Post office is always clean, the staff are very helpful, polite and extra accommodating with…read morepostal needs-even around the busiest times (11:00-1:00) and holidays. The gentleman who takes care of the interior and exterior areas does an excellent job of keeping these area's cleaned and maintained. All of these employees are much appreciated.

This USPS is inside De Voe's Rainbow Orchard. I don't fully understand the connection - or even…read morehow that works - but there is a legit post office counter in there with someone to help you. It' not just a drop box.

I decided to rent a mailbox there because I didn't want my home address on my home-based business…read more They are great to work with and even give a discount if you sign up for more than one year. Also, they will ship your accumulated mail to you if you travel, which I have asked them to do several times. Very accommodating people. They also carry a good selection of cards, wrapping paper, envelopes, boxes and other items you may need. Nice bit of convenience.

Went in to drop off a prepaid FedEx package. The employee was as friendly as a porcupine. He didn't…read morecome over to assist me but did yell at me for how I was preparing my package. Next time I'll wait another hour until a different FedEx office is open. Praying my package will get to its destination. I don't trust this guy.

Sure, we all have something to complain about when the topics of the Post Office or our mail come…read moreup. So, it's only fair that when something good happens that we share that experience. We subscribe to Informed Delivery with the post office so we can see what mail and packages are scheduled to be delivered to us. In this case, my wife had ordered an item online from a company in Salt Lake City, UT. The company provided us with a USPS tracking number, and we began expecting to receive the package as soon as for days later. Having the tracking number, we could see the path that the package was taking. After it left Salt Lake City it went to Westborough, MA. That took three days. It's my understanding that virtually all packages coming to Clifton Park, NY go to Westborough first. The next morning it was at the Albany Distribution Center. Based upon prior experiences, we expected to have the package delivered the day after arriving in Albany. However, that's when something went haywire. The same day it arrived in Albany it was sent to Springfield, MA. If that wasn't odd enough, later that day it was again sent back to Albany. It then sat at the Albany Distribution Center for five (count'em, ONE, TWO, THREE, FOUR, FIVE) days! I decided to visit the local post office to ask if they could look into getting the package out of Albany. This was apparently not a simple request. The clerk at the counter was more than happy to look into it but could not come up with any more information than I was already aware of. He went to a fellow employee, Dee Dee, for assistance. Dee Dee said she would contact Albany and call me with the information she uncovered. Sure enough, the next day Dee Dee called to let us know that the package was located and would likely be delivered the following day. On the new expected day for delivery Informed Delivery indicated that the package was out for delivery and should arrive by 3 PM. At about noon, Dee Dee called to let us know the package was out for delivery and fifteen minutes later it was in our mailbox. That was a total of ten days since the order was placed. But I want to take this moment to publicly thank the staff at our local post office for their perseverance in helping us receive our package.

I visited this location specifically to ask for advice on the most cost-effective way to mail a…read morelightweight item. While speaking with the employee at the counter, I attempted to show him the size of the box by pointing to a similar box that was on display. He stated that he would need to see it. I explained that I was only trying to show the approximate size and understood that weight would also be a factor. I further explained that USPS shipping costs can be very expensive and asked, based on his experience, what the most economical mailing option might be for a larger, lightweight item. He responded by asking whether I had a box at home and again stated that shipping would be based on weight. When my husband returned the following day to mail the package, the item itself cost $25, but the shipping cost was $57. He was told, "The box is too big. You must purchase one of our boxes here to get standard shipping cost." Had the employee listened to what I was asking, since I was trying to purchase one of their boxes along with providing this information during my initial visit, it would have saved us both time and money. I am disappointed that I was not given accurate guidance when I specifically came in seeking assistance. I wish employees of establishments would have knowledge, at least appear to want to be helpful and listen!!!!

Over the past 6 months service from the Mechanicville Post office has declined precipitously…read more While the delivery service is as usual effective and reliable, the pickup service has gotten erratic to the point where I am considering using UPS or FedEx at almost twice the price to sure that I can satisfy my customers. My business runs on date certain shipping commitments. I find it almost impossible to have shipments ready for pickup on time when the pickup carrier shows up at 8:24AM one day and 4:30 the next. According to the Postmistress the problem is caused by our regular carrier being out of work - not sure whether that is health related, but apparently no one can give any sort of estimate as to when things will return to normal. The office is apparently operating, according to people with whom I have spoken there, with floaters from other offices and temps called in to fill the gap caused by the missing carrier. Regardless of the cause, I ship 500 to 600 packages a year via USPS, and quite frankly, their problems should not be come mine. I will say that the management people there have been very helpful in making extra pickup trips, and accommodating my needs. However this is a stop gap measure, and I was told, rightly so, that exceptions cannot continue to be made for one customer. It would behoove upper management in this area to either find the funds to hire a permanent consistent replacement for the missing carrier, or find some way to organize the temps and floaters to provide time consistent pickup service.

I was a client for 25+ years tried to pay for for my P.O. Box and they closed early or didn't…read moreanswer phone! from all the years being with them one payment and lost it due to no one working there

I had to pay $15.05 USD for a simple fax today! Since when is it $15? Did the price more than…read moretriple? WTH? And I had to fax it myself. You think for that much I'd get a foot rub while they do it! Ha The girl who showed me how to fax was polite, and waited on me right away. Two good things, two stars.

Anthony (at the front, taller, mole on face) was EXTREMELY rude. When I asked a question about a…read morebag he gestured with his hand (like waving me away) and didn't bother answering it. Barely wanted to even check out after that, just wanted to leave. Really bad service Anthony.

It's been just over two years since my last visit here and my return was for the same purpose as my…read morelast visit. I was surrendering plates in order to have the car removed from my insurance. I believe there have been some procedural improvements since my last visit. You now sign-in on an electronic notepad with your name and then select from the categories listed, the purpose of your visit. Surrender Plates was clearly displayed as a choice which I selected. I was then instructed to take a seat and watch one of the progress screens mounted on the walls and wait for my name to be displayed. I had arrived at 2 pm and noted on the display screen that there were about twenty people ahead of me. I can now attest to the fact that the seats are comfortable. There were between four and six of the ten clerical windows open during the time I waited. Each time a clerk became available a series of tones played, and a waiting customer's name was displayed on the progress screen with instructions to proceed to the appropriately numbered clerical window. And how long did I wait? Twenty minutes. I paid the required $1 fee for surrender of plates and left with my receipts after a total of twenty-three minutes. The clerk I did business with was pleasant. Overall experience, still 5 stars!

I needed a non-drivers ID. I held onto an old invalid ID for the past 8 years as proof of identity,…read morebut I need to find a new apartment in the new year and my old ID wouldn't cut it anymore (for that and other reasons). First, the good thing is that I didn't have to wait too long being it's Christmas Eve.. but the process of getting a non-drivers REAL ID didn't turn out to be anything like I expected. :( I did extensive research before I visited to ensure I had all my documentation. I even had to get a certified birth certificate since when I visited about two weeks earlier, they told me that my copy wasn't good enough. A couple of weeks prior to that, I mistakenly forgot my documentation, so this was my third visit. Within about 15 minutes or so, I was called. I presented everything needed according to the NY DMV website and was told I was short by one point. :( Then I was asked for my old ID. I thought that would help with the identification process and presented it. I was told it was expired (that's why I was there, and I clearly indicated on my application that I had an expired ID!) THE REP GAVE ME BACK MY OLD ID, and then asked if I had a credit card. He said it would satisfy the last point. I gave him my debit card and that satisfied all criteria. I got my (UGLY) picture taken and then met him back at his window. He told me everything was just about done, but then asked for my ID again. I gave it to him and he told me that I had to surrender it. SURRENDER IT?!?!?!? I was shook! WHY??? It's 8 years expired with my 28 year old face on it! I explained that I got a driver's license but wound up never driving due to anxiety and poor vision, and used it for identity purposes. He was intrigued and understanding, but told me it was part of their protocol. I asked him what they do with the old licenses and he said they SHRED them! I said if you're just going to shred them why can't I keep it? He spoke to a fellow Rep and she came over and said they take your license and staple it to your paperwork! (I question how true that is since my old license was INVALID by many years, so what's the point of THEIR keeping it, especially since it didn't satisfy proof of identity, ANYWAY??) Then she said that if I'm caught with an old license and a new one, it's a $10,000 fine! Make it make sense! I saw in Reddit that not every DMV takes away your license. They'll just punch a hole in it and give it back to you, or tell you to destroy it, yourself. And we're talking about UNEXPIRED licenses that are being upgraded or replaced, for some reason. In contrast, my old license has long been invalid and I had a photo on it that was nearly 33 years old!!! WHY is keeping my old license so important to me? Well, that's a pretty personal matter, but the short answer is for nostalgic reasons... so it hurts me SO much to have to give it up, only to know that they're just going to destroy it. :( As an aside, I want to say that I didn't mean to give the Rep that serviced me a hard time. :( I just couldn't understand, first, why I didn't INITIALLY meet the 6 point criteria when the NYS DMV says otherwise, and two, WHY surrending an 8 year EXPIRED/INVALID driver's license administered almost 33 years ago with my 28 year old face on it HAD TO HAPPEN. :'( The 4 stars this place would have gotten was ruined (for me) by this very thing. It's NOT fair, and I HATE their stupid "protocol". :(

I would give them more stars if I could. The people at Mail n' More are always friendly, ready to…read morehelp in whatever one needs. They greet you with a smile when you come in the door. They are quick to help you in whatever it is you need. I was there again today, and got immediate help and was out in a short amount of time. They will help you with whatever you need mailed out and keep your best interest in mind. This is why I always go to Mail n' More for all my mailing of regular mail or packages. I would not go anywhere else. If you have never been there, you should DEFINITELY SEE FOR YOURSELF HOW GREAT IT IS by going to Mail n' More! You won't be disappointed. It is where I always go. Thank you to the Mail n More Staff! Nanci W.

I very recently went to my local Mail 'N' More for the first time to drop off a package for a UPS…read morepick up. What I expected was kind of a Like a bland commercial UPS store itself but it was nothing like it! They have all kinds of stationary and office supplies that you can buy, little gifts, locally made produce like jams, jellies, maple syrup, honey and the list goes on! The guys at the counter were super nice, helpful and accommodating! Gosh I love this little hamlet!