This place is always so busy and always has a line. Had 3 people working. It's kind of depends who…read moreyou get. some are slower than others. One lady was running through the line quickly which I can appreciate. They're all very nice and helpful. Expect a wait when you come

I recently moved, and wanted to keep my new address private to the extent possible…read more Prior to officially updating my address with the United States Postal Service, I checked their policy on their website regarding the sharing of address information. From the USPS site: 'We do not sell customer or mailing lists to outside parties, including marketers. We protect your information under the Privacy Act. We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a USPS auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent.' I came to find out too late that these assurances are completely false and misleading. Immediately after my change of address was processed, I started getting flooded with various solicitation mailers at my new address. I then found out through further research that when you change your address with USPS, they sell your new address to literally hundreds of entities. Please read the July 2013 Forbes article titled 'How The Post Office Sells Your Address Update To Anyone Who Pays (And The Little-Known Loophole To Opt Out)' for a more complete picture of the disturbing reality of the situation. From the referenced article: 'The Postal Service set up its current National Change of Address program, sometimes abbreviated as NCOA, in 1986. Until 2002, the USPS licensed to just 22 companies. After complaints about privacy violations, they reformatted the data to assure only those with the former address could obtain the new information, according to spokesman Roy Betts. That change allowed the postal service to distribute the address changes more widely. Today they license to about 500 companies.' 'USPS justifies the program on the grounds that they don't 'sell' the list but license its use. That is a subterfuge. Supposedly, you only get a new address if you have the old address already. Because data brokers have every household in America in their files, the information goes from NCOA to the data brokers, who flag every change and resell lists of new movers to anyone.' Disgraceful. This is a federal agency funded by citizens' tax dollars, and this is the amount of reverence they treat our most sacred personal information with. Whenever I move in the future, I will never again submit a change of address to USPS. The better course of action is to update your address only with essential organizations you personally do business with, and use a PO Box for a mailing address wherever possible. Live and learn, but we shouldn't have to utilize such work-arounds to gain a basic modicum of privacy. And for the record, I am well aware there is virtually no data privacy anymore, but the government should certainly not be perpetuating the problem - and getting paid for it. There are people, including domestic violence survivors, for whom the consequences can be absolutely dire if their residential information is not kept private. I looked into this further as well, and supposedly there is a program through the state you can apply to in order to keep your address private, but even if you're 'approved', there are no teeth in the rules, and private businesses are not required to honor the request. This must change. Please contact the USPS and your congresspersons directly to voice your concerns about this. privacy@usps.com Or: PRIVACY OFFICE US POSTAL SERVICE 475 L'ENFANT PLZ SW RM 9431 WASHINGTON DC 20260-1101

The address is deceiving. If starting on park ave there is a coffee shop with the same address…read more Cross park ave and Find the alley leading to a parking lot next to the pizza and shoe store. Follow the alley almost all the way to the next street. It's past the Japanese restaurant on your right. Once found my service was quick. I had a package to send back and got a tracking receipt.

Just be forewarned that if you come here, you're not allowed to take pictures of your packages…read more I've sworn off going to this post office for years (see my two previous reviews!), but today I was in a pinch, and really needed to get to the post office quick--and this was the closest one. But, I also needed to take a picture of my package (uh oh!) and would you believe that the postal worker here said "no, you are not allowed to do that." She said I could take a picture before putting postage on it, but not after. I swear man. A quick Google search will show that nowhere in the USPS policies does it say that you are not allowed to take a photo of your package after you have put postage on it--in fact, in the in the year of our LORD 2026, where e commerce is a fairly booming practice for... hmm I don't know, literally everyone, it is a fairly standard practice for seller to snap a photo for their buyers, to show that their items have shipped. But hey, what do I know? Fuck me right? I swear this post office just likes to ruin peoples day, and I am not being hyperbolic.

Place is packed right now Line is super long only one…read moreworker working she's super rude Yay Last time I came here she messed up my packages and sent them to the same address so I guess I'm gonna go somewhere else These people don't care because they cannot get fired anyway

There are thieves working here. I'm a small business owner who would ever use this pot office,…read moreliving in Fremont, the packages go to the distribution center on 7th street. I ordered fragrance oils from a business in another state. Unfortunately, I came through Oakland Distribution Center. I received an empty box with a sticker that said 94615, which is the zip code for this particular post office. I contacted the shipper. They have strict packing guidelines and assured me that they'd never send out an empty box. This isn't the first time that something has been stolen from this post office. Avoid this place if you can!

A bag full of Birthday gifts and mail. Carried around for two weeks. My bad. Just too busy to stop…read moreby the post office. My procrastination resulted in the necessity to use overnight and priority mail. A kind postal worker, Eileen, understood my needs and provided me the options to send everything out. Left with an empty bag, letters and gifts in the mail, and a packet of "Love" stamps.

Most of the workers suck there. I went to try to find my package there and they lied and said it's…read morenot there when it should be as a slip and delivery was attempted. I went again next day to demand to talk to supervisor as the clerks are so rude and lazy. I waited for at least an hour until I see this guy named Chris and I asked if he's the supervisor and he said no and I asked him if he can help me find my package in the back and he said he will try and he did find it! Thanks to Chris. He's a great employee and worked so fast. He also found someone else's packages that was in the back too and the ladies turned her away saying the same that they couldn't find hers. The rest of the clerks there need customer service training as they are so rude/dismissive and need to not be lazy looking for packages. They should learn from Chris. 5 stars for Chris. 0 stars for those two older lady employees there. If your package is there, be persistent and talk to their manager or supervisor or Chris. The older ladies there are super lazy.

Larry was extremely rude and told me I should have gotten there earlier even though I arrived about…read morefive minutes before closing with only two small items to ship. My receipt was printed at exactly 5:00p sharp so my transaction was completed by closing time. Instead of simply helping me, Larry kept going back and forth with me about how I was inconveniencing him by arriving so close to closing. He even said he still had to walk me out and unlock the door, as if that was somehow my fault. I'm leaving this review so management is aware of how customers are being treated. Larry was super rude, and if this is his regular shift, he needs customer service training or should consider a different job.

Customer service is so bad, The guy working the front, I believe his name is Larry. He is so rude,…read morenot helpful, lazy, and most of all unwilling to do his job. If you don't like your job, leave. If you don't like your work conditions, speak up, speak to your manager the way you speak to the customers see how far that gets you. Better off going somewhere else.

It's always helpful to have more USPS locations around, and this one does the job but it's…read moredefinitely on the smaller and older side. They have the basics: a few mailing supplies and some generic greeting cards, but not much beyond that. The neighborhood is decent, but parking is tough. There's limited paid street parking, and otherwise you'll probably have to walk a bit. As expected, USPS is cheaper than the next door UPS and FedEx stores for basic mailing, but it's worth noting this location closes at 5 PM, which is standard for USPS. In contrast, UPS and FedEx next door are open until 6 PM on weekdays. Also, this location doesn't appear to offer mailboxes for rent, while FedEx next door does. Overall, a functional post office if you're in the area and don't need anything fancy but not the most convenient.

There is a lovely black woman who works here and is both helpful and efficient. But other than her,…read moreI've found the staff rude, slow, even mean. There is an Asian man who works the window literally was so awful he should be fired. Not open to improvement or do they even care. This is why UPS and Fedex do so well.

Fast, affordable, and easy notary services! No appointment needed…read more Was able to walk in and out in with my form signed. Easy street parking.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

For the most part I am very satisfied with the service I get at this store. Amazon drop offs are a…read morebreeze and easy to do. However, there was one time I had a big drop off and was told that because of how I returned everything under one return, they could not package it. That was definitely not helpful and something I think they could have helped me do. I've had notary done here and even taken passport pictures without any issues. Service is fine for the most part and I do like using this UPS store because of its convenience and location.

This response from the owner of this establishment is exactly why the store was empty when I got…read morethere. You said I showed my class. Fine. You just showed you have none. Not only is this staying up on Yelp this is going to be forwarded to UPS directly. I paid for the service despite me knowing that it was a ridiculous charge and shows why your store continues to be an empty hole-in-the-wall with a most of your reviews being 1 or 2 star complaining about you, in particular. Guess this explains why you only get a paying customer as often as you get a good review for you here on Yelp, in your own words, "once in a while." The original review and response, for context: $4 to print a prepaid label. Terrible wifi so I couldn't even email them the label using their wifi. Why would I need to email the label to you in the first place unless you're not an official UPS Store? I didn't have to pay this fee at another location and a legit store would be able to scan the label from my phone to look it up and print it without charging me. Not coming back. Get you sh-- together, "UPS." Business owner information Local Business Customer Service Jul 12, 2025 Yes, we do charge for services, once in a while we come across people like you who wants free services and use foul language if they don't get one. You just showed your class

Staff at that office are impolite, I had a shipping label print from Vinted and it shows US Post…read morePaid by easypost. I try to get receipt and they told me the receipt was $0.00 means Post Office deliver my mail for Free. It's not true, and they talk real loud at the counter, it was so embarrassing to a customer like me. Like I am a cheater, it's not fair to me. They said I had to show the payment receipt before they can took the mail that I am not able to do that. I can tell they are not professional and do not have knowledge for their job. They need more training for the nowaday system. Something even more worse, my mail had timely concern, they take it and return it to me couple days later, and tape a receipt that $0 and I had money due for the mail. If the receipt show $ amount, means I had to pay right away. The mail was prepaid, they don't know if Vinted had NO account with easypost the label would Not be generated? I feel so disappointed with the staffs there. One is the Asian lady and the other one with Spanish speaking lady. I even don't want to go to that post office again and check out their name.

1 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of nowhere?!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. No homeless here today, but I am imagining that is why they are closed during non business hours? The other two SL USPS that I went to today had homeless people. Plenty of parking since this is a hidden location... One way in and out. Well it is supposed to be... Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

Fast, efficient, and zero hassle. Came here to drop off an Amazon return and was out the door in…read moreunder a minute. They scanned the QR code, took the item, handed me a receipt, and I was done. Highly recommend this location for quick drop-offs!

Store has def turned around! Great service from the ladies who run the store - Laila, Rosemary, and…read moreNary! Thanks for the help with all our many packages.