It is a small, but convenient Post Office. This Post Office is located near job, so I can walk or…read moredrive to it. This particular day was quite chilly and windy so I drove. The Post Office has parking for customers which I appreciate because you have to pay to park on the streets. Open entering they have all of the priority envelopes and packages to choose with the prices which was quite convenient because you don't find that consistently at all Post Offices. They also had a pen which was great because I forgot mine in the car. The Post Office was not busy at all which I appreciated at lunch time. Once I chose my envelope, filled it out and went to get on line there was no line so they immediately served me and were friendly which is something I do find at most Post Offices. It is an older post office and looks outdated but the customer service and resources were outstanding. And, the parking was fabulous.

Post office is on the small size but really close to work as I work on 120 New Scotland. There is…read morelimited meter Parking but there were 3-4 spots when I pulled in. Pat was the only one working there. He was friendly... Customers were not. Everything was stocked from envelopes to cards and much much more! Very convenient but would be nice to have one other clerk working the front.

The worker Sue is very rude and nasty. She had an attitude because I asked her do they tap non flat…read morerate boxes. She said some nasty side comments. Then I moved out the line and she spoke to the Caucasian man and was polite and pleasant to him. She said her with a nasty tone. But the worker Adora handle my purchases and was very polite

Staff always friendly & helpful. That's about all I can say. Love the selection of greeting cards.read more

Zero Stars!! Horrible Home Delivery Service!!! Lazy Mail Carriers!!! Don't waste your time calling…read morethe phone number, it will just ring!! They don't want to deal with the problems they create!! Unprofessional USPS service at BEST!!!

My favorite post office in the area! Great employees efficient service and super clean facility.read more

Your friendly neighborhood post office with most services you need. No passport services at this…read morelocation. There's PO boxes, a mailbox outside with a pickup time before the lobby closes, and some basic supplies for mailing, such as flat rate boxes. Bring your own tape! Every time I've come here, they've been friendly and helpful.

It's so nice to have a nice clean post office open on a Saturday till 8 PM at night. You can also…read moremail your letters on Saturday with pick ups at 4 PM and 8 PM. And it's all right here at the Colony Mall.

As I type this, I am waiting in line to renew my passport. I have been waiting in line for an hour…read moreand a half and there are still 11 people ahead of me. I may never leave. My tip is don't ever come here on a Saturday.

I needed to send certified mail and the clerk was kind and helpful and efficient. Everything I…read moreneeded was out on the desk including a pen when I walked into fill out the paperwork which was helpful to get in and out quickly.

Woman at front counter was incredibly rude and spent a lot of effort shaming me for missing my…read morescheduled appointment window. Spent 10 minutes giving excuses as to why she was not going to be able take me in for my (5 minute) picture appointment --all the while talking about how they were fully booked and super busy -- and not one patron was there other than the TWO clerks twiddling their thumbs behind the counter. Shame on you for being a self righteous abominable blowhard and ruining my day. I was unfortunately inadvertently late-- its not like I hang a Tr4ump flag on your flagpole showing support of a rhapist chriminal or anything!

I paid $100 to have a package shipped overnight to a lawyers office in Florida. It did not get…read morethere overnight but 5 days later!!!! Then I go to get my money back and was told I did not have the option for the office to sign for the package so needless to say I did not get anything back! I did not know that when I shipped it, I was not told that was a thing! Very sad, and out of $100!

Reviewing mostly for the historical aspects, not the Post Office service itself. (The PO does have…read morean oldschool homey feel about it, to be sure.) The building is a fine brick 1852 church on the National Register of Historic Landmarks, which went through several other uses before ending up as the US PO for Newtonville. Unfortunately the inside's been gutted and refitted to the Post Office's needs - in mid-20th century stasis - so you can't see much on the inside. It's a very narrow counter dominated by old-school brass combination PO boxes (cool enough) but quite cramped. So what there is to see of the architecture, you can see from outside. We went to see the Chester Arthur "Exhibit" (see photos) which is basically a collection of clippings about forty or fifty years old. It's an oddity, here based on the tenuous connection to Arthur's father, who by local legend lived nearby for a number of years. The locals swear it was Arthur's "childhood" home, but given he was 26 years old when his father first took up residence and practicing law in Kansas and New York City during those years, it's a bit of a stretch. Arthur's father, a minister, may have preached at the church briefly. This local legend was ballooned to include renaming a nearby street "Arthur Street" and was probably enhanced by the fact Arthur's buried in the nearby Albany Rural Cemetery, but the actual historical significance for one of our most obscure Presidents is somewhere between low and non-existent. That said: there's just something really touching about the fact this little display has sat here unchanged for half a century. If you go in to buy stamps, admire it, but I wouldn't plan your vacation trip around it.

The service I got at 45 Hudson Ave., Albany, NY was excellent I have many packages to mail the…read moreclerk her name was Gina was very helpful and she always seems to have a smile on her face when I come in there. She is a people person. It is a pleasure to do business there.

I have a mail box at this location, on Tuesday 11th of February, 2020. I had a package delivered. I…read morecame to this post office to retrieve it and there is a lady who tried to find my package and it had the wrong code which they placed in my mail box. She gave me soo much trouble that day and had me in a pissed mode. I left and came back everyday until Friday Valentines day trying to retrieve my packages and mail. I had a catering Event which I couldn't even attend because this lady refused to search for my packages when I tried giving her my tracking numbers. Each day the same rude lady said she dont deal with my kind, don't even come up here, I am not helping you. I asked to speak to a supervisor she refused me. If I have to use a platform on social media I will. It is a crime to withhold my packages and mail from any individual who pays for a PO Box. If I don't get me mail upon next visit to my mail box Legal ramifications will occur.

Odd location. Long lines and allows other customers to cut in line. Not freindly, terrible to deal…read morewith.

They keep things moving here! Also, Rich is so friendly and accommodating. There are post offices…read morecloser to where I live in Albany, but I prefer driving a bit further to come here. Thank you!

There is not one thing the government is any good at. They truly suck at every single thing. To…read morethe extreme. Mail is constantly late all the time. I mail bills out the day I get them and I am still charged late fees because the mail takes that long to deliver it. I suffer because they suck that much at their job. Government is a complete joke and are truly good for absolutely nothing.

My postal worker NEVER delivers packages and lies about it by marking them delivered. Called my…read morepost office to file a complaint and they NEVER answer a phone!!!! 71 Terminal St. Albany Ny