are usually long. Thankfully they recognize my bf when he drops off packages. Since his packages are labeled and he makes sure to have a scan sheet, he's able to drop them off at the side of the counter. This allows him to bypass the line and it helps the workers process the packages much quicker!

Terrible service. Kept me on hold for over 10 minutes and then hung up on me twice when I tried…read morecalling back. Awful!

I would give this place a ZERO star if I could. Every single time I come here the older lady…read moreworking the desk is so so so rude and condescending. I have all of my packages ready to go but she finds some way to make it difficult for me as if I'm young and stupid. I will officially never be coming back here! Get rid of her.

I went here to mail an eBay item and use the QR code on my phone. The butch-looking woman behind…read morethe counter yanked my phone right out of my hand because the QR code wasn't scanning. Most of the workers here are nice, she is not.

Britney was really helpful and kind when I came in today to do a return and have some documents…read morenotarized :)

The level of service here is top notch. especially considering the sheer volume of packages. Ive…read moreseen them take excellent care of unprepared and under informed customers with grace and kindness. keep up the great work.

The workers are great. Lines can be long inside. They went from 4 drive up drop off mailboxes to…read moreonly one.

I called today 2/12/2025 at 4:00pm and got a gentleman on the line. I told him that we have had…read moremail not reaching its destination and one piece was in a brown 10x11 envelope which had some personal information in it. He started getting defensive with me asking me "So what are you saying?" "Are you saying this is the mail carriers fault?!" I told him I have to start with the mail carrier because I don't know what comes next. For 22 years our bills have been getting paid and for 22 years we have never had our mail dumped in front of our mail box, when our neighbors still had theirs and nobody else had mail on the ground in the cul-de-sac. He yelled at me and said that his mail carriers are not going to risk their job for a $20 check. Well, it wasn't a $20 check more like $200 and it had a checking account number and the other larger envelop had a SSI number. Regardless, he felt he was being attacked which was not the case and he felt he needed to act tough. I just wanted answers to why nobody had gotten back to me after I filled out a form as to what was going on and never recieved an answer. Most people working for a company do not get this defensive, then he just hung on the line and didn't say anything as I kept asking, 'Are you there?' "Hey, are you still on the phone?" after which seconds had gone by and he finally said, 'yeah'. Really absolutely the worst customer service I have ever experienced from any post office. Please start hiring those in this country that really want jobs. I have no clue where you are getting these people, but they certainly are not of the military type.

Customer Service Counter - John - Fast, efficient, friendly. He knows his stuff. Greatly…read moreappreciated his excellent attitude and knowledge.

Melanie was a breath of fresh air. Typically I hate going to the post office, takes to long…read moreusually. Thanks Melanie for making this pleasant.