Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Great people, priced well, and quick to respond, they made this process super easy and painless -…read morevery appreciated!

The N & D Security team (Sally, Perry, Darren, John, and David) is incredible. From my first phone…read morecall with Sally and Perry to the installation with Darren, John, and David, the experience could not have been more seamless. Initial Communication: Before settling on N & D for my home security system, I did tons of research, including research into all the big home security companies. Unlike other companies, N & D Security does not lock you into a long-term contract, nor did they try to upsell me on products and services that were beyond the scope of my needs. Rather, Perry readily identified what would likely make sense for my home, asked incisive and poignant questions about my home security needs, and carefully listened to and thoughtfully answered all my questions. He then diligently followed up with a recommended package for my home. Perry's attention to detail, follow-up communications, and responsiveness was impeccable. And I was all the more impressed given the fact that N & D is a small team that essentially operates as a family-owned business. Installation: The installation could not have been more seamless. John, Darren, and David arrived promptly. They installed the security system and had me up and running in little to no time. I was thoroughly impressed by the service--the N & D team went above and beyond anything I could have expected. For example, in addition to setting up my home security system, Darren helped set up our doorbell camera and even attempted to help install smart locks throughout my home. Upon the immediate completion of the installation, John carefully explained how the system operates, patiently answered all my questions, and even gave me his personal number in the event I had any additional questions. After Installation: After completing the installation, Perry checked in again to ensure that all our needs were handled and that our system was up and running. In addition, the N & D team was incredibly diligent in completing additional follow up work I had requested. In sum, if you are looking for a top-notch home security system, N & D is a no brainer. They are a pleasure to work with and I can genuinely say that choosing them for our home security needs was one of the easiest decisions I've made.

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

It has been 6 years since I posted a review, and my recommendation stands that Ultra Guard Security…read moreis the best resource for the full range of home security. We have been their client for 12 years and leave them only because we are moving into a condo that has centralized, in-house security. A note we are leaving our home buyers: "Call Ultra Guard to evaluate your security needs and reconnect based upon their advice. Don't go with anyone else!"

UGSS has been supporting our home since we built it 10 years ago. Design, installation and years…read moreof support have been outstanding. They are both experts and very responsive. Would highly recommend to anyone!

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

When I moved into my place, I needed home security. It already had their system installed. I…read moreneeded the services to be activated and upgraded. First tech came seem decent not the sharpest tool in the shed and made a mess in my house. Apparently he didn't do a good job. A week later, I get a lovely visit from Moco police and fire. I had a faulty window sensor that triggered the alarms. Another time, when I set my alarm. The alarm was triggered when I was sleeping. Customer service is a joke. Their time commitment is worse then Comcast. After 3 faulty alarm issues I was DONE!!! 2 stars basically because their monitors are good and the medical alert necklaces too. Avoid this company. Products are good but the service is awful.

Worst Customer Service ever! I set up an appointment with ADT to come out to my house to submit a…read moreprice to upgrade my existing exterior security cameras and adding additional cameras. They missed the appointment and never showed up. When I called the main number of ADT, after waiting on hold for 10 minutes, I was shuttled around to 4 different departments - each one said it wasnt their part of the business. When I finally got to the installationand scheduling department, they wouldnt give me the local office's phone number. They said they texted the technician, but no one ever followed up with me by phone or email. i have been a customer of ADT for 30 years. Maybe not much longer! Based on the other one star ratings i see, it appears that this is their norm. They promise and do not deliver.

Had an awesome experience with its electrical recently. They completed the installation of an EV…read morecharger and routing Ethernet wires into the home. They completed the job flawlessly and were incredibly customer focused in our discussions to find the optimal locations for everything. I explained my setup for internet and my technician, Lucas, went the extra mile in Ethernet drop placement with consideration to make things easier for me longer term. Repairs to walls were done really well. Throughout installation, Lucas kept me informed and discussed trade offs throughout the whole process. They also explained long term tips and opinion for future work without the need upsell - they get you what you need. Definitely sold on their service! Services rendered: EV charging, WiFi access point Ethernet drop (ceiling through attic), and in wall Ethernet point drop.

I've used this company twice and will hire again. They've installed roughly 18 recessed lights and…read moreupdated all outlets by water sources. Responsive. Neat. Great work. They did a great job repairing drywall. I wish they painted ceiling after BUT they tell you in advance they don't.. They let you know exactly what's going to happen, step-by-step.