Extremely courteous and professional company. And the drivers (if needed) and very nice and accommodating. Highly recommend.

Three stars because I've been generally happy with their service the two times I went there before - although one time it took awhile (about two weeks) to receive my clothes the 2nd time. They're pricey but about the same as other dry cleaners in Miami. Today, January 15, 2019, I went by the midtown location listed on Yelp to walk in with my clothes for a drop-off. The door was locked and there was a sign up saying " For rent ". Looks like they moved.... read more

Honestly, I have no idea how this place has solid 5-star reviews. The only thing I can think is that they must have had every friend write one. Based on the reviews, I decided to take a chance and I am seriously regretting it. It started off well; the woman who answered the phone was really nice and helpful and offered to send someone to pick up my clothing. That, unfortunately, was the only good thing that happened. I sent a bunch of bedding to be laundered, a shirt to be cleaned and a dress that needed a zipper repair. I was told that the laundry would come back the next day, and the dry cleaning + repair within 2 days. After that, black hole. No confirming email that listed what I'd sent, and no follow up about returning my stuff. I called the next day about my bedding (had originally been told it would be delivered at 4pm); the guy who answered the phone told me that it would be delivered by 5pm. When I called 30 minutes past that time, he was like 'oh the driver might not get there-- is it ok if he comes later or tomorrow morning?' It was my BEDDING, so not OK not to meet your promised delivery time. So they deliver it late and it is STILL STAINED. Awful. So I call back, and they ask to have a re-do. So the guy comes to pick it back up the next day. No word at all on the other items I sent, despite the fact they'd been promised with a 2-day turnaround. Today, after it's been over a week since I sent my clothing over with no update, I have my husband call to find out what's going on. After pushing them, they finally agree to deliver my stuff back. My dress comes back with the zipper STILL BROKEN, and my shirt comes back in TWO PIECES (the under-tank was ripped away from the main shirt.) Worst of all is that I was charged for this junky service, and now I have to take everything to my regular alterations place and pay again to get it fixed. I cannot recommend this place AT ALL. UPDATE: I'm the OP husband. The problem was solved in a timely and professional way. I will definitely go back and have my clothes dry cleaned by them. Thanks for your help. read more

I'm picky about my clothes as well as customer service. I was pleasantly shocked at the fact that this fairly new dry cleaner opened up by my house and met all my criteria. They take good care of my clothes, they come back soft and not hard, they are timely and nice people. I would definitely recommend them. I don't regret giving them a chance. At first i went their due to their competitive price, i will come back thanks to their excellent service read more

I do not typically take the time to write reviews but in this case I definitely think it is warranted. This is the 4th or 5th time the I have had issues with Smart Cleaning (also known as Iron & Steam) and find it very difficult to understand their excellent rating. Each time that I've dealt with them lately, the customer service has been simply awful. 2 weeks ago I returned from the west coast and needed a 3 day turnaround. I was hung up on with no reply. When I called back, went to voicemail and their box is full. This week when I was supposed to get my clothes delivered on Wednesday right before a trip... nothing shows. Then I call first thing in the morning Thursday and they say it will be there by 11am. Once again, they will say anything to get you off the phone but have no idea where your items are. The story constantly changes and there is no level of professionalism. I called back at 4:30pm and they continue to promise it's on the way. There is no accountability for anything. I'm preparing for an international trip tomorrow and this is the last thing I need to spend time on. It is now past 7pm and I've heard nothing from smart cleaning (or Iron and steam) despite me asking 3 times today to get a call or text upon delivery. I went to the front desk and they had just delivered it and put it under the wrong unit number! So I never would have known if I hadn't had to track this whole thing. The receipts say 5pm delivery so the woman on the phone in the morning knew it wasn't going to be delivered by 11am. On top of that, they tried to get a stain out of T-shirt, said they couldn't help and still charged me $8 to dry clean the shirt! Also, many times when I have received my order they have up-charged to the highest level price for shirts that just need basic laundering. I asked for them to call and get my approval and they never do. I ran into a neighbor at Biscayne beach and they have the same issues. All of those things add up to a lot of stress and wasted time for something that should make life easier and is very expensive. I'll be trying out one of their competitors and would love any recommendations!! read more

You won't find a similar 5 stars service in town! They pick up and they deliver and they always on time with the date they promised. Prices are very reasonable and cleaning qualiy is premium! SMART cleaning keep going, you are the best for us! read more

Didn't even get my clothes back yet, but the friendliness of the woman answering the phone (and working the counter when I arrived) is what got me to try this place when there are so many dry cleaners in Miami and the Beach. Friendliness goes a long way! I'll Update after using their service a time or two. read more

Giving this establishment 5 stars because I am beyond pleased with the excellent experience I had! It is difficult to find a laundry service that you can trust with your belongings while also getting it done within a timely manner. Being new to Miami, I definitely expected to try a few different wash & fold services before choosing the one I would commit to for the long term, but I absolutely will ONLY be using this company. They're fast, efficient, hassle free, friendly and decently priced. They picked up my laundry for free and also dropped it off a day early on a holiday weekend!!! This company clearly cares deeply about their customers' needs and satisfaction. I am VERY pleased with this company and will definitely be using it again in the near future. I highly suggest giving them a try!!! read more

Highly recommend!!! They are very professional and have the clothes ready on time as promised! I will be definitely coming back!

I took my shirts here after going to one of the big chain cleaners for years on the beach. I love the fact that I am notified by text when my clothes are ready and the option for pickup/ delivery to my building at no extra charge! Thank you for all your great service! read more

Short SoBe vacation before a cruise and had a dry cleaning emergency. Day after thanksgiving and no one else could do same day... but Smart cleaning to the rescue! They Picked up the jacket at the hotel before lunch and delivered it perfectly clean by 5. Communication was outstanding and we were able to enjoy our vacation day and not worry. Affordable, fast and highly professional! We were so impressed. read more

Nothing better than having your clothes professionally cleaned without having to exert too much effort. Not only is SMART Cleaning professional with a courteous staff, but they are also affordable and efficient. Their pick up and delivery services are extremely convenient, making it less of a burden on my endless to do list. read more

Never going to another dry cleaner again! Seriously Smart Cleaning is life changing. I sent them photos of the items that needed to be cleaned and they were able to give me a quote within a few hours. I love that they pick up your clothes and text you when they're going to be dropped off, but more importantly, my clothes look amazing. They were able to get out these black stains on the bottom of a yellow dress I recently wore to a wedding, also makeup stains that I got all over the shoulders of my husband's natural linen suit. I thought those stains would never come out! Will definitely recommend to everyone. read more

Smart Cleaning is definitely the way to go - been using them for quite some time now ... their daily pickup and fast turnaround makes everything much more easier and convenient. I'd recommend this company to a friend read more

Best dry cleaning service in south beach! Quick, friendly service plus free pickup and delivery! Highly recommend :)

SMART Cleaning continues to impress me more and more each time I use them. I've never seen or heard of another dry cleaner who offers the ease in ordering and picking up of my laundry. They're always on time, I never have to worry once I schedule my pickup, and like clockwork, I always get my items back in the timely fashion expected. The quality of their work is second to none! I hope they're around for a long time, because I can't imagine ever using anyone else! read more

Best place for laundry hands down, service is outstanding. The owners are detail oriented, helpful and very nice. Just try it

It's been difficult to find services to replace what I had in NY. I'm so glad I found Smart Cleaning. Free pick up and delivery, no hassles (I tried another service that made it more difficult than it should've been b/c I was in a non-doorman building). They are fast, professional (the receptionist who I dropped off favorite $2000 suit with) & the driver (who delivered back my suit in time for a holiday party) and do a fantastic job cleaning! My hunt for dry cleaning is over. read more

Incredibly convenient as they are always on time and responsive and do a great job cleaning my clothes. Would highly recommend to anyone!

It is incredibly difficult to find reliable and professional laundry and dry cleaning services in Miami. SMART Cleaning has impressed me at all levels. My laundry and dry cleaning come back perfectly clean and taken care of. The service is punctual, extremely nice, and professional. I have overall had an excellent experience with this service provider and would highly recommend them to anyone looking for a dry cleaners in Miami. read more

Excellent service, very professional and reliable. Extremely happy with the quality of the laundry and dry cleaning services.

These guys are awesome! They are so responsive to calls about pic ups and deliveries, courteous and the cleaning is top notch. Services in South Beach can be hit or miss and these guys are really doing something right! read more

Such a lovely team. Super kind, knowledgable. Finally a great dry cleaning in Sobe!

Great dry cleaner, I always receive friendly and professional service when I visit and the staff remembers me by name. The facility is neat and organized and they return my clothes perfectly clean every time. Highly recommend this dry cleaner for anyone in the area. read more