I went here , great people that want to help you. I went here to start my benefits going and we…read morewent here to get my wife's benefits started. that was 2018 and happy about that. nice people that care about helping you. thank you.

The Troy Social Security office is very helpful to my clients…read more I work as a social worker and Advocate helping disabled persons to navigate the social security system and support their personal efforts so they are empowered to take their next steps to seek disability benefits. I find the social security office in Troy very respectful and helpful for the most part. Most of the workers there are just well schooled, smart, and kind about the process. Kudos to them for their community support and team efforts with agencies such as mine, the Independent Living Center of the Hudson Valley. Sincerely Sonam B Willow, LMSW, CRC 518-527-4244 and 518-274-0701x1048

Not a bad facility. There's no car parking or secure indoor bike parking. It's about a block away…read morefrom a major CDTA bus stop, and close to a few restaurants. Bathrooms are located on every level towards the front of the building, but all of the water fountains have been turned off due to COVID-19. Building security is provided by Albany County Sheriff's Office, and requiring passing through a metal detector, and having everything x-rayed. Overall, a well lit, spacious building. Hoping to never be back here.

Ability to make a quick phone call to get an appointment and use of the computer to get an in…read moreperson appointment

I needed to speak with someone in the SS office regarding my pending social security retirement…read moreapplication. I can only say it was seriously the BEST experience I've had on a telephone with anyone. Cindy from the Albany Office went above and beyond for me and I truly appreciate the kind assistance I was given. Big shout out to you Cindy and my thanks for being so kind and helpful.

This department is very unprofessional. The workers are constantly skipping my trash on purpose and…read more1 female employee named "Robin" is always rude to me, when I call to complain about their treatment. She constantly hangs up on me and very condescending concerning my concerns. She needs to be retrained in customer service.

As an Albany homeowner since 1999, I couldn't be more pleased with the services provided by the…read moreAlbany DGS. In many nearby towns garbage service is privately contracted and recycling has to be carted to the center. I only have to lug my garbage and recycling to the curb each week and the City takes care of it for me. I can't say that I like the smell of the dump wafting over to Central Ave on a hot day, but that's not really DGS' fault. Large item pickup has been a breeze. The hazardous waste drop off is really helpful. The newly offered all-in-one-bin recycling has cut down on my sorting time each week too. Even though it's a pain, I try to always bundle my cardboard and yard waste as per the city's instructions, although when I walk my dog on garbage night I see that not many people follow the guidelines. It really irritates me to see that. The folks who are out picking up trash before dawn have to put up with so much crap. The rental properties downtown seem particularly notorious for piling huge mounds of crap on the city's curb (especially at the end of the school year). The City still carts away all of these items. One night I saw someone had large pieces of wood sticking out of their garbage can with nails poking out on all sides. Imagine being a garbage collector in the dark hours of the morning having to deal with those unseen dangerous objects. I really appreciate what the garbage collectors, in particular, face on a regular basis. I'm not a huge fan of two lanes of snow being plowed into the end of my driveway on snowy days in the winter (or the one time right after I'd cleared it, a snow truck went by and I could see the driver laughing at me as plowed a fresh pile of snow in the my drive). That snow pushes over the curbs and onto the sidewalks, making them nearly as impossible to clear as the end of my drive. That being said, Albany is a big city and we get a lot of snow and the plows out there do a fine job of quickly and efficiently clearing the main roadways - especially when compared to some of the surrounding communities. It would be nice if the City could offer plowing/blowing assistance for sidewalks and driveways of the elderly - or coordinate trusted providers for paying homeowners. Right now plowing service prices are all over the map and it's hard to find a steady service from one snow storm to the next.

I love my Sunday school there but today I arrived on time and waited and waited but no one else…read moreshowed up and no one had mentioned anything to me about church being held anywhere else. Mary Ellen Campagna

This is an amazing library with tons of resources for people of all ages and abilities! It was such…read morea fun welcoming experience! Loads of programming and activities for kids. A quiet playroom for younger ones, computers for older kiddos, a scavenger hunt, large fish tank, coloring pages. I mean there is so much for kids to do here! Easily spent two hours here without any kids (inc a 20 month old) getting bored and without sitting reading together (as crazy as that sounds lol). If my youngest didn't get tuckered out by the fun we easily could have stayed another 45 mins if we did pick books and snuggle up. The adult section had loads of meeting rooms, quiet nooks, large windows to sit by, and tons of variety to choose from. Video games, movies, music, and books of all sorts! Truly a gem to the area. We can't wait to come back.

Love this place & the renovation made it that much better. The kids area is great and they always…read morehave fun activities planned. I love that they have virtual author speakers, too, and have watched several of them.

Excellent place w. happy staff, that's friendly and quick. They always have what is needed…read more Review: 5

One of the best libraries in the area! The librarians all care so much and provide so many programs…read moreand such a welcoming clean environment for children! There is a beautiful community that frequently comes through here also. Thank you all for all you do!!!

The library is a mostly quiet place to read. The exception being on Tuesdays (?) when it turns into…read morea day care center. There is a children's room which should have doors on it so that the noise is contained within that room. I thus avoid Tuesdays for this reason.