GARBAGE. That's what this store's service is. I went in last Tuesday and specifically requested…read moreovernight shipping. Paid $63.72 for shipping to California. They gave me a USPS tracking number and then my package did not make it there until Saturday. Should've been there Wednesday, Thursday at the latest. I called the UPS customer help line to see what I can do, they couldn't help because I had a USPS tracking number. I called USPS. They couldn't help me because I paid UPS. I call the store. The manager basically told me I'm SOL and there's nothing he can do. I called again today asking for a refund because the service I received was not the one I paid for. He again just tells me that there's nothing he can do to help me. Don't bother going to this store. The post office and fedex aren't that far from this garbage hole. Avoid this store if you care about timely service and getting the correct service. As for my refund, I'm still looking for it.

This is my only option in the area and I mail packages often. Aside from mailing packages, this…read morelocation is pretty useless for any other services they claim to offer. The staff are not helpful either. There have been a couple times I've needed assistance with information and they did not provide it. I had to go back home and do my own research on the UPS website and call other stores to find my answers. 2 stars for the ability to just mail things.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

had 2 guys who worked well together, both very motivated, good communication between each other and…read moremyself, will use again and reccomend for sure! thank you for making a painful job less painful!

Ike and Frank were excellent in moving my houshold from [hot and humid] Bismarck ND to [wet and…read morerainy] Woodbury MN, except for my misunderstanding that they don't pack, but they did do all the lifting / carrying / loading the truck. Unpacking with an additional 2 crew members 2 days later [as scheduled] went over quickly, despite bad weather, and only one minor lampshade broke during the move. Overall, it was very efficient, and smooth. The front office communications and service rep was very helpful, and I can recommend this service with no reservations.

I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have…read morealso used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

Pro Move Storage moved our 86 yr old mom to a senior living apartment in August. We were so…read moreimpressed with the team, lead by owner, Thomas. Friendly, super courteous, gentle with our mother and kind. Thomas even came back the next day to take back boxes & paper because we were drowning in them in her new tiny apartment! Highly recommend this company!

At least the 4th time we've used Daymakers and another great experience. This was a much smaller…read moreload but received the same consistent service. Only needed 2 guys (1 veteran and 1 newbie) and zero issues. They arrive when they say they will, give you a heads-up when they're on their way. The crews are always friendly. They are very careful, responsive, and attentive to details. Their quotes are a little higher (not much), but it's worth the value when you know there won't be any issues or complications. Book them!

This is about the 4th time I have used Daymaker's Moving & Storage. This last time we moved…read morebelongings from a storage unit into our home. They had moved items from a previous home to storage. They are on time, efficient, careful, & friendly. I've never really received quotes from other companies after I used them the first time because I liked their work. Dell, Rob, & Todd were very friendly & worked hard to get done as quickly as possible.