Not everyone has a good day, so maybe I happened to catch this Fed Ex store clerk on an off day…read more I went out of my way to come to this fed ex as the website said they provide for Sunday delivery. The package recipient's birthday was on a Sunday and I wanted it to arrive on her special day. The store clerk informs me that Fed Ex does not do Sunday delivery. Ok, fine. Maybe I misread the website (nope, I confirmed that says they do Sunday deliveries). So maybe she didn't know that Sunday delivery was a thing. Maybe that's the fault of her supervisor, but she also gave out her instructions in a dismissive, patronizing manner, such as saying, "sign here, sign here, sign here," in a rapid fire fashion when I didn't immediately react to her request, and when I told her an address was entered wrong, she said in an annoyed voice, "you didn't tell me that on the last package." Perhaps most frustrating of all, she wore her face mask below her nose for the entire transaction. We all know that wearing a mask all day isn't the most comfortable, but please at least cover your mouth and nose when you have a customer. I know I'll be hesitant to return here in the future, but the two stars reflects that possibility that maybe this employee was just having a tough day. Either way, please just wear your mask properly.

My driver, Brian, drove down a road with 2 houses. One on the left, and one at the end of the road…read more He drove by the house on the left, which was the correct address, and attempted to deliver the package at the house at the end of the road. When he turned to leave, he drove past the correct house AGAIN and didn't think to try to deliver the package there. He ignored the signage indicating house number each time. Avoid at all cost.

This afternoon my daughter and I needed to mail some gifts. I asked to purchase a box and Chad and…read moreSteve said they will check the back. They came back with two boxes that the items fit into and even gave us bubble wrap that was from previous customers. Both gentleman were very friendly, very helpful, and they were also very efficient. We look forward to being served by them again.

Absolutely freaken horrible. Was tracking my package thru ups and could watch your driver and track…read morehis ass, drive near me house 5 times than drive back to axis drive Latham. I wa supposed to get a package Saturday but I guess yall can hire lazy workers huh ?

Wonderful friendly service by Miani (Sorry if spelled wrong)!…read more This happened 5:50pm 7/22/22 Friday!

This place is terrible. It's a dump. Employees throw packages in full sight of customers…read more I wouldn't support this place if it were the only place around. AVOID AT ALL COSTS

This UPS store does it again!! When I moved about a mile down the road I started coming here…read moresometimes once or twice a week. This became my "home office" Since settling in my new home I now have a printer /computer /scanner etc. So my need to visit are less.... until Christmas! Lots of gifts to ship and return. Made the mistake of buying the biggest dollhouse I could find a Target for my granddaughter. Could barely fit up the stairs to her bedroom so decided to return it. After Christmas I took it back to Target (where I bought it and a couple Target employees put it into the back of my SUV) But for the return, I struggled to get it in and out of my SUV and finally into the Target store where they promptly told me I was "outside the return window" and nothing they could do - even when I asked to speak to a manager. The Target app on my phone showed that I started the return process. After the New Year, everyone in my house got Covid so I was recuperating and quarantining) so it was late January when I actually tried to return this. Target manager told me all I could do was try to take it to UPS...Thanks a lot Target. Struggled to get it back in my SUV, (barely fit in a cart) drove to my UPS store in Newton Plaza backed the SUV right up to the front door and asked my team of UPS guys if they could show me how to print the return label (they did, apparently pop-up blockers on your phone will not allow a UPS label to print ) but they figured it out for me because I'm somewhat technically challenged. They said if I could print a label, I could return it! I said Great, I'll go get it (told him it was a huge doll house and my Target saga... ) and the UPS gentleman helping me with the return proceeded to follow me to the car, helped me get it out and into the store (it was about 12° outside) I didn't ask him for help, didn't think that was appropriate. When I tried to help him he said I got it, I held the door open for him and he said you're all set we'll take care of it for you, hit it in my receipt and I was off. Wished I just started out of UPS - this place is the best, everyone I meet is always helpful, professional, & efficient just what you need in a home office. If you're still reading this, as a side note, it was last Christmas season at this same UPS that one of the workers would belt out Beatles tunes while he was working & he had a great voice. I love this place.

I really only come here to return Amazon items - and for that it has been easy and positive. Or I…read morehave purchase postage online and am dropping off my box. So then it's really just handing off my items to the employee and getting a receipt. I do like that it's close by as a shipping option when needed.

Printing, scanning, faxing, shipping, pickup and more all in one location…read more If you're like me, your home printer is always out of ink when you need it because it sits unused and the ink dries up over time. When you need it the most it won't work but luckily FedEx Office Print & Ship Center has several machines which always seem to be ready for use as soon as I walked through the door. On my most recent stop in I needed to print a form, fill it out and the email a scanned copy of it to an insurance provider. I was able to do all of that from the kiosk for less than $2 which is way better than another $40 ink cartridge only to find out my printer still won't print. I've done some Amazon returns here before. They printed a label from my email and as a courtesy finished taping up the box for me during my last visit. They have a ton of business supplies, so it's great if you're in town for business and left something behind they are conveniently located near the airport and all the hotels on Wolf road.

The 2 times I've had to drop something off at 8am in the last 4 weeks, the store has not been open…read moreon time. 1 month ago I waited until 8:15am and today 8:02. It's absolutely unacceptable.

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

I am not a business. I needed to ship multiple boxes containing research books to Europe. FedEx…read moremade it easy. They filled out the paperwork, asked all the questions that could have tripped me up going through customs. There's a reason I depend on them.

Professional, well trained, handled everything with care, and were very pleasant to work with!…read more They were the best part of our move. Janet and Carl

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Juanita was so helpful and so very pleasant. She made me smile the moment I walked in. Juanita made…read morethe process a piece of cake and with a smile. Perfect experience!! Thank you.

Swung by this shop today. It's tiny. The guy who staffs it, is too pushy. When I tried to make…read moreprints, the screen went blank - the guy did not know what broke - I couldn't pay at the kiosk. This shop is very small, but has the office supplies you need! Review: 4