As someone who is somewhat new to wearing glasses, and whose vision has changed in the last few years, Dr. Lee was so patient in explaining everything to me. She was so thorough in both the exam, as well as making sure I understood what was going on. I appreciated the patience and advice given by Dr. Lee and her staff. They  made me feel comfortable and confident in my understanding of what my options were and helped me decide what would best fit my needs. read more

Once again, a great experience at Urban Optix. I used to love going there because I worked in the building, now that I don't, it's still well worth the drive! Friendly, knowledgeable professional staff, sparkling clean office/retail space and I love the individualized service. They always have the latest styles along with advice and consult about what fits. No hard selling and great quality eyewear. Contact fittings are easy and affordable and Dr. Lee was able to find me comfortable contacts which I have had constant challenges with in the past. Always a positive experience! read more

You are immediately greeted as you walk into this visually stunning atmosphere. The staff knew who I was and was ready to get the show on the road. Which I appreciate as a busy working Mom. I made an appointment for myself and my 4-year-old son who both have not seen an eye doctor in over 10 years. It was time for a check up and I wanted to get it right the first time. In appearance, you may think this is a hipster bar and kids are not welcome, BUT that is far from true. They were totally equipt with the latest and greatest to keep your kiddos at ease and occupied. They were patient and kind to his curious nature. I appreciated how informative they were and the pictures of my eyes (which were nuts!) they showed me at the end. They have a great selection of eyewear and even let the little man try on some new shades. I highly recommend this place! read more

Urban Optix - Optometrists Near Me - Seattle, Washington

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I had such a great experience with the entire team at Urban Optix. This should be your go to place for eye care and glasses. read more

Urban Optix - Love my new Ovo Glasses from Urban Optix. The team is so friendly and helpful. I can see again. - Optometrists Near Me - Seattle, Washington

Friendly, efficient, quality service. Good selection of Tom Fords. Feel free to try on whatever you want without being babysat by someone like other places. I've been going to eye doctors all my life, and none of them explained what they were doing like Dr. Traci. I got an updated prescription and I learned something interesting too! read more

If i could post more than 5 stars, i totally would. My Wife and i have been having our eyes examined and have been purchasing new frames from Dr Lee and her team for a number of years now. They are amazing. They always tell me if frames look good on me, but more importantly if they look terrible they are honest and suggest a different style. If there is a style i find online that they don't have, they always go out of their way to find them for me. I have nothing but good things to say about this great local business. Personal, memorable service, from an awesome local small business. read more

Been going here for a few years now and always had a great experience. Dr. Thoreby was very thoughtful, friendly, and informative. Kathy helped picked out my glasses that best fit my face and they have the latest brands and styles. I have recommended them to all of my friends. read more

Excellent place for eyewear! Modern technology, great selection, friendly stylish team, fun space, and above all awesome optometrist. Dr. Lee is the best and was so fun to chat with! More of a high-end, bougie place. They'll take great care of you! read more

My new favorite place for my eyes! Dr. Lee is great, everyone is so nice, and the selection of frames is awesome. They don't rush you and are super helpful in trying to find the right frames for you. Highly, highly recommend! read more

The Urban Optix team never fails me! Every person I interacted with was very kind. They were happy to answer any questions that I had. They showed a very transparent price breakdown so that I knew exactly what and how much I was paying for. The appointment was perfectly paced- I did not have to wait for long periods of time, but I also didn't feel like I was being rushed out. Going to the eye doctor has been a bad experience for me in the past and has made me anxious about going, but the Urban Optix team makes me feel so comfortable that I actually look forward to the appointments now. I'm so thankful I found them! If you're in Seattle and need an eye doctor, Urban Optix is the place to go! read more

Dr. Lee and her staff are personable, professional and just damn amazing. Ive been going here for 3 years or so and have referred family as well! I always feel listened to and valued. 100% recommend. When I had to change an appointment last minute, I called and they took care of it over the phone with me in no time. Thank you! read more

Dr. Lee and her staff were THE BEST! Very professional and personable at the same time. Loved her office space as well. When it came time to getting my glasses, her staff already knew what my insurance covered so there was no guess work as to what my out of pocket would be. Would recommend them highly. read more

A great place for eye exam and buy glasses. The doctor is patient and expertised. The price is reasonable.

From start to finish - AMAZING. Dr. Lee is a ray of sunshine. Also, everyone else I came across within the process was super helpful and knowledgeable. I will be returning and telling everyone I know how great they are. 10/10 recommend. :) read more

I called at 11am and asked if I could get a drop in appt to have someone look at a spot on my lower eyelid. Dr Lee see me at 1pm and took great care of me. Even though they were busy, she spent the time with me to make sure that I understood how to care for it and what to expect. Dr Lee is an amazing, caring, and gentle doctor. read more

I can't complain. By far, this is the best experience I have going to a optometrist. Dr. Traci Lee and her staff were amazing, they made the process of my eye examination fast and thorough. The shop does not look like an old school optometrist office but rather modern and simple, it definitely takes away my nervousness going to meet a doctor. Plus they treat you well with a smile! Dr. Lee is also very engaging during the exam and I was able to get my eye concerns answered clearly. read more

Simply amazing customer service well educated responses to make informed decisions on eyeglasses and health in mine. Highly recommend it to anyone new in the area looking for a doctor and those that may be looking for a change. Please visit Dr. Lee. You will not be disappointed read more

I love this place. During our last visit, I told Dr. we couldn't make it until 15 mins before closing (we live south and both, wife and I work til 4) and even then we didn't get there til after closing... but Dr. and staff waited for us! We spent about an hour and half trying on glasses with attentiveness from the staff and doctor. We didn't feel rushed and allowed us to find the perfect frames! I highly recommend getting into Urban Optix ASAP! And checking out their selection - you won't be disappointed. read more

Dr. Lee is just great. She makes an effort to really understand you and your lifestyle, together with your vision health to find the best fit for you. I first found Urban Optix because I lived in SLU. I Recently moved to a different neighborhood in Seattle, and didn't hesitate to make the trip back. read more

Super friendly stuff, very knowledgeable and took the time to explain every step of the eye exam. Thanks for the great service and highly recommend! read more

This place is awesome! Super nice Dr. and staff who are totally willing to explain every option as well as an ever changing selection of frames. Support this local business! You won't regret it. read more

Very glad I found this business.. From the time I made the appointment to when I arrived the service could not have been better. The staff was exceptional and went out of their way to make me comfortable throughout my appointment. Dr. Lee was very thorough and did an exceptional job explaining my eye health without making me feel rushed. Got a pair of new specs and cant wait to pick them up! read more

Been a patient here for a couple years and it's always a good experience. When I was assaulted by a man who nearly broke my nose I couldn't wear my glasses for a couple months. Urban Optix gave me a couple pairs of contacts as a courtesy when they absolutely did not have to. Amazing service and customer care. read more

Dr. Lee and her staff are nothing but nice and professional. I love the layout and design of the office and even thought it's small, they maximize the space, and keep everything very clean. They're also taking the necessary measures for social distancing with minimizing the amount of people that can walk in at once, which is GREATLY appreciated with COVID. Their selection of frames is amazing, I'll be surprised if you leave without finding one. They're also happy to help with your selection and are very helpful with choosing the most premium and state of the art lens options for our modern digital world. A major plus is that this is an Asian woman owned and operated business. If you're in the SLU area and need an eye exam or eyewear, I definitely recommend them as number 1. read more

Dr. Lee is hands down the best eye doctor I've been to in all of my 23+ years of needing glasses and contacts!!! She always provides recommendations that are in your best interest and is a pleasure to see every time I have an appointment. Highly recommend Urban Optix for anyone in the SLU/Greater Seattle area. read more

I love coming here. I really appreciate how prepared everyone at the office is for my yearly visit. They always check my insurance, let me know ahead of time how much everything will cost and what services I'll need. It's really comforting to have a doctor that explains things so well. Ordering contacts has been really easy and they are at a great location. Everyone is also super nice! read more

Quick and easy appointment setup. Great staff and doctor. Recommended switched to dailies and even found a close match for price!

My family came to see Dr. Lee so that my daughter could get some new frames. The staff was super helpful and friendly that my daughter, husband and I ended up getting a pair of new frames that were both comfy and stylish. If you have a hard time finding frames that fit well or can't find cute stylish frames, I highly recommend checking out Urban Optix! They have a great selection and the staff will go above and beyond to help you out! read more

I went in for a much overdue eye exam and I had such a pleasant experience! Dr. Lee was very knowledgeable and answered all the questions I had about my eyesight/conditions. We also had a fun conversation throughout the exam! The appointment can be set up online, which was very easy to do and I didn't have to wait at all when I arrived to my appointment. The place seemed clean and everyone was doing their part in social distancing and proper mask wearing, etc. They got a pretty large selection of glasses as well and I was able to pick out a pair of computer glasses within couple minutes! read more

As I woke up on the first day of a long-anticipated vacation, I heard a resounding crack I'd never heard before. I wearily moved my hand to discover my beloved pair of 9-year-old frames snapped in half under my arm. Urban Optix was the only place I could find in downtown Seattle open early (8:30!), and I was able to get an appointment within a couple hours. Both Dr. Lee and Lorenzo were incredibly helpful in guiding me to a better prescription and my first pair of glasses of the decade - I was picky, but incredibly pleased with the decision-making process. The price for my glasses was half of what I paid in 2009, and I couldn't be happier! I'd definitely recommend to anyone in need of a quick and urgent appointment to replace a lost loved one. read more

It's been over 3 years since my first review and Dr. Lee and her team are still top notch. I'm so glad I lucked out finding and awesome optometrist with just the best staff. I always find my visits with Dr. Lee to be informative and helpful. A couple of years ago when I had some major eye pain, she immediately found time to meet with me and help me heal so quickly. I'm so grateful for the care and thought she has for each patient. Wouldn't want any other eye doctor for me! Highly recommend Urban Optix, Dr. Lee and the entire team! read more

Exceptional staff and optometrist (Dr Lee). Thorough, friendly, never rushed, appointments on time, and always answer questions in a helpful educational way. Insurance and other billing is always smooth and they have a large availability of contact lenses, including new ones on the market, to try (and order). read more

::Replying to Traci:: I physically went in a second time, I left the time line here, so people know I waited, as I was uncomfortable going back in, as I should be with your Covid exposure. I listened to the doctor and did not wear my contacts when I was told not to. I used this medicated drops, that left me dizzy and my head feeling super off. I was there 2 different times, you squeezed me in, and it was VERY blatant that this was a RUSHED appt. The time it took to get in and out was about less than 10 min. When you change your answers about my issues, when things did not get better. If you don't want to look like a liar, then take the time and do it right the FIRST TIME AROUND. Not have people take medication that is unnecessary. I am still listening to the doctor that I am now seeing and my eyes have improved only a little, but it's taken THIS LONG. Your prices are extreme, I paid a lot to begin with, and yes you refunded me only AFTER having to come back in a 3rd time. You should be grateful I didn't give you an earful then. You don't want to reply after the 2nd visit and my profanity of wonder what the heck you all are doing there!? Let me say your so called MACHINE that 300 + people go through. My eyes have never been the same since leaving that machine. Go ahead and say whatever you want. I know exactly what I went through and how I felt. You have hard working people there, I love this answer. I am also hard working and get things right, that is also NOT HARD. Oh and GO FUCK YOURSELVES. Enjoy that. DO NOT GO HERE! I have been wearing glasses since I have been about 7-8 years old and have worn contacts since I was 14. I am very adamant in cleaning and the up keep of my eyes. I have never once experienced what I have at this location. The moment I left this location as of Oct 1, my eyes have been red and blood shot since leaving and my eyes also have mucus excreting from them. I wear contacts about 90% of the day and 10% is eye glasses at night when I am preparing to sleep. Anytime I wear contacts it's just red blood shot eyes and mucus from the moment I left. I have been dousing eye drops into my eyes since and they are still not well. Sore, aches and pain, along with the red, I had to come back. I physically went back into this location Nov 18th to see why my eyes are doing this, as I have never had this issue before. Dr. Lee advised me over email it sounds like I have an infection. Once at the office, the help there wanted to do the whole air pressure into my eye again! After I had JUST gone through this and my eyes were already messed up and sore, after explaining to her I had already been through this, she told me she will take me to the doctors office (so clearly no communication between doctor and what patients are coming in for). Once in, Dr. Lee shows up and puts a dye in my eye, to check. And says yup my eyes have a bacterial infection in them, and prescribes a medicated eye drop. Also, when I went to pick up these eye drops I was told by the pharmacist (not the doctor) to use only as directed as they have steroids in them. I do not like taking any kind of medication what so ever, but thought the doctor must know what they are doing and my infection must be that bad. After using my eye drops as directed, I even took a day off to make sure my healing was ok. Put contacts back in and by end of the night my eyes were back to bright red and the following morning my eyes were crusted over with mucus yet again. I had to reach back out to the doctor to ask why this is continuing, and her reply was I must be allergic to my contacts. So me physically being there and getting dye in my eye, being told this is an infection, only to be told I'm now allergic. Then why the F*** am I putting steroids into my goddamn eye for a bacterial infection!? My eyes have never once had this kind of issues and the mixed responses is absolutely ridiculous. This place has absolutely destroyed my eyes, do not go here. You have been warned! ::Update:: Went in for a second opinion. The doctor advised me that I have giant papillary conjunctivitis, and not only did she not blow air into my eye, she flipped my eye lids back. This doctor took time with me, something Dr. Lee and her team clearly did not do, just rushed me in and out without noticing my real issues. The current doctor also advised me that antibiotics can cause more harm than help, and that I should use preservative free eye drops. So not only should I NOT take antibiotics, but definitely not fucking steroids. You do not care about the people coming in, only what's in their wallets. Fucking shame on this office. Again over 22 years of doing this and I have never in my life experienced such disregard for my needs as well as my health. Should be sued and shut down! Fucking joke! Still putting eye drops into my eyes and it's 12/21. This all started back on Oct 1!! Do NOT go here!! If you do, you're putting your eyes at RISK! Again, you have been warned!! read more

great service, helpful staff, thorough exam and treatment for my eye condition. I would highly recommend to anyone who needed an optometrist. read more

This place can actually get you in for an eye exam QUICKLY. A lot of places are not able to see patients for months, no exaggeration. As an ICU nurse, I couldn't afford to wait that long, as my safety goggles kept knocking my fragile glasses out of position, making my progressives totally wonky and, it was super clear to me that my prescription had changed anyhow. The staff here go above and beyond to help hone your prescription, select frames, go over lens options, and deal with insurance 100% (I have VSP). They can order in frames from brands they sell, if your color or style isn't on the shelf. If you need prompt, skilled eye care, hit this place up for sure. read more

Well the only complaint I have is I didn't go in sooner. Amazing staff, attentive doctor, top of the line technology! Clean environment! Also when your done you can treat yourself to a mochi donut and bubble tea or a lobsta' roll and a beer as they are in a great building that have both of those options! Great glasses collection to boot, I love that they carry 141 out of Portland. read more

This review is for the South Lake Union location (400 Fairview Ave N.) I just wanted to ask a simple question about the available brands of eye wear, as in frame selection. The service was cold or unfriendly. I felt completely unwelcome. Perhaps this is because the location is just weird, right next to a food court and part of a small "mixed" retail setting on the ground floor of an office building. Still, it would be nice to greeted as a fellow human being instead of the proverbial cold shoulder. I would never recommend this business to anyone. It all starts with friendly customer service, especially when it comes to eye wear--you generally need help since it's hard to see (or evaluate) a good frame with your current glasses off! Don't go here. Just my opinion. read more

Great response from Dr. Lee and staff for an optical emergency. Within one hour of my distress call, the object was removed from my eye, an RX was picked up, and a follow up was squeezed in for next day. Dr Lee took really good care of me, and for that I am so grateful. E read more

Urban Optix has a convenient and easy to find office location in the South Lake Union area. The staff is polite and greeted me promptly upon coming into the office. Even though they were running a little late they were conscious and attentive of the matter. It's always a good time to take a look at new frames anyways. Dr. Lee was professional, knowledgeable and friendly while conducting the exam. She introduced me to new technology for contacts and lenses that will help during a long work day. I was still able to get in and out as a new patient in under an hour. I've been wearing glasses for over 20 years and contacts for 15 years. Great service all around. read more

I've been going to places like Costco and Target to get my glasses and Urban Optix helped me to see that I've been missing out. Just like another reviewer said, I will proudly wear new my glasses in public thanks to Lorenzo's expertise. He knew exactly what would would fit my face well and picked different styles for me to try. Customer service was great all around. Dr. Lee, DJ and Lorenzo all made my visit enjoyable. You'll see what I mean when you have your appointment. read more