Food was good, but Letty's customer service and pleasant attitude was what made the entire experience for my party and I! She went above and beyond to ensure that our experience was top-notch. read more

Urban Plates - Grilled Grass Fed Steak with Roasted Brussels Sprouts and French Fries - New American Near Me - Carlsbad, California

Love Urban Plates for the mix-and-match option! The portions are a great size because you can try a bunch of different sides without committing to just one thing. The service is super quick too! I got the glazed tofu, Brussels sprouts, and mac & cheese, and everything was delicious. I especially appreciate that they have solid vegetarian options. Every plate also comes with a slice of bread, which is such a nice little bonus. Simple, flavorful, and a great spot for a customizable meal! read more

Urban Plates - Grilled Organic Tofu w. chili glaze, Roasted Brussels Sprouts W. Balsamic Glaze, Macaroni & Cheese w. garlic parm breadcrumbs - New American Near Me - Carlsbad, California

I ate there two days in a row, thinking my first day was just not a good day for the chef. I ordered a salad and it was not mixed with the dressing as requested; it was partially mixed. And there were clumps of some sort of grilled tomato in one spot but not throughout, so I was eating the clump of tomato and it was pretty disgusting by itself. I commented to a server and he shrugged it off. Then today I ordered beef with brussel sprouts and mushrooms. The mushrooms were not uniformly sized with some large and uncut and others thinly sliced, changing the flavor and the parmesian cheese it was supposed to have been cooked with tasted like they were fine bread crumbs, not cheese; they were cold. The brussel sprouts were hardly cooked and half were hot and half cold. The onions with it were just a piece of the end of an onion. The meat was very tough and dry. I live in the area and have been going there for years. I'm so disappointed in the quality of the food lately, yet the prices have risen. read more

I truly appreciate management reaching out to us after a bad experience at this Carlsbad location. They provided a gift card so we could give them another opportunity to make it better. We returned to this same Carlsbad location using a gift card provided after our previous bad experience on 4/9/26. Unfortunately our visit last night 4/18/26 at 8:45pm was also disappointing. From the moment we arrived, the experience felt off. The cashier was extremely rude, she didn't greet us, avoided basic customer interaction, and continued talking to another employee while staring at us as we waited to be helped. It felt uncomfortable and unwelcoming. At first, I thought there might be a language barrier, but it became clear it was simply her attitude. Because of this, we were hesitant to even ask questions about the menu or clarify anything about the dishes. The drink machine had already been turned off, which made us unsure about ordering drinks at all and added to the overall lack of service. When the food came out, it was another letdown. The plates themselves were hot, yet the food was cold--particularly the bass fish my daughter ordered. For a restaurant that promotes made-from-scratch food, no shortcuts, and fresh preparation throughout the day, this was extremely concerning as it's untrue at this location at least. The temperature and presentation did not reflect food being freshly prepared, especially for a fish dish that takes merely minutes to prepare. While the flavor itself was acceptable, the overall quality and execution did not align with the standard the brand represents. My beef stew was also barely reheated, and did not taste the same as it did previously, only the mashed potatoes were hot and properly prepared. Overall, this visit confirmed our concerns from the first experience. I truly appreciate management trying to make it right; however, at this point it appears the issue is with staff and overall execution at this Carlsbad location. The food did not have the same genuine quality or taste we experienced at the Mission Valley location. Instead, it felt more like a cut-corner, microwaved processed fast-food experience rather than the fresh, authentic standard the brand promotes. This location, at least, does not appear to meet its own stated standards. After two poor experiences, we will not be returning. read more

Urban Plates - Here is what we ordered. Food was gross - New American Near Me - Carlsbad, California

Grabbed lunch with my mom on a Saturday, hadn't been here in a long time! Ordering at the counter was easy, although we had to ask the cashier questions to clarify the components of the dishes we were interested in since the menu doesn't have descriptions. Food came out quick and was good. I got the beet and avocado bowl, which had plenty of both plus cabbage and quinoa. My mom got the Thai noodle salad, which had a lot of chicken. It was nice to sit inside out of the heat! read more

Urban Plates - Beets Avocado Plant Based Bowl - New American Near Me - Carlsbad, California

I got the Buffalo Chicken Tender Caesar Salad Wrap. I always have to ask for no tomatoes, with every Caesar salad I get. I would suggest taking out the croutons and tomatoes from this particular dish because just the cheese, buffalo chicken tenders and salad are incredibly flavorful and crunchy on its own. The service here is always great. And the ambience is lovely. read more

Urban Plates - Buffalo chicken tender Caesar Wrap - New American Near Me - Carlsbad, California

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Okay so if we had a go to place this has to be it. You can enjoy either a lunch or dinner and it's always great food. You can eat in or take out. We have been always happy with the food and service. You get a relaxing environment to sit and enjoy food and you can see the food being prepared and you get to know quality ingredients is being used. So looking for a great place we would recommend ! read more

What a lovely, open airy place to have delicious and healthy food with a WONDERFUL wait staff. This place seems like it's always busy, and I can attest why. The food and service is exceptional, and I feel the pricing is fair too. The desserts/cakes they have ready to go, look amazing! And I can't wait to return to try them. I ordered the Grilled Grass fed Steak plate with Brussels sprouts (delish) Mac and cheese (salt to taste) with garlic bread - and a Chicken plate. Both are delicious. Very tasty. I missed asking for the Chimchirri sauce for my grilled steak, and also needed other utensils. MARCO was incredibly attentive and kept the place clean...I was impressed. Great food, awesome service, and the refreshing experience. Glad to be back! read more

Urban Plates - Grilled Grass Fed Steak is delicious! Added chimchurri sauce and my day went for good to GREAT - New American Near Me - Carlsbad, California

Excellent service, thank you Brianna. We loved the cheeseburger and fries and chocolate chip cookie read more

Food was good, service took it above and beyond. Shoutout Letty!! She was very nice and took our experience to the next level. read more

Urban Plates - Chimichurri Grass Fed Steak - New American Near Me - Carlsbad, California

Again did takeout. Great healthy and fresh food. Recommend. Use app and get discount.

Wanted some good fresh takeout. Urban nearby, eaten there in past. Got Thai chic salad and surf and turf with asparagus and Brussels sprouts. All tasty but loved the salad. Fresh and flavorful. Recommend read more

Urban Plates - New American Near Me - Carlsbad, California

We had such a great dinner tonight at Urban Plates. The Nicoise Salad never disappoints! Our server Letty was the very best! She helped us with everything and was so kind. Feels like having dinner at home with friends! read more

I really like this place if you're trying to eat healthy this is a fantastic place to go. The condiments that they have on their little side bar consist of soy sauce and extra-virgin olive oil which I love I like all the fresh options that they have and healthy options. read more

Urban Plates - inside - New American Near Me - Carlsbad, California

Food is to die for! Come to Queen Creek Arizona. We need fresh food. Service on point. I love the outdoors fire pit and our beach filled day! I drove 6 hrs and boom UP never disappoints-I take everyone here-when visiting read more

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This place is delicious! They have such a wide variety of meals from ribs to delicious salads to yummy sandwiches! My favorite is the chicken cobb salad or the salmon Caesar. Also the employees are so kind and generous and you can tell they work hard. Lastly, the location is great because after you eat you can walk around and shop through the forum! Definitely check them out :) delicious read more

4.2 stars? Is this a joke? My food was most definitely microwaved. Thats fine but it made it extremely hot and burned my mouth. Im thankful for the food but wont be back since nothing tasted good either read more

Food and service were both Amazing! I had the Grass-Fed Steak and my friend had the Bacon cheeseburger. I will definitely be back!

Our first time at this UP location and ordering was easy, parking a bit full due to the Christmas shopping. Glad there was a parking attendant managing the full lot. I ordered a mixed beet salad. The presentation was pretty and overall it was a delicious salad, colorful. My boyfriend ordered the chicken sandwich the food was a scale at 4 (from 1-10). Why 4 because the fried and chicken and fries were not hot, the batter was not seasoned, They only offer red garlic aioli and ketchup for a side sauce. Basically, this plate was very barren and not appetizing. He was highly disappointed. The service, questionable because we didn't have any. The cashier was not connecting with her clientele and Our server lacked warmth as she served us our dishes. Overall, I was very surprised because my experiences with UP has been wirh a positive note. Perhaps it can be the location. The Del Mar location the staff is friendlier, warmer and inviting. read more

Urban Plates - Yummy healthy lunch. Thank you God. - New American Near Me - Carlsbad, California

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Best salmon salad ever and I love the coconut lime juice! Service is always amazing and quick.

I was in the area & have been wanting to try this place. Did NOT disappoint! Friendly staff, good music, & spacious. The Blue Cheese Steak Sandwich was by far the best one I have ever had! I just had it today & can't stop thinking about it LOL. Definitely need to come back, soooo many delicious options that I can't wait to try! read more

Urban Plates - Blue Cheese Steak Sandwich - New American Near Me - Carlsbad, California

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The food and service is consistently good. It's all about fresh ingredients and a nice variety. We have a plate pass which gives a 20% discount on food. I enjoyed trying the new chicken tortilla soup and the Chile lime corn on the cob. There's something for everyone. On mother's Day, they made it special with roses and a dessert for the moms. l very nice touch! read more

Urban Plates - Four up with chicken tortilla soup, Chile lime corn ont the cob, beef braise, rainbow carrots and beets - New American Near Me - Carlsbad, California

Always fresh, staff friendly and portions are ample. However it is pricey and is the equivalent of a full service sit down restaurant rather than a quick pickup dinner. Don't count on it being a value meal read more

I know where to get amazing food from scratch...Urban Plates. Urban Plates (UP) is located in THE Forum Carlsbad. It's my favorite place to go to for lunch and dinner. I quickly became an UP fan when I found out all meals use quality ingredients freshly delivered from local farms/producers that are responsibly sourced. Who doesn't love fresh food!? There are so many yummy wholesome options on their chef-driven seasonal menu that you'll crave for. They're able to tailor to different dietary needs which is a plus nowadays. If you're in the area, you must step right up to UP for a relaxing, farm-to-table dining experience with a good vibe and friendly quick hospitality. UP believes everyone deserves to eat this good at an affordable price. As a health-conscious foodie, I believe it too! And, you will too :-) read more

Urban Plates - Grilled Cage Free Chicken Plate with Roasted Garlic Parmesan Mushrooms and Glazed Brussels Sprouts - New American Near Me - Carlsbad, California

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Cashier was so curt and rude Made me feel like I was a huge inconvenience I felt really upset I don't want to spend my money here read more

It was first time for my son , daughter in law and my grandson, visiting us from the East Coast to stop at Urban Plates. We like the setup here - order at the counter, pay and then wait for the food to be delivered to your table. Our orders were very similar - 2 Blackened Salmon Plates with mashed potatoes and 2 Avocado Cheeseburgers one with house salad, another with fries and one Kids Classic Tender Plate with fries and Apple Juice. Everybody enjoyed the food, no complaints here. One star off - my bosses salad dressing sub by honey mustard didn't arrive as requested. Also , another issue is Surcharge 3% on the bill, was not mentioned during payment with a credit card (I assume it's for credit card usage). I would probably still payed with a credit card, but at least you have to let me know. We will be back. read more

My Google account is screwy so can't leave a review there. Late Sat night my family was driving back from San Diego to OC and wanted a healthy family style place, and @urbanplates popped up in my search. We went to the Carlsbad location and Dahlia and Leticia treated us like family! The food was wonderful- everything we want in a restaurant! We don't eat out often so when we do we want healthy, yummy, and value and you guys nailed all 3! The fired chicken was perfectly battered, moist & crispy not too heavy and the beef mushroom bowl with mashed potatoes was amazing. The cookie was as good as it gets but that mango tart is out of this world good!!! On top of that the kind service these ladies gave us at the end of a long day, showing patience while we ate after close, is what is going to keep us coming back! We're pumped to try the FV location near us. Give Dahlia & Leticia our love! read more

Johanna pleasantly greeted us as we placed our order. Herself and the rest of the staff were very accommodating and made our meal wonderful. The food is wonderful and very consistent at this location and we come here quite a bit. Urban plates Carlsbad is great! read more

I also forget about this gem in the Forum. Although a bit pricey, it's a good alternative for when I don't have anything planned for dinner. Simple, healthy, an option for everyone in the family. My kids LOVE the mac n cheese here. It's super soft and cheesy and they'll eat all of the string broccoli as well. My go to here is the chimichurri steak and mashed potatoes. The mashed potatoes is sooooo creamy also. Its super convenient to place an order on the app before coming in and it's readily available for pickup. I also like that it's a casual place for the kids to eat it. I love it when its a place with great food without it being too "stuffy". read more

Love this place! Great food and service. I love my grilled chicken plate XD :-). Amazing :-)

This is my new to go place for nutritious and fast meal on the go or option when I am not in the mood to cook a meal. The foods are fresh, health conscious made, filling, and tasty. Whole family loves them. read more

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Food was tasty! 4 stars versus 5 stars, because the food was a bit cold when brought to me. Great selection of proteins, organic starches and vegetables! Healthy eating for sure. Really good prices for the value of the food! Service was very nice and filled with smiles! You pay and get a number and a server brings your food kind of restaurant. Very clean restaurant but a bit messy bathroom was my only red flag with paper all over the place, maybe not monitored enough, read more

Food is excellent, never have we had a problem with our food. The reason for my bad review is the service we received for lunch on Saturday, May 31st. I had lunch with my mother, aunt and son. Our ordering process went smooth and cashier was nice, she even explained things in Spanish for my mom therefore I gave her a generous tip. My problem was that most tables were dirty so my mom went back to ask same cashier (mind you she wasn't busy) if she could have someone to clean our table. She in turn gave my mom the rag and my mom came over and cleaned our table. My aunt and I couldn't believe the audacity. I would have let it pass if the restaurant was busy, but it wasn't and there was plenty of staff she could have asked to clean our table. read more

My friend wanted to go here because he was craving the beet salad. I wasn't super hungry, so they let me have the kids portion, which was perfect....seared steak, one side (beets with goat cheese), and a lightly toasted piece of bread. We are going back sometime soon because the lamb ossobuco looked really good. It's located in the forum mall, which is decorated very nicely for the holidays. If we had more time, I would have liked to walk around the mall. The restaurant is set up nicely. You order at the counter and take a number. There's many different seating options, including a dog-friendly patio. We sat at the communal fire pit table. Lots of families were dining. The employees were all very nice and the place seemed very clean. I also enjoyed the higher quality food for a fair price. read more

Urban Plates - Kids Steak Plate and Mixed Beet Salad - New American Near Me - Carlsbad, California

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Service was amazing. LETTY was very attentive clearing our table of our finished plates and giving us some cookies for our first visit back in a long while. We will definitely be coming back again soon! read more

This place is amazing. I had the sea bass which is reasonably priced and very tasty. My sides were a salad and Mac and cheese with garlic. Portion size was generous. My son got a bacon cheeseburger both times we eat there. We enjoyed so much we stuck with our original choices the second day. I have tried their salads though and they are also impressive. Still hoping they start expanding in Virginia. I love eating here. Great food at reasonable prices. read more

We eat here often and the food is good... the rules are pets are to stay outside the restaurant even when ordering. A woman's "so called service mutt" wasn't a real one. Anyone can buy or make one that says service animal. I am allergic to dogs when they are around for some time. Same night.. another woman walks in with a larger dog and ordered at the counter. The staff needs to step up and enforce the rules. read more

Urban Plates is amazing! They keep getting better and better! Every dish I have tried has been delicious! I love their salads and go between the steak and salmon frequently. Both are always cooked to perfection! Their dressing is so good! Lettuce is always fresh and crispy! Tried the mango tart for the first time today and will definitely be getting that again! The service is quick and staff is friendly! The restaurant is always busy but very clean and spacious! I love the patio seating! read more

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First of all! When I came in-- I was greeted by a beautiful girl named Arianna! She was super helpful and friendly. I'm literally never disappointed when I come here! There is absolutely nothing bad I can say about urban plates! Today we got the local beet salad and the chicken Cobb-- both tastes amazing and the portions are very nice. I love how juicy the chicken is. The service was amazing! We also got the steak and mashed potatoes. It was like butter! Definitely recommend. read more

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If I could rate this place higher I would. The food is amazing and came out so quick! Went here with my friend and we both enjoy completely different types of food and we both loved it. She got chicken tenders and I got the chilly glazed tofu. You order at the counter and there were so many options. The lady at the counter was patient and gave great recommendations! Definitely a casual vibe and great for post shopping! read more

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