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    US Post Office

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    US Postal Service

    US Postal Service

    3.0(2 reviews)
    3.7 mi

    Sure, we all have something to complain about when the topics of the Post Office or our mail come…read moreup. So, it's only fair that when something good happens that we share that experience. We subscribe to Informed Delivery with the post office so we can see what mail and packages are scheduled to be delivered to us. In this case, my wife had ordered an item online from a company in Salt Lake City, UT. The company provided us with a USPS tracking number, and we began expecting to receive the package as soon as for days later. Having the tracking number, we could see the path that the package was taking. After it left Salt Lake City it went to Westborough, MA. That took three days. It's my understanding that virtually all packages coming to Clifton Park, NY go to Westborough first. The next morning it was at the Albany Distribution Center. Based upon prior experiences, we expected to have the package delivered the day after arriving in Albany. However, that's when something went haywire. The same day it arrived in Albany it was sent to Springfield, MA. If that wasn't odd enough, later that day it was again sent back to Albany. It then sat at the Albany Distribution Center for five (count'em, ONE, TWO, THREE, FOUR, FIVE) days! I decided to visit the local post office to ask if they could look into getting the package out of Albany. This was apparently not a simple request. The clerk at the counter was more than happy to look into it but could not come up with any more information than I was already aware of. He went to a fellow employee, Dee Dee, for assistance. Dee Dee said she would contact Albany and call me with the information she uncovered. Sure enough, the next day Dee Dee called to let us know that the package was located and would likely be delivered the following day. On the new expected day for delivery Informed Delivery indicated that the package was out for delivery and should arrive by 3 PM. At about noon, Dee Dee called to let us know the package was out for delivery and fifteen minutes later it was in our mailbox. That was a total of ten days since the order was placed. But I want to take this moment to publicly thank the staff at our local post office for their perseverance in helping us receive our package.

    I purchased priority mail to send a package to my sister in Charlotte NC. I paid $38 for 2 day…read moredelivery . It took 7 days. I went to this post office on Saturday 12/18. They told me they don't guarantee. The only guarantee is I'm out $38. Do not ever pay for this. Jack and Rich Kowalski

    Department of Motor Vehicles - Saratoga - Clean, spacious, and staffed with friendly, knowledgeable workers.

    Department of Motor Vehicles - Saratoga

    3.7(13 reviews)
    1.1 mi

    It's been just over two years since my last visit here and my return was for the same purpose as my…read morelast visit. I was surrendering plates in order to have the car removed from my insurance. I believe there have been some procedural improvements since my last visit. You now sign-in on an electronic notepad with your name and then select from the categories listed, the purpose of your visit. Surrender Plates was clearly displayed as a choice which I selected. I was then instructed to take a seat and watch one of the progress screens mounted on the walls and wait for my name to be displayed. I had arrived at 2 pm and noted on the display screen that there were about twenty people ahead of me. I can now attest to the fact that the seats are comfortable. There were between four and six of the ten clerical windows open during the time I waited. Each time a clerk became available a series of tones played, and a waiting customer's name was displayed on the progress screen with instructions to proceed to the appropriately numbered clerical window. And how long did I wait? Twenty minutes. I paid the required $1 fee for surrender of plates and left with my receipts after a total of twenty-three minutes. The clerk I did business with was pleasant. Overall experience, still 5 stars!

    I needed a non-drivers ID. I held onto an old invalid ID for the past 8 years as proof of identity,…read morebut I need to find a new apartment in the new year and my old ID wouldn't cut it anymore (for that and other reasons). First, the good thing is that I didn't have to wait too long being it's Christmas Eve.. but the process of getting a non-drivers REAL ID didn't turn out to be anything like I expected. :( I did extensive research before I visited to ensure I had all my documentation. I even had to get a certified birth certificate since when I visited about two weeks earlier, they told me that my copy wasn't good enough. A couple of weeks prior to that, I mistakenly forgot my documentation, so this was my third visit. Within about 15 minutes or so, I was called. I presented everything needed according to the NY DMV website and was told I was short by one point. :( Then I was asked for my old ID. I thought that would help with the identification process and presented it. I was told it was expired (that's why I was there, and I clearly indicated on my application that I had an expired ID!) THE REP GAVE ME BACK MY OLD ID, and then asked if I had a credit card. He said it would satisfy the last point. I gave him my debit card and that satisfied all criteria. I got my (UGLY) picture taken and then met him back at his window. He told me everything was just about done, but then asked for my ID again. I gave it to him and he told me that I had to surrender it. SURRENDER IT?!?!?!? I was shook! WHY??? It's 8 years expired with my 28 year old face on it! I explained that I got a driver's license but wound up never driving due to anxiety and poor vision, and used it for identity purposes. He was intrigued and understanding, but told me it was part of their protocol. I asked him what they do with the old licenses and he said they SHRED them! I said if you're just going to shred them why can't I keep it? He spoke to a fellow Rep and she came over and said they take your license and staple it to your paperwork! (I question how true that is since my old license was INVALID by many years, so what's the point of THEIR keeping it, especially since it didn't satisfy proof of identity, ANYWAY??) Then she said that if I'm caught with an old license and a new one, it's a $10,000 fine! Make it make sense! I saw in Reddit that not every DMV takes away your license. They'll just punch a hole in it and give it back to you, or tell you to destroy it, yourself. And we're talking about UNEXPIRED licenses that are being upgraded or replaced, for some reason. In contrast, my old license has long been invalid and I had a photo on it that was nearly 33 years old!!! WHY is keeping my old license so important to me? Well, that's a pretty personal matter, but the short answer is for nostalgic reasons... so it hurts me SO much to have to give it up, only to know that they're just going to destroy it. :( As an aside, I want to say that I didn't mean to give the Rep that serviced me a hard time. :( I just couldn't understand, first, why I didn't INITIALLY meet the 6 point criteria when the NYS DMV says otherwise, and two, WHY surrending an 8 year EXPIRED/INVALID driver's license administered almost 33 years ago with my 28 year old face on it HAD TO HAPPEN. :'( The 4 stars this place would have gotten was ruined (for me) by this very thing. It's NOT fair, and I HATE their stupid "protocol". :(

    Photos
    Department of Motor Vehicles - Saratoga - Between Marshall ' s and I Love Kickboxing, backside of CP Mallplex.

    Between Marshall ' s and I Love Kickboxing, backside of CP Mallplex.

    Department of Motor Vehicles - Saratoga - Status of the customers being served or waiting.

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    Status of the customers being served or waiting.

    US Post Office - postoffices - Updated August 2026

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