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Albany Menands Self Storage

3.5 (6 reviews)
Closed 9:30 am - 6:00 pm
Updated 1 month ago

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Response time

5 hours

Response rate

100%

Services - Albany Menands Self Storage

Self storage

Vehicle storage

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4 months ago

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Storage P.

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7 months ago

Amazing experience and quick check-in. The landlord was extremely nice and helped us get our unit very fast. Best place in Albany to rent.

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Storage P.

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7 months ago

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11 months ago

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8 years ago

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8 years ago

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Lamanna Moving & Storage - Wrapped dresser drawers, took beds apart, took legs off tables, etc.

Lamanna Moving & Storage

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Hire them. Of all the things to spend money on when you're moving, a seasoned professional moving…read morecompany is the top. We personally feel that Lamanna was worth even more than we paid (Important to note that we've moved twice from NYC in the past 5 years, and city prices are very different.) I really thought I'd written this review already, but you know how crazy it can be when you move. I've got specifics about the guys on the crew, but I don't have the notes right now and can't remember, it's just too hectic still. Just know that Lamanna was prompt, careful, friendly, and super helpful. They are *serious* about being a good crew, and we were lucky to be able to book them. Steve was even good enough to help keep me from having a meltdown about a month before our move! I hope to update this later after we've actually settled in better, but honestly, things just keep piling up and I don't know when I'll get to it.

Would use again and recommend for moving services! This…read morecompany had a full schedule when we first called, we wanted to put something on the calendar to move from our apartment to new home. The company worked with us to find a time that worked for everyone despite not having much availability. Our two-bedroom apartment was packed up quickly and efficiently with a 4-man crew. They wrapped all delicate items in moving blankets and packed everything with care in their enclosed truck; making only one trip from the apartment to the house. Charging by the hour I assumed they would take their time, but they were there to move us as quickly as possible. In our new home, all employees paid special attention to not tracking mud each time they came inside, something I was especially wow'd with. For my moving needs in the future, this is the only company I plan use.

U-Haul Moving & Storage of Menands

U-Haul Moving & Storage of Menands

(2 reviews)

I am a travel ICU RN. I put all of my things that I take on my contracts in my storage unit,…read moreincluding furniture, because it's usually cheaper to get an unfurnished place than furnished. I carefully wrapped my couch in the uHaul green furniture wrap and plastic couch cover (which is a joke by the way, it's just a cheap plastic tarp). On the day I was moving my stuff out for a covid contract, I was greeted by a terrible stench of mouse urine and feces from my storage unit. There was dried mouse urine over my coffee table and dinning table and mouse droppings all over the unit. The mice ripped through my wrap and clearly made a home out of my couch!! I made a claim through the insurance, and they only gave me $520! I just bought the couch in April and by October it was destroyed. They only cover the cost of the item (not delivery fees), depreciated my couch by 10%, and took off $100 as the deductible. I invested over $1,200 into the mouse infested unit and couch and got less than half to cover the damage. Plus the insurance company is full of extremely rude people. Jeffery is just a terrible person. I was crying on the phone (because I really can't afford to get new a couch at this point, I'm starting a new covid ICU job and just moved my entire life hours away) and he sounded so exasperated with me. I understand that he has a crappy, dead-end job, but you'd think he'd still have a little bit of a heart. Nope, he's just awful. I spoke with his manager Christa who had an attitude at hello. Again, I understand that she is probably miserable because of her horrible job, but she is a customer service agent and a leader. The management clearly promotes this very abusive and rude toward customers. Safe Storage is cheaper and climate controlled (things I wish I knew before). Not once did they run into a mouse infestation on Storage Wars! Be careful!

The incompetence is on a new level. This must have been their first time ever renting a trailer I…read moreswear. Never again. Prices are great but these people are the slowest. Don't come here.

Two Men And A Truck

Two Men And A Truck

(4 reviews)

I started my estimate online on the 12th in the evening. I received an email on the 13th that they…read morewould be emailing me a quote. I did not leave a phone number because I did not want to be harassed. I had an option of either email and or phone number. I ended up receiving a phone call on the 13th along with the email but I was at work and could not answer. I have no idea how they got my phone number, but that's besides the point. I returned the phone call on the 13th and was sent to voicemail saying all the representatives were busy or they are closed. They were not closed, it was about 2:15 PM. I never received another phone call or an email from them. It is now the 15th and I called again. I was sent to voicemail again saying they were with somebody closed. It is 3:00PM. I told them they can remove me from their list, I no longer want an estimate from them. If they can't even provide an estimate in a timely fashion, how the heck are they going to show up on time to move me? No thank you.

DO NOT HIRE THESE MOVERS!!! Just to start with, they broke, or rather, smashed my full length…read moremirror and broke my 4k monitor. The movers also had to call a manager in to help them finish the move because one of the movers was so out of shape he could barely get up the stairs. I paid the overpriced amount and entered a tip. The next day I received a call saying I hadn't paid. I explained to them I had paid to which the woman who was the rep told me they would look into it and get back to me. No one ever called, but instead they just went ahead and charged me the full amount, again! When I called, they explained that they hadn't seen my payment because they weren't aware of it because I had included a tip and that didn't match the charge. WHAT!!?? When I inquired about reimbursement for my broken items, they said they would get back to me, but I still have yet to hear from them. Do yourself a favor and do not use this company for your move.

Albany Menands Self Storage - selfstorage - Updated May 2026

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