I like the location & that they're open until 6 weekdays. The line was a bit long, but the staff…read morewas excellent.

Still very nice. Unfortunately, I needed to mail a packet that required a notary or postmaster…read moresignature and they said they couldn't do that. Resulted in a much more complicated day for me. Bummed!

We hired Relocators to move my elderly mom from AK to OR state. It was an extremely tricky job for…read moremany reasons, and we needed some special assistance that required skill and experience on their part. They are NOT an experienced company. There was no formal quote. The "owners" bickered and argued about who was the owner. They misrepresented their service to us several times and never told us what the final price would be until our stuff was ON THE WAY HERE. They parked a truck in front of the house in AK but didn't get any permits; when they were forced to move the truck they did so WITH NO WORD TO US. The truck just...... drove off one day. We thought we were being robbed! But no. It was The Relocators moving the truck to....... where? we still don't know. When I reached out to Deborah about it she said she was leaving town the next day and "Leo" would take care of us. Who is Leo? We didn't know. It took her 2 days to get Leo's contact info to us, and she was snippy and disrespectful in doing so. I was in a crowded noisy place when we were trying to communicate via phone; I asked her to text me instead and her comment was, "The phone works both ways." I didn't hear from her again until 2 days later. Our agreement was that the contents of the truck would be undisturbed, not opened until arrival in OR state. When the truck arrived in OR, it was in a different truck. We had items go missing, including a proprietary shelf to a stereo cabinet. When I asked Deborah about the shelf, she had no plan, no protocol for this situation. She asked me, "What do you want me to do about it?" As of now we have no use of that cabinet due to the missing shelf. A problem for another time. Finally, the billing. Dan misrepresented this process to us more than once, creating even more stress than it was already. He quoted us a service fee to process a cc payment, then said he would waive it. Then he reapplied it without explanation and when I questioned it he accused me of trying to rip them off! Dan was SO OFFENSIVE that I had to deal with Deborah, who wasn't much better. When the rep for the mover shows up in high heels, toenail polish, hollywood hair and lashes..... she's beautiful but she's a MOVER. It didn't inspire confidence, is all. NOT shaming the lady, just saying it looked unpro. This company probably would do well with small moves, or just one big ticket item. But they just don't have the procedures and operations in order to move a large, difficult job like ours. Their price was reasonable, but the way we were treated, and the fact that some of our stuff never made it here, that I cannot recommend this company.

Very Professional, the crew that packed me up, were very responsible, and respectful. I had…read moregotten bids from several different companies, but they priced my move very affordable. My belongings arrived on time and intact! I highly recommend this company.

It was crowded when I went there, but they got through the line quickly. I was really impressed how…read morequickly they got my fingerprint scan done. Their customer service was also excellent.

I noticed last week that my Passport had expired in September. Most people can just go to Walgreens…read morefor their passport photo, however I'm a British Citizen with a British Passport, so the requirements were different. Upon Googling for providers in Anchorage, only Castech seemed able to help. And in fact, their website states that they will pretty much "get you sorted no matter what" which isn't quite how they order it, but that's how i took it. Anyway, i went over there today, and it seems a small family business, and i landed in there literally 1 minute before they were closing for lunch, so i offered to return after lunch. The lady was very sweet, and told me to come on back. She took my photo very quickly, and uploaded it, whilst she asked the gentleman what the British passport photo requirement was, and he knew it without having to look it up, which I am very impressed about, because i didn't have a clue. As i needed either a code to input on my online application, or to digitally upload it myself, i asked if it could be emailed to me. No problem at all. The cost was reasonable, we chose the most attractive photo, i was given a business card, in case anything went wrong, i paid and left (apologizing for rudely turning up at lunchtime) I got home, and uploaded my photo to the online application, and it was slightly too large for the UK required size, so I called Castech, and they instantly made it the right size, and emailed a new photo. It came within a couple of minutes of me calling. I am filled with admiration. I mean, this is how a business SHOULD be run. Super fast, knowledgeable service, i felt that I as a customer, had been put first, they wanted to help me, and instantly fixed the size requirement. I am so impressed by this small business, and have no hesitation in recommending their services, for Passport Photos for us foreigners. Bravo.

I came in for some boxes today during the day time. Walked in got a few priority flat rate boxes…read moreand walked out. This is the easy part of mailing packages. There was a line but I won't have to worry about that until I make my way back to drop off packages.

I'm not entirely certain this even counts as a post office location, as I've been told different…read morethings by different employees. I've had some tell me it is, and others tell me it's an "affiliate" location, meaning they lack many of the services of actual post office locations. If you want to send something that has already been postmarked and you have absolutely no questions on, it will do. If you need to have them print a shipping label, or answer any questions, I would try a different location. This location is staffed by ACE employees, not postal workers, so they are not able to answer many questions regarding the process of sending things out, even just down to "how many stamps will I need on this?". Went in recently to send out a a package- I do not have a printer at home, so I had a code for them to scan to print the shipping label there, something I have had 0 issues with at other post office locations. When I asked if they could scan it, the employee basically said "I don't know how , so no". If you don't know how, why are you the one working the mail counter? I have also tried to return mail that was addressed to former tenants (which we were instructed by the post office to do, just send it back and only accept our mail) and was told I would need to go to a "real" post office to do so. So then what are you? I would say skip it and just go to an "official" post office location, and save yourself the time and hassle.

This is a review for the DMV location at University Center on Ingra Street…read more I had to renew my Driver's License, and decided I'd go all fancy and get a Real ID, so I checked their website to see what documents I'd need, and that's where I discovered you could make an appointment. I didn't know if having an appointment would get me seen any faster, and the next available appointment was 3 days from when I booked, but that's ok, as my license doesn't expire until end of March. The emailed instructions said to check in at the information desk, or one of the kiosks. I put in my phone number as instructed in the email, and it printed out a ticket number. I rolled my eyes aggressively at it, thinking "I could have just gotten a ticket number from the regular machine" HOWEVER, the actual second the ticket was printing out, my number was actually being called at the booth. And I also got a text message too. I go to the desk, and Shiela/Sheila was super helpful. I had an eye test, I had to answer a couple of questions, provide some documents as proof of where I live, and my Legal Permanent Resident card, and that's about all she needed, despite the fact that their website told me I'd need to bring Birth Certificate, proof of name changes etc. I in fact had a big fat envelope full of stuff, "just in case" I'd rather have it and not need it, than need it and not have it. I paid my $40 and got a receipt, I think that's pretty good for Real ID. I was then directed to desk number 1 for a picture. The lady at desk number 1 was also very helpful and sweet, and she had an awesome sleeve. She checked my receipt, took my picture, even told me it was an awesome picture (I appreciate the kindness) and printed my temporary license telling me my full license card would be mailed and I'd have it in 2-3 weeks. All in all a painless experience, compared to previous visits where I've waited a very long time. Even this office seems a lot cleaner, airier, just more pleasant all round. I think back when I passed my drivers test, I took it over at the old location by Spenard. Anyway, so yeah, in and out in 15 minutes, I don't think you could beat that, so I recommend making an appointment for sure.

Downgrading my 5-star review for the DMV, sadly…read more The new location is massive and service is usually fast but...their are definitely some process issues that need to be fixed: I arrived 5 minutes early for my RealID appoint which I made weeks in advance. I got a text message the day before reminding me of this appointment and saying I needed to check in at the kiosk. So went right up to the kiosk (5 minutes early) and it gave an error, saying I was trying to check in to early, and that you can only check-in up to 10 minutes before an appointment. Huh? To make sure I was being gaslit, I re-checked my watch, and it was now 4 minutes before my appointment. 4 is less than 10 right? RIGHT? So I went and waited in line for the front desk. The snarky clerk wasn't listening to anything I was saying and simply said "Do you have a D1?!" And handed me a form to fill out. TIP: if the D1 is required...maybe have me fill one out online when I booked this appointment eons ago? I filled out the D1, and waited in line for the front desk again. I handed the D1 and the clerk didn't even recognize me. He asked if I was checked-in. I told him the whole reason I filled out a D1 is because he said I had to fill it out in order to check-in. He checked me in and I was instantly served. The process was pretty smooth from that point on. Except for one MAJOR thing: They took my driver's license, and stamped holes in it that read VOID. In return ,they gave me a printout on a piece of paper...that is ONLY good for showing cops when are pulled over. In a town like Anchorage where you ALWAYS need your ID for any and all alcohol purchases...I guess your option is to carry your insanely-valuable passport around with you until you get your RealID in 4-6 weeks? Y'all, there's gotta be a better solution to this. Here are two ideas: Idea 1: Let me keep my ID and have my ReadID shipped to the DMV. Send me a text notification when you have the RealID, and I can come in with my (non-VOID'd) ID and swap it ou. Idea 2: Get a printer to make IDs INSTANTLY, like so many DMVs in the lower 48 have. This current system just totally sucks. Choosing between carrying my Passport around and dealing with the crushing anxiety that I might lose it...or carrying a piece of paper and not being able to consume ethanol for 4-6 weeks...is a rough dilemma!

Rarely does one receive customer service as good as Great Originals offers. Our organization needs…read morequality printing and Great Os never fails to deliver. Communication lines are always clear and concise as well as prompt. When I need a job in a hurry, I get it. The icing on the cake is I get to support a local business that's as good as it gets.

I ordered memorial cards for a relative in lieu of a traditional pamphlet obituary to hand out to…read morefamily and friends. I ordered 100 cards on a 5x7 print. Devin was great to work with, and he was very helpful on explaining my options. The rest of the staff through proofing and to the final pick up were curtious. I had a great experience with a great turn around time. I would recommend their business.

Purposely miscommunicated price even after clarifying the price beforehand. When I brought it up…read morethe male worker got aggressive with me. Bait and switch tactic is used here.

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

They were able to guide me through and get my job out on time. High quality. Good people.read more

Excellent service and reasonable prices. If you need printing this is the place to go.read more