Hours are terrible. I work in the city, and by the time I get home the post office is closed. I…read morealso work Saturdays, so I can't pick my mail up then. It's gotten so I very truthfully have to arrange to come in to work early or else leave early just to get my mail. Can't access to our PO Boxes by available at least until 1 pm on Saturdays?

Big Lake Post Office is great, and I always have wonderful service! Dan who works at the Post…read moreOffice is wonderful! He is always so willing to help when I do not get my packages. He has personally checked the mailbox and dropped off my package for me. I can't say enough about how helpful Dan is!!

Mailed a fragile package through PH for, firstly, an obscene amount of money. I chose PH due to the…read morefact it uses many differing courier companies for the best deal I could find. I had called my local Postmaster to inquire how to package this fragile parcel. He instructed me on what best practice would be, and I followed it to the letter. Mailed the package, and it arrived at its destination with a HOLE punched THROUGH the center of the package, contents completely destroyed. PH will not refund the cost of shipping because "my package was not professionally packaged." I guess I wasn't aware that to mail fragile parcels in the United States they now have to be professionally packaged? I wasn't even told my parcel needed to be professionally packaged, was not informed of a policy, or even hinted at that it wasn't packaged appropriately. No. PH 100% doesn't stand behind their own services of handling with care. Not even a long shot.

Excellent customer service!! Purchased a vinyl banner from here and they were extremely patient and…read morewilling to do what was necessary to be sure I walked away happy! It turned out fantastic!

THIS BUSINESS HAS MOVED!!!…read more The new location is: 14115 Lincoln Street NE, Suite #500, Ham Lake, MN - 55304.

After having two professional moving companies give me an estimate for an out-of-state move I…read moretalked to Steve E. of Pakmail in Blaine, MN. The pro's came and looked at my stuff, made a bunch of notes on their iPad, and sent me a nice proposal via email; their estimates of weight were within 200 lbs. of one another, and the bottom lines were separated by a mere $25. When Steve came in I showed him the exact same items, and he took a notepad and pencil and made some notes and told me he would get back to me in a day or two. His 'estimate' of the weight (and, thus, the cost to ship) was vastly incorrect - 4,600 lbs. vs. 7,400 lbs. from the other two companies. Naturally, his price was considerably lower. When moving day came he showed up, along with three movers. The three "movers" were 17-18 kids, two of which he didn't seem to have ever met before. His regular employee was the third, and the kid was a good worker. The other two were friends of his, and they were smaller than my wife. We have some heavy stuff but Steve said they'd be able to manage. When the 26' truck was getting full but a number of our items were still in the house Steve said "You have a lot of stuff! I'm gonna have to drop this stuff off at my warehouse and come back for the rest. This is going to cost more than I estimated." Great - more expense due to his 1950s way of calculating the weight of my stuff. When the cost came in after he had weighed everything it was right in-line with where the other two companies we were at from a weight standpoint, but his price was higher. After giving him my two cents he ended up dropping the price by over $1,000 (magic, huh??). The shipping portion didn't quite go the way I expected - a couple days early with no phone call until the day they wanted to deliver my items. I wasn't going to be to Phoenix for another week. :/ Everything got moved into the house/garage but there were at least ten items that were scratched or punctured/ripped in the process so I had to make an insurance claim against the corporate office, which refunded my $1,400 after I got estimates to fix the things that were compromised. In no way did I expect everything to go perfect, but I at least like to think that people will keep their word. Steve was helpful up to a point, then he stopped being helpful and responses were delayed or didn't come at all (via email). If you need to have a set of tools shipped across town I say go for it. But if you have items of value or want a favorable experience I wouldn't recommend Pakmail.

Customer service here is not very friendly . I got different information in person than when I…read morecalled on the phone (twice). When I called back to make them aware of the differing information, they were not susceptive to constructive criticism and told me they would "assume" people know what to bring. Assumptions defeat the purpose of the customer service line & ultimately makes it hard for the environment to be efficient & productive.

I have never writen about a government center before, however I am now. I had to go into Anoka…read moreCounty to deal with tax issues, with that said I meet the most lovely women, she was working her tail off singing and cleaning the bathroom I had entered, I kinda starteled her, she politely excused herself allowing me to use the faculties. I must tell you all this, these are simply the cleanest bathrooms I have ever been in in my 55 years here on earth, its impecable and smells clean. You should give Melissa a bonus or something she does a great job she is very polite and easy to talk with. Thank you MELISSA! Job well done..

I have been really happy with the quality of everything we've received from Lighthouse. On our…read morerecent order they even caught a mistake I made on my submittal and contacted me to correct it prior to printing. Highly recommend!

My client needed stationery printed for an important, upcoming meeting for her nonprofit. The…read morevendor we had been working with ghosted me, and I scrambled to find another vendor who could meet the now VERY short due date. Pinnacle Printing, Inc. was incredibly responsive, gracious, and was able to squeeze this order in at the last minute - making our due date a whole day early! I cannot thank them enough and will absolutely be using them in the future (hopefully with more lead time next time)!

Outstanding service! I have used Midwest Bonding four times…read morefor friends and once for myself. Each time I received prompt professional and courteous servive. Troy genuinely cares about his clients and always goes the extra mile. He will works hard to get you or your loved one home expeditiously. He's compassionate and discreet! He's the man to call when your back's to the wall and your told you have only one call!

If I could give 10 stars I would! The quality of service Glen has provided is the definition of…read more"above and beyond". His compassion and concern during a difficult time is a reminder that good people do still exist. His patience and understanding have been a blessing to me. Trying to bail a loved one out of jail can be very emotional and stressful and Glen takes the time to answer all my questions honestly and as thorough as possible. Thank you Glen for all that you do!!

Needed a quick print job while I was in town for a wedding. Super friendly, reliable, responsive,…read moreand professional. Highly recommend.

I needed a couple of books spiral bound. I dropped them off and went to run a few errands. I told…read morethe lady who helped me that I wasn't really in need of them today, but if she could get them done, it would be so wonderful and save me an extra trip into town. I told her I would be back by 4:30, which was when they closed. My errands took longer than expected. When I stopped back it was already 4:35 pm. I pulled on the business door, which was locked. I was so bummed that I hadn't made it back in time. As I was walking back to my car, the lady who had helped me came out of the business and said "I have your books ready!" I was so excited that they were done and that she had given me a few extra minutes to get back. The books looked great and the price was very reasonable. She was very friendly and made my life easier that day with her excellent customer service. She, I, and another lady who worked there chatted a bit while paying for my order. I loved the "hometown feel" of this place. They have earned my business and I will definitely be back!