I really wanted to like this place. I brought in 6 curtain panels (originally 98") to be hemmed to 91", and while their price was the best quote I received, it turned out to be a total waste of money.
I noticed right away once I hung the first panel that something was off -- the curtains measured **only 88"**, a full **3 inches shorter** than requested. One panel was even shorter than the others. I measured everything using a contractor-grade measuring tape and documented it with photos and video.
When I went back to show them the problem, they dismissed my concerns and insisted on using **their own 30" measuring stick**, which clearly didn't match my measurements. Even then, one panel measured 90.5" -- still not the 91" I had paid for -- and yet **they refused to offer a refund or any real solution**.
To make matters worse, I later looked them up on Yelp and realized **this exact issue has happened to others** -- inaccurate alterations, flawed measuring, and zero accountability. I really wish I had read those reviews before trusting them with such an expensive project.
They were friendly at first, but when it came to making things right, they did absolutely nothing. I had to buy new curtains and was left with six panels I can't use.
**My advice: If you need anything precise done, avoid this place.** Bring your own measuring tape if you go at all -- or better yet, take your business somewhere with more professionalism and consistency. read more