While open during normal hours I had a good experience. I came in to mail off a package using their…read moreflat rate shipping boxes. This location doesn't appear to have the self serve station where I can print my label and buy postage myself. The guy working the counter was nice and looked like he was in an indie rock band. I asked if they had any triangle international postage but they didn't. He informed me that I could order it online.

Muldoon Post Office/Madam Carrier: As we are sure you have…read morebeen aware, the city is now using our 3 mailbox area as a snow and ice dumping ground, and NOT having it properly hauled away as it has been in the past. The few efforts that you have made to exit your vehicle and take a few steps in, to deliver our mail have been very much appreciated. Unfortunately, the situation has become worse, despite our efforts to call the city several times, and ask for assistance from our condominium association's (so called) management company. Bottom line: Since you cannot (or will not- whatever the case may be) deliver our mail, can you at least STOP driving around with it in your truck, making it impossible for us to pick it up ourselves at our local post office? During these unusual circumstances, any extra effort you can make will be very much appreciated, albeit it apparently difficult for you, especially because of the many who have not been able to retrieve important mail. Please be aware that we have been making strides/efforts for relief in this situation, but have not been able to receive proper help. Thank you.

Seems like a waste to review the post office. So I'll just tell you my story…read more I will say that the postal folks at Eagle River are fantastic. Many things are outside their control and they are most definitely understaffed. That being said they do work hard. To a degree they are still an entity of the United States government, nothing says "I require patience" more than the federal government. Right? I reiterate. The workers, from clerks to my carriers, are all wonderful people thrust into a challenging situation. MY STORY: If you've been to the ER P.O. in December this past year, you probably waited 2 hours plus. I know I did. 1 hour and 45 minutes in line. TWENTY MINUTES to find my package. It was much needed medical supplies and I was traveling the next day. Come to find out my box was on one of a hundred pallets for 9 days. No wonder they struggled to find it. We flew to Nevada and boxed up 23 large containers and a bowling ball to be sent back to Eagle River. We mailed six per day at the retail ground rate which is the cheapest cost available. You can also expect delivery in two weeks (they warn you it could take upwards of 30 days). Perfect! We have to fly back home and prepare space for our junkola! Fast forward to landing at Ted Stevens Tuesday night. As we pull up in our driveway we see six of the boxes have beat us home. Wait.......what? That's only 4 days! The next morning, six more parcels, as well as the next day. The first 19 packages all took 4 days from Reno. The last 4? It's been almost three weeks and they can't find the bowling ball. It hasn't checked in anywhere and we can't do anything about it for another week. Luckily, the important material all made it here, making this a most hilarious adventure. Oy vey, if packages could talk! I hope you enjoyed my usps saga as much as I did sharing it. 01/23

A five star review for a Post Office?!! What?!! Yeah, this was definitely a five star moment for…read moreme. I was in need of a new passport and pleased to see online that the ER location offered appointments, albeit a couple weeks out. No biggie, I have time. I made my appointment online for mid week, a.m. and definitely made the right choice! Three people at the counter helping others and once it was my turn, I was asked to step over to one gal who takes care of them. She was helping another gentleman, being super playful and courteous, as was he. She was equally so with me as well. The process was super fast; I was in and out in about 10 minutes. I mentioned to her that this was not even remotely what I was use to at my Chugiak PO and she said 'sadly, I've heard that many times'. They could really learn something about being friendly at our location. Heck, a simple hello would be appreciated... they're rude and crotchety beyond measure. Anywho... I digress! Excellent customer service across the board in Eagle River and I noticed it with each customer that was helped.

For a while now I have been letting them know they're giving me other peoples mail and it says on…read morethe box- our names only. And my ex has been messing with my mail- made a copy of my key and also has so many acquaintances- I have let the mailman know and it just keeps happening. They're not allowed to get mail here or touch my mail. My box has our names on it.

Every time I leave town for a few weeks. I fill out the…read moreonline hold mail service. It has a start stop date. They always stop But never start I have to drive the Fu(K ! to the post office. Stand in FU(king line To get my Fu(king mail in person When I have a perfectly functioning , required by law , mail box that I'm required to keep clear of snow. So can bust my back uselessly , On top of driving to the post office to get mail I'm paying to have delivered. WHAT THE FU(K And you can call and never get through. Try it. I dare ya. This is why I'll never support paying civil servants more. Useless.

This post office is on a military-based if you are not military, do not come here as you will get…read moreturned around.

Deliveryman didn't use the doorbell or knock, heard a very loud bang on the wall and found the…read morenon-delivery slip on the ground, truck gone. Was at home waiting for this package, now have to wait until Monday to pick it up at the office. Definitely not impressed.

The friendly employee can have you in and out in a few minutes unless you have a clueless customer…read morein front of you. I stopped by to get some domestic postcard stamps and I was done.

Well, I've had to go here a lot within the past month to send Christmas gifts, and it actually…read morewasn't all that bad. Maybe I got lucky with timing, but it seems the lines aren't as long and move more quickly now. Main issue is there never seems to be any spare pens around when you need them, so I end up bringing my own.

I mailed a package at this office this morning & was very happy to find that 3 people and a manager…read morewere helping customers--2 working to mail packages & 2 helping customers with package pick up, finding mailing supplies, answering questions, etc. Although there were 4 people in line ahead of me when I joined the queue it only took approximately 3 minutes for me to get to the front of the line to be waited on. I was literally in & out in about 5 minutes total. That is not what I expected given that we are now into the Christmas season. The clerk who waited on me was pleasant, courteous, & worked in an efficient manner. Plus--now get this--he apologized for the wait. (Wish I had asked his name--my receipt says he is Clerk 77.). Kudos to the Midtown PO staff!!! They are doing an excellent job.

In the 8 months since I've been back in alaska I've had 5 packages missing. In the last week it's…read morebeen 3. It said put in lock box nope. Instead my neighbors mail and packages were in there and mine are no were to be found. This is ridiculous! Maybe change the time you deliver our mail of you can't see cause it's dark out. I will be at the post office tomorrow and i will be asking to put my mail on pickup only. My family sent me Christmas gifts and now I have nothing. No one has a lot of money these days but to take what's not yours, he'll could have been the mail person trust me it's happened before. Ughhhh I'm so pissed off. Now I'm canceling all the packages i have orders that haven't shipped yet since I'm not having Amazon say I'm robbing them.

I just went out there to get my mail and the driver who is way too old to drive the truck and work…read morea decent job is always putting peoples mail in the wrong box was so rude I just wanted him to be nice and give me my mail so I will call his supervisor tomorrow morning and let them know what he is up to and I am angry about waiting till it's practically 9:00pm at night before we get our damn mail!!!

Fast and efficient. Front desk clerk was helpful I turned it what I needed to. Continued my…read moretransaction, took about 4 min tops.

Raised by a Post Office Employee I am very familiar with the system and how things get handled, and…read morethis Location has ALWAYS done a solid job of being everything the USPS Should Represent. Even during Holidays with Lake otis and the Airport helping process stuff, this location does well with the outside support and keeps it smooth and Professional.

I do not understand why USPS is so far behind the alternative shipping services. A vendor put the…read morewrong zipcode on a package sent to me. I've called where I could find a phone number (no answers) and gone to the local USPS. Cannot get any correction made anywhere along the way. Local USPS employees have tried to assist. The package left Georgia over a week ago and is now in Alaska!

Talk about the most unfriendly people I have ever seen working…read more I asked if they could tape my box a little more securely. To which she told me I could buy more tape. Yeah then asked "okay what happens if the box opens while in transit" to which she tells me "well. Then everyone can see what's inside". Got it. Rude people work at this location.

What's not to love about this post office? Sure it is sometimes packed but in my experience it…read morerarely happens so I will go the extra mile just to get a good post office experience. This post office is exclusively for people with access to base and not going to lie, if you've never been here you wouldn't know where to find the post office because there are no signs. It is tucked away on the first floor of one of the buildings. The clerks at this post office are always so kind and cordial and they do not hassle you like in other post offices in town. The post office itself is nice and neat and they are always stocked with a variety of flat rate boxes, even ones that you can't find in the regular post offices. These guys really set the bar for customer service and there is hardly ever a line. What else sets this post office apart from the rest? They always have a nice welcoming bowl of dum dums lollipops. On your way out there's nothing like eating your favorite dum dum and if you're lucky you'll catch a glimpse of jets taking off.