Decent post office conveniently located I the same plaza as Price Chopper. I like that is both very…read moreeasy to park here and just drive up next to box. The staff recommends depositing all your mail at the drop boxes inside if they are open because apparently they have had issues with fraud/ thieves hitting the box outside. Everything I've sent out of this location arrives on time, staff is decent and lines move quickly.

As the commercial goes, I don't always have to mail something, but when I do I come here. Parking…read moreis plentiful, there are usually several people behind the counter, and they are friendly and efficient. Sure, you can get stuck in line here (don't be a fool and come on a Saturday afternoon right before Christmas) but usually I am in and out fast. When I do get delayed, it is because some idiot brought a bunch of packages likely containing batteries and perfumes and bombs and needs extra insurance on each of them... so they take a while. There isn't much the USPS can do about staffing for these situations anyway. So, just come at non-lunch hours and you will have no problems with this place.

It is a small, but convenient Post Office. This Post Office is located near job, so I can walk or…read moredrive to it. This particular day was quite chilly and windy so I drove. The Post Office has parking for customers which I appreciate because you have to pay to park on the streets. Open entering they have all of the priority envelopes and packages to choose with the prices which was quite convenient because you don't find that consistently at all Post Offices. They also had a pen which was great because I forgot mine in the car. The Post Office was not busy at all which I appreciated at lunch time. Once I chose my envelope, filled it out and went to get on line there was no line so they immediately served me and were friendly which is something I do find at most Post Offices. It is an older post office and looks outdated but the customer service and resources were outstanding. And, the parking was fabulous.

Post office is on the small size but really close to work as I work on 120 New Scotland. There is…read morelimited meter Parking but there were 3-4 spots when I pulled in. Pat was the only one working there. He was friendly... Customers were not. Everything was stocked from envelopes to cards and much much more! Very convenient but would be nice to have one other clerk working the front.

It's so nice to have a nice clean post office open on a Saturday till 8 PM at night. You can also…read moremail your letters on Saturday with pick ups at 4 PM and 8 PM. And it's all right here at the Colony Mall.

As I type this, I am waiting in line to renew my passport. I have been waiting in line for an hour…read moreand a half and there are still 11 people ahead of me. I may never leave. My tip is don't ever come here on a Saturday.

The worker Sue is very rude and nasty. She had an attitude because I asked her do they tap non flat…read morerate boxes. She said some nasty side comments. Then I moved out the line and she spoke to the Caucasian man and was polite and pleasant to him. She said her with a nasty tone. But the worker Adora handle my purchases and was very polite

I like this location because they have a self serve kiosk where you can scan prepaid…read morelabels/packages and then drop into a slot. You can then still get a printed or emailed receipt just like at the counter. A lot faster than waiting in line (if you need a receipt for prepaid packages.) This is a big location and usually busy-ish but the line moves. Parking lot is nuts somehow so just make sure you check a million times before backing out of your spot.

I had a very disappointing experience at this post office. A female employee complained about there…read morebeing too many packages, even though there were no other customers waiting at the time. Her attitude was rude and unprofessional. What was even more upsetting was that after accepting the packages, she threw all of my packages instead of handling it carefully. Packages should be treated with care, especially when customers are trusting the postal service with their belongings. I hope management addresses this type of behavior and provides better customer service training. Customers should be treated with respect, regardless of how many packages they are shipping. :(

The service I got at 45 Hudson Ave., Albany, NY was excellent I have many packages to mail the…read moreclerk her name was Gina was very helpful and she always seems to have a smile on her face when I come in there. She is a people person. It is a pleasure to do business there.

I have a mail box at this location, on Tuesday 11th of February, 2020. I had a package delivered. I…read morecame to this post office to retrieve it and there is a lady who tried to find my package and it had the wrong code which they placed in my mail box. She gave me soo much trouble that day and had me in a pissed mode. I left and came back everyday until Friday Valentines day trying to retrieve my packages and mail. I had a catering Event which I couldn't even attend because this lady refused to search for my packages when I tried giving her my tracking numbers. Each day the same rude lady said she dont deal with my kind, don't even come up here, I am not helping you. I asked to speak to a supervisor she refused me. If I have to use a platform on social media I will. It is a crime to withhold my packages and mail from any individual who pays for a PO Box. If I don't get me mail upon next visit to my mail box Legal ramifications will occur.

Can't be bothered to answer their phones and the mailmen treat delivering the mail like the wild…read morewest.

Live in an apartment complex and consistently packages are delivered to the wrong apartment…read morelockers. Mailboxes are left wide open. Just 0 regard for our mail or packages. Very very disappointing.

the personnel is absolutely nice, never appear unhappy. They are quick and really helpful. The…read morebest around! Yolande N.

Zip codes can be frustrating. For the past 6 months I've been going to the post office closest to…read moreme - it's even within my zip code geographically - but it's actually the post office for an adjacent zip code. The Colonie Post Office is mine, even though I don't live in the town of Colonie. Its address also totally overwhelmed my navigation, but I got a lovely tour of other side streets. This is a larger post office, more function but also a bit gloomier. I appreciated the automatic opening doors, as I expect those carrying in parcels also would. The employees here are certainly helpful, but maybe not quite as enthusiastic (though my regular postal carrier, who I assume works here, is quite friendly and helpful. Hey, as long as I get done what I need, no problems.