Professional staff assessed the project in advance. Estimate was accurate and quality of work was superb.

Imagine a business where you walk in and all the products on the shelves have no price. You ask the cashier how much something costs and they say you have to pay $5 to know the price. Would you shop at that store? No, of course not. Well this company does exactly that. They refuse to give you a cost estimate, no matter how basic the job or how detailed you describe the problem, until you pay them $70 to come out to your house. Dear Yelpers, please please do NOT normalize this greedy practice by giving this company or any company that does this your business. They'll say it's a standard industry practice. It is not. There are many honest services out there that offer free cost estimates and don't try to manipulate you to buy their products. They'll also say the fee is to compensate for the time that the technicians spend coming out, but that's just being dishonest. That $70 sure as hell ain't going to the worker. If they're being dishonest before you even hire them, think about what else they'd be dishonest about. Please stay away. I don't want to live in a world where I have to pay money to know how much something costs. read more

I requested two projects from Castro at a great value, and let me tell you, I'm positive I was a big nuisance in the mix of it all. My goal was to get a tankless water heater. Problem? My unit could only handle 200 AMPs. But that's not all! During ongoing renovations, I found out the wrong disconnect wire was connected to my meter and could only support 150 AMPs instead. Long story short, I requested 400 AMPs (so I wouldn't have to cut into my angry neighbor's condo ever again), and the Castro team fed a new line to the meter. After the plumbers installed the water heater, I requested the final service from Castro to power the heater. Everything is working great, and I'm so happy to have worked with this team to the very end! read more

Castro Electrical Services - New breaker panels - Electricians Near Me - Rockville, Maryland

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We've used Castro Electric a couple of times now, they installed a new chandelier in my house, & fixed some electrical stuff in a rental unit we own so we'd pass the town's Rental Housing office inspection, which then also included Castro scheduling and meeting the county inspector for an upgrade to the outlet the fridge is plugged into, which had been incorrectly installed. Really appreciate their attention to detail. Very nice people, easy to schedule, reliable, fair pricing. Five stars! read more

Top notch service. I requested for a non-urgent issue in our home Friday PM and issued was resolved by Monday AM. Jorge was our tech and he was extremely knowledgeable, friendly, and willing to help. Received text notification when appointment was made, and Jorge called me 30 minutes before to let me know he was on his way. Working with Castro Electrical was extremely easy. Any issue we have in the future they will be our first call. read more

After they came, told me they need $727 to do a simple outlet addition, though they led me to believe it would be cheaper when I scheduled. Seems a lot of people have this issue, maybe since the company was sold. They were good for some simple lighting things when they came a few months ago, but I guess things changed. "Ali and Shazeen run Castro Electrical Services with a simple philosophy: treat customers like family and employees like partners." That's not true - your family wouldn't estimate one price as a low end and then charge 3X that amount, when there are no special factors in the job. They say they don't do estimates on the phone, but since they add tons of outlets, they looked at some data and said the job is $250 at the low end, but other factors could increase the price. To really know, they'd have to come and see. I figured they were nice enough before, so they wouldn't charge something crazy, because they wouldn't want to lose a customer AND get turned down. Well, they came out and said there was nothing special about the task, and concluded it would be $727. So I just paid their $69 dispatch fee and said no thanks. They should just refuse to provide any numbers on the phone, and then I wouldn't use them, and it would save me a lot of time. Other places with good reviews are quoting about half the price online. That's also what various online price estimators say. It's not that hard to quote online or over the phone. They look at some pictures, ask what the existing outlets and circuits are like, and use their past experience. read more

Darwin L. from Castro Electrical Services came to check on on an outlet that was giving us trouble. He was great! Gave us a few options without being pushy; worked quickly; double checked a few other outlets to make sure they didn't have the same issue; and then gave me a free quote on another job I was considering. Will contact them again and request Darwin when I need some electrical help! read more

Jorge and the team from Castro Electrical were fantastic - responsive, punctual, and efficient. They took great care to assess the project, advise me of possible outcomes, and then execute the project. read more

After a months-long saga with a group buy that never materialized for me due to shifting timelines, Castro took care of replacing my electrical panel in less than two weeks. They were very communicative, accommodating, and professional. From the time I requested a price quote to the time Castro's staff returned my key to the front desk after patching and painting the wall, the service was top notch. Yes, the cost was more expensive than it would have been had the group buy panned out, but given the headaches that arose as a result of the group buy process, I am so grateful to Castro for picking up and running with my job in such a quick and professional manner. I HIGHLY RECOMMEND Castro for any of your electrical needs. They definitely are on my speed dial for any electrical work that I might need done in the future. read more

Laughably expensive estimates. Avoid spending $69 to learn how unaffordable Castro is. At the close of the initial meeting, the hard sell tactics started. The electrician who provided the quote actually called me after and offered to do the work cheaper. I declined because there are other licensed, bonded, and insured master electricians who work for fair, reasonable prices. read more

Technician did a great job installing my EV charger in my garage. Reviewed teh installation options and explained why we might want it installed one place vs. another. Great customer service and first rate service! read more

I needed a light switch repaired. My tech was Jorge. He was professional, friendly and efficient. He repaired the fixture quickly! Castro's communication was excellent! Timely and detailed. I will use them again. read more

Jorge was excellent - punctual, communicative, and did great work. He and his team took care to assess and then ran cabling for my charger. read more

On time and did the job well. Even had text link showing how far away the driver was. Diagnosed the problem easily and explained my options clearly and concisely. read more

We've used Castro multiple times, and I keep forgetting to write a review! Always 5 star service!!! The previous owners of our home did some really weird wiring, and Castro came in to install new fans for us, and fix some weird wiring. There were 3 guys here installing fans for us (I wish I remembered their names!!!), and all of them were fantastic! Another time, we needed outdoor lights installed. Shawn was our guy and he was super professional, punctual, and kind. Pricing was always fair! We will always use Castro for our electricity needs! read more

Shevante installed a dimmable lighting fixture in our hall and repaired/reconnected the bathroom lighting and fan switches, which were improperly remodeled. This involved trips back and forth to our small attic full of new blown insulation. Shevante kept us informed throughout the job and left our home clean and safer. Recommended! read more

Can't speak to the quality of their workmanship but had a very disappointing experience trying to get an estimate. The technician, Jorge showed up late but what was most disturbing to me was that he asked me to sign a contract on his notepad and when I told him that I'm not ready to sign anything, he insisted for me to sign in order to get an estimate. I told him that I never sign anything without reading the fine prints at which point he got upset and just left. I tried calling the office but they never answer their phone. To date I have not received an estimate either. Not right to waste potential client's time. read more

Charges were high to find an error. Outlet prices high. Shawn Gugas was excellent professional fast knowledgeable quiet and gave excellent customer service. Cleaned up after. Quality was top-notch. read more

They are very responsive, and provide good value for money. Helped with our sockets not working.

Successfully used Castro in the past to complete some bandwidth and voltage upgrades at my company's lab but was rudely surprised by a recent EV charger quote that was 2.5x more than what any licensed competitor was quoting. Upon calling to complain was told that prior owner, Paul, had sold the business and was less involved. The markup seemed downright devious and fraudulent with no good explanation, and I will be avoiding using them ever again ... read more

Great service. Communication was excellent from start to finish. Took the time needed to do the work correctly and cost was fairly reasonable. read more

Quick response, up front pricing, great communication, kind, respectful, and helpful.

I needed some electrical work done at home, and had found out some time ago that Pipeworks, the plumbing company in Gaithersburg, had partnered with Castro Electrical. They promptly hooked me up with an appointment. Zane Hedrick, the technician, showed up on time and made efficient diagnosis of the problem. Everything went smoothly, and I will certainly use them again for any electrical needs I might have at home. read more

We ordered a new treadmill and we immediately overloaded a circuit in our basement. I messaged Castro Electrical Services and they came out the next day to take a look. Rudy opened up the panel and showed me what the issue was (too many wires into a single circuit) and broke down the pricing to fix it, which was really reasonable. He explained that the fix was straightforward and that it would solve the problem - it did! We haven't had any issues since and we'll be hiring them for an upcoming project! read more

William Martinez provided great service and took the extra mile to solve a problem with some speaker installation in my ceiling. I was able to quick response when scheduling an appointment. I will use again. read more

We used Castro for an outlet change due to a voltage difference in an appliance. They were very quick to respond and made an appointment for a few days later. The electrician arrived on time and completely the work without delay. They were fairly priced. I would recommend Castro if your looking for professional and reliable service. read more

Castro Electrical Services - A business card for Castro Electrical Services displays a logo with a coiled wire and electrical wires, along with contact information and licensing details. - Electricians Near Me - Rockville, Maryland

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I have now used Castro a couple times and have had consistently positive experiences. Most recently, Zane and William came to install some outdoor lighting and one indoor light. To begin, they informed me that the (very reasonable) quote I had been given was actually too high, and that they were going to charge me 20% less. Can't complain about that! They did a great job and displayed a ton of patience when running into unforeseen problems with our old house that turned a simple job into something more complex and frustrating. read more

I have to say that my experience with Castro Electrical Services was disappointing and not the outcome I was expecting. I was told there would be a $69.00 fee to have the technician come out and assess the problem. If I had the work done, the $69 fee would be removed. However, within moments from the technician arriving, that fee turned to $255 if I wanted the problem diagnosed, and they make you sign for it. In hindsight, I should have called the office or asked him to leave. After less than an hour I was provided with a $937 estimate to re-wire a line that the technician never saw. He did not go up in the attic, but just assumed that was the case. Then I found out the diagnostic fee would not be credited if I had the work done by them. I am writing this review to alert consumers of my experience. Castro Electrical Services has sent me several emails and texts to give them a review. So here is my feedback. I will be going with a different company to rewire my outside lights. read more

Junior Ferreira came by this morning to give me an estimate. He was on time and explained perfectly What needed to be done in a way that I could understand. He is a very impressive guy, and I will likely do business with him. His estimate was very clear and understandable. read more

Highly recommend Castro Electrical Services. I was able to call and schedule an appointment right away. Shawn, the electrician came to look our outlets and was able to track down and fix the issues quickly. He was knowledgeable, professional and answered all our questions. The service was fairly priced as well. Overall, had a really great experience and will be using them in the future for our future electrical needs read more

Paul and his team made the first electrical project in our Baltimore home super smooth and easy. They completed a second floor wiring with a new recessed lights, ceiling fan and outlet/switches. He was able to obtain a permit within a day and get it inspected in a few days, a process that we were dreading which flew by. It was literally the best experience to come home from work and finding everything done. Once everything was done, our home felt like a brand new modern updated house. Lights really make that much of a difference! Would recommend Paul and his company to anyone I know as they were professional, affordable, and efficient. read more

Castro Electrical Services - A kitchen and dining space with wooden cabinets, a black refrigerator, and balloons, indicating a celebration or special occasion. - Electricians Near Me - Rockville, Maryland

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1st time called Castro for my home electric problem and got quick scheduled. The technician Shaw came to fix all our problems which we had in past three months. He even made a good suggestion based on the concern of the usage of two different outlets and replaced old ones. They charge reasonable price for the service. read more

Wow! Andrew and Daniel did a fantastic job! They added outlets to my kitchen, installed an outdoor outlet, installed under cupboard lighting and an exhaust fan in the bathroom. They were clean, punctual and accurate! Highly recommend!!! read more

For lots of reasons I appreciated Castro Electrical Services, but one thing I found unique is that they could provide an hourly rate (which I thought was perfectly reasonable!) for my distinct request: to help me install some fixtures I had purchased already. Service Manager Peter also did a SOLID for his team and came out and did it himself to save his folks in the field from a small job. What a Team Player! Peter even let me be his electrician's assistance which made the job go faster for all of us! read more

On the morning of March 11, 2024, I had the pleasure of meeting Electrician Andrew and Sheriff with Castro Electric Services. Prior to hiring this company, I had countless misfortunes of employing license companies to perform the job of installing several 3-way switches and a 4-way switch. Only those close to me know the tears that I've cried before finding this company. Therefore, I'd like to express my deepest gratitude to this team!!! I must say Andrew was the brains behind fixing my problem!!! He was extremely frustrated with the way the previous electricians left the job, but determined to correct the problem. Words can't express my gratitude to him. Whereas, it was Sheriff's first day on the job, he pretty much was there to observe and take notes, however his customer service was beyond exceptional. He was extremely polite, professional and personable, and kept me informed of the progress, all of which was important for me, given that I dealt with bad attitudes, unprofessionalism in incompetence in the past. Once the job was completed I was frighten to receive the bill, but in comparison it wasn't too bad, given what the others charged me and wasn't able to fix the issue. I would be remised, if I didn't acknowledge Michael, the person who scheduled my appointment. My call was taken promptly, I wasn't put on hold for any great deal of time and when I called back with additional questions pertaining to another possible issue Michael returned the call within minutes. I have since received a quote for that job and will be scheduling them to come out to address that problem in a few weeks. I have since deleted all other electrical companies from my contact list, and Castro Electrical Services is the only company that I will call and refer to others moving forward. read more

Shawn came today to sort out multiple electrical problems in our house and was skilled, thoughtful in troubleshooting, and a pleasure to deal with. read more

Castro Electrical Services did an amazing job, Great work-efficient and cost is reasonable. Would highly recommend them.

Quick professional service. Courteous and respectful. Fair pricing. Answered phone immediately on original call and service came the next day. read more

Shawn and Daniel came out to replace my dimmer and did an amazing job. They were very pleasant and informative. I would definitely work with them again read more

I used Castro in 2019 to do a heavy up. My home had the old glass breakers. They did an amazing job. Fast forward to today and they just completed install a 50Amp EV charger outlet. On-time, on-budget and inspected by the county. Jefrey did a great job. read more