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    US Post Office

    5.0 (1 review)
    Closed 8:00 am - 10:00 AM

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    7 years ago

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    Ask the Community - US Post Office

    US Post Office - Cards, boxes, etc also for sale.  They also do money orders

    US Post Office

    (12 reviews)

    I was supposed to receive an Amazon package on Sunday. Tracking showed it was out for delivery at…read more8:09am. Waited around all day and at 6:49pm got an email from Amazon saying the package was delayed due to "delivery attempted, but front door or driveway was not accessible". My driveway was plowed and there was just a dusting of snow, so there was no reason the driver couldn't get to my front door! This is very frustrating. I wait all day and don't get the package I needed. I can't imagine there are that many package deliveries in this area on a Sunday that it would take a driver all day and then they still don't deliver it. I called the main USPS number and was told it was now showing deliver on Wednesday 3 days late! Unbelievable. Was giving the direct number to this location and nobody answers. We deserve better in this area!

    The service is not reliable. It's not uncommon to not have mail delivered or picked-up…read more They never answer the phone, ever. It's been that way for at least 17 years. They sat on a package that I mailed out of Forest Lake for 3 months. I went back several times to ask them to look for it as it's listed as not sent, they said nope, not here. It was there all along according to tracking. When you get a notice that a package is waiting for you to pickup and you go there they never have it. Then they tell you it's being delivered. Then you get a notice at your mailbox that you have to pickup again. It's like a game. It makes zero sense.

    US Post Office

    US Post Office

    (4 reviews)

    The review will probably do nothing so I will be taking this as far as I possibly can, trust I am…read moredetermined and resourceful...but man, where did they find YOU???? Sir (who was at the front desk of the USPS station on Freeport at around 03:00pm), you are not only incompetent but you literally shrugged when my husband asked you a question. SHRUGGED..I am embarrassed for you. Do you put your pants on one leg at a time? You then tried to sell him the idea that my Mothers day card to my grandmother was a package and that he had to pay 12 dollars to mail it. ARE YOU JOKING?? come on, none can be that ignorant. There was absolutely nothing in that envelope other than a card. No batteries, no trinkets, no photos. Just the card with a fold out Snoopy. I know times are tough right now and it is difficult to find good help ESPECAILLY for postal workers (my brother is one) but hiring you??? Like why? It could of taken just a brief moment of your time to help my husband, but you did not help him. You shrugged and wouldn't even look up an address to help him. Invest in a newspaper and find yourself a mindless job, that is where you belong sir.

    How is it possible to put someone on hold immediately then KEEP them on hold for over an hour?! I…read morecould hear every transaction, every amount, every person who wanted stamps and not once pick up the handle to say call back or can I get your name and number. I purposely stayed on to see just how long They would make me wait. After an hour and 5 minutes I hung up and continued calling until someone answered. The same person answered and tried to put me on hold again! I asked for a Manager and she said she was the manager. I tried explaining how long I waited and she kept cutting me off saying she was the only one working when clearly that was a lie because I could hear another female helping customers as well. She would not help and would not direct me to anyone higher than her so I guess I'll be taking this up to corporate. Ridiculous!

    US Post Office - postoffices - Updated May 2026

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