Line was long at 9:30 a.m. The woman in front was very busy and very nice. She went to get help in…read morethe back. Man comes out. He really reeked of marijuana. It was so strong, and not in a good way. I was nauseous for a couple of hours.

This place is terrible. It's a dump. Employees throw packages in full sight of customers…read more I wouldn't support this place if it were the only place around. AVOID AT ALL COSTS

Jeff responded quickly & choices were presented well on the website. Installation was done well…read more New mailbox looks great.

Excellent service and so easy to work with. I texted Jeff and within the week he came out to remove…read moreour old mailbox and install the new one. Friendly, punctual, and he made sure to pet our dog!

Extremely efficient, respectful and very aware of the diverse return protocols of many on line…read morevendors. The staff is considerate of overloaded customers and the disabled. The Manager is a problem solver, courteous and amicable even when circumstances would prove stressful to others.

I really only come here to return Amazon items - and for that it has been easy and positive. Or I…read morehave purchase postage online and am dropping off my box. So then it's really just handing off my items to the employee and getting a receipt. I do like that it's close by as a shipping option when needed.

I come here often for Amazon returns and the kiosk is so efficient and helpful! The staff is always…read moreefficient and happy to help as well. There are loads of packagings offered for customers as well. Parking is easy and it is always a quick in and out situation here.

I took a box into this UPS Store to ship today. It was an authorized return from Amazon. He scanned…read morethe info from my phone and then proceeded to cut the box open. When I asked him why he was doing that, he mumbled something I couldn't understand then asked if that was all that was in the box (3 boxes of urinary incontinence pads) and I said yes. I was slightly embarrassed because of what they were. He handed the receipt to me and taped the box back up and put the shipping label on it. This is actually the 2nd time he's opened a box I was shipping with an authorized return to Amazon. I'm 73 yrs old and this is very frustrating, confusing, and today, a little upsetting. This store has been my go to place for shipping for years. It is convenient for me and until recently, great customer service. If this is standard procedure now for this store, I will have to find another way of shipping.

Came here for an Amazon return and the process was quick and efficient. Parking lot stinks but…read morethat's my only complaint!

As for most, confidential paper garbage piles up. Papers such as old checks, bank statements,…read moreexpired credit cards or drivers licenses, etc. For those who have experienced identity theft, it can be tricky to throw these away without risk. Glad to find out UPS offers this service. You pay by the weight. Had a shopping bag full of old checkbooks, papers, statements, credit cards and such. Total came to about 12 bucks. You put the items into the container yourself (no "middleman" to be concerned with in the security chain.) The container is locked- staff don't have access- the bin is provided by a document destruction business that comes daily to pick it up and provide a new empty. This is same system used by hospitals, banks, law offices. Super convenient!

Went in to drop off a prepaid FedEx package. The employee was as friendly as a porcupine. He didn't…read morecome over to assist me but did yell at me for how I was preparing my package. Next time I'll wait another hour until a different FedEx office is open. Praying my package will get to its destination. I don't trust this guy.

do not use for anytime mailbox!! i opened an account and never once received a single piece of…read moremail, despite clients sending me checks and other items. when anytime mailbox corporate contacted them they never responded after over 3 weeks. total fraud.

This place is a total rip off. My daughter went in to send me an overnight envelope to me in…read moreCharleston, SC and was told it would cost $139. She went to the post office and was charged $32. It will be here tomorrow by 5pm. 2 weeks ago my wife sent me a small box that weight 6lbs. She was charged $261. I called UPS and they quoted me $80.

This shipper should be SHUT DOWN!!! Bad attitudes and…read moremanners. Justin is the worst. What a crybaby. And although he sounds like he has some intelligence, that is immediately removed by his on going tiraids and disrespect for you the customer. BUT, once I talked to the owner I was then assured that the whole place is a joke. If any place should go out of business... it's thus place. DO YOUR SHIPPING ELSEWHERE...... JUSTIN.....GROW UP..

We were greeted with a warm welcome as we entered the store. The gentleman at the desk gave us…read moregreat service and answered our questions. Love the convenience of the Malta location!

Used to be younger men working. Very polite. Now an older female worker who is rude. No hello…read more No smile. No acknowledgment if you say thank you. Even the girl working with her looked terrified. It's not once. It's every time you go there. She will piddle around to make you wait longer also. Too bad. Location is a great spot. But I guess the Clifton park location will be worth the trip.

They handled my shipping order with care and confidence. I was shipping a painting to California,…read moreand felt very confident that it would get there safely.

Read your receipt carefully. I asked for a crucial delivery to be sent overnight. I was assured…read moreby the clerk that it would arrive by the end of the next day - guarenteed delivery. I repeated this to my wife when I left the store and entered my car. When it didn't arrive as promised, I checked my receipt and it had been sent 2nd day air. I called the store and they said the clerk denied saying this me, said I wanted a less expensive shipping method and they supported her. I didn't want a refund. I would have paid any price to get it there on time. I expected honesty. Save yourself potential disappointment if a shipment is critical and check your receipt. I felt like a fool and the recipient endured unnecessary hardship. Williamstown, MA - Note that others had this same problem in other reviews.

Unfortunately we were dealing with an end of life issue and a mistake was made with the estate…read moreplanning. I reached out to Mary late on a Friday her response was within minutes. We problem solved the issues. And set up a time super early the next day. She was prompt on, time and professional. A little pricey. But for her coming to us. Her prompt services and kindness. Well worth the money. Would recommend. Mary if you're reading this thank you. Sincerely.

5/5 - Great communication and very professional! Notarized a document for me on a Sunday. Thanks!read more