Was not impressed with this place. When walking in, nobody greeted me other than a voice recording saying "hello". Girl was walking up to the front desk as I was walking in and did not look at me or say anything, then turned and walked away. Was offered a drink/wine when I first sat down but nobody asked or offered another over the almost 2 hours I was there. Bathrooms were kind of gross and the "massage" chairs were so incredibly rough, it felt like large hard balls being pushed super hard into your back. My back has actually sore and feel bruised to the touch still!! The girl doing my toes did a decent job, only reason not one star. read more

Did not have good experience previously. However, the manager, Vicky, reached out afterward, apologized, and offered a complimentary service to make things right. I really appreciate her professionalism and effort to resolve the situation. It shows they do care about their long-time customers, and I'll continue coming back read more

amazing service everytime!! as an avid acrylic tips girly who was transitioning to being a natural nail girl they suggested i try gel builder. which has improved my nail bed health by 1000x! highly recommend this salon!! read more

urban nail bar is incredible! I've had my nails done twice so far & tried the headspa service ! all of which were incredible! I feel so safe & taken care of, so I can truly unwind & relax. this is how a nail salon is supposed to feel. I feel so blessed to have met my nail girl JoJo! she is fabulous, highly recommended! read more

I have had pedicures here for the last few years. It is clean, kind, and professional. I don't know about fancy nails, but I imagine it's all amazing. I see a lot of repeat customers. That speaks volumes! read more

Had the most basic mani/ pedi. Jordan and Amy did a great job! Good attention to cuticles. Great Polish application. read more

Urban Nail Bar Addison - Manicure - Nail Salons Near Me - Addison, Texas

Absolutely Disgusting and Racist - DO NOT GO HERE If I could give Urban Nail Bar in Addison zero stars, I would. This was, without a doubt, the worst nail salon experience I've ever had. From the moment my girlfriend (who is white) and I (a Black man) walked in, the staff treated us with blatant disrespect. The nail techs were extremely aggressive, yanking my hands and legs like I wasn't even human. They were so rough that they actually made me bleed multiple times. No apology, no care--just straight-up negligence. Meanwhile, my girlfriend's nails were a complete disaster--uneven, sloppy, polish all over her skin, and just flat-out unfinished. It looked like a child did them. And here's the kicker--I still tipped 20+% before realizing just how terrible they did on my girlfriend's nails. When I finally saw them, I had to go back, track down her nail tech, and ask her to finish the job she never completed in the first place. That level of unprofessionalism is insane. But the worst part? They laughed at her. The owner (or whoever they were) came over, looked at her botched nails, and literally laughed at them while giggling with the other staff. Completely humiliating and disgusting behavior. If you're Black, do not go here. They clearly have no problem being openly racist and disrespectful. And if you're anyone who values basic decency, you shouldn't step foot in this place either. There are plenty of other nail salons in the area--go anywhere but here. read more

I've been coming to Urban Nail Bar for a year now. Very reasonably priced. Talented skilled staff. read more

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High expectations per google reviews...but I wish I had seen the reviews here first. Deep bleeding cuts for the first time in my life of dozens of pedicures - the excessive cuticle cutting and poor technique is unsafe for nail health. I drove 30 mins to this location and I am now worried if it's getting infected it's still red, and irritated, and painful (3 days of neosporin and it's still not resolving). *disclaimer I have an acrylic overlay on right toe because of a broken nail underneath. Letting it heal (hopefully) and never coming back. read more

Urban Nail Bar Addison - Possible infection from deep cut from trimming cuticles- also had a cut on left 4th toe (not pictured). - Nail Salons Near Me - Addison, Texas

I've been coming to Kathy for years. She is talented and I receive compliments on her work all of the time. read more

Urban Nail Bar Addison - acrylic - Nail Salons Near Me - Addison, Texas

I am new to the Addison area however I am not new to getting my nails done. I get simple French tips all the time. Unfortunately their services did not live up to my expectations whatsoever. When she started on my first nail, I approved the thickness and assumed that would apply to the rest of my fingernails... However, all of the tips were different thicknesses and under my nail there was nail polish left on my skin... I even told her and she just fixed ONE of my nails. Very amateur and sloppy. After she painted my nails, she put lotion on my hands while my nails were still wet... I thought that was very odd. The woman who took my payment could tell I was unhappy with the service I received and asked if there was anything they could do... she was very kind but honestly I was so ready to leave and have my nails fixed at a different salon... first time and last time at the Urban Nail Bar Addison. read more

Absolutely rude staff. Very profiling and I didn't appreciate that especially coming from out of town ):

Been going here since I made it to Texas. The best free styling place to go! They really do strive to make their customers happy and comfortable. read more

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Awful.... Got gel x and 1 week later two of them fell off... they are also really crooked read more

Urban Nail Bar Addison - Awful... payed way too much and 1 week later two of them fell off... they are also really crooked and just bad. Waste of money - Nail Salons Near Me - Addison, Texas

Lots of parking in the parkin garage on the side of the building. The establishment is beautiful and very clean, the staff is friendly. Came in on a Tuesday at 10:30 with no appointment and was out an hour later. Paid $102 not including tip for a pedicure, dip nails with added tips and gel toe removal which was an extra $5. The dip I picked out was supposed to have glitter but I think there was a mix up or misunderstanding which isn't really a big deal to me bc I'm very pleased with the work, quality and time. Very relaxing time and will return! I believe Danny was the gentlemen who did my nails he did a great job doing what I asked for read more

Urban Nail Bar Addison - Dip - Nail Salons Near Me - Addison, Texas

Place provides great service, friendly staff. Clean and modern style atmosphere, staff wear masks and also disinfect area being used. They also provide refreshments while you wait or being treated with your nails or pedicure. The staff works hard to meet your needs & makes sure you're happy & satisfied. read more

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Lots of parking street and in garage. Very clean and workers are friendly. They do a really good job and take their time. I highly recommend checking them out. read more

I wanted to see how long these would last and they've lasted for 3 weeks now and are still sturdily on there! read more

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I absolutely love my nails and my pedicure. I have dip powder on my nails and regular polish on my toes. I love that my nails kept a natural look. The service was awesome. Both technicians were patient and worked with me as I made a decision for my nails and my toes. With the rising cost of nail services, they explained the cost to me prior to starting and the services were reasonably priced compared to other places. I can't wait to come back. They also assisted with color recommendations. read more

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Thanks, Victoria for being awesome as my nail specialist! Happy that I found you! Looking forward to come this week for my pedicure! read more

Urban Nail Bar Addison - My today nails - Nail Salons Near Me - Addison, Texas

It took a while but I've finally found a new salon, Urban Nail Bar Addison, that does Aprés Gel-X nails (@apresnailofficial). I got hooked on these with my old salon but due to Covid-19 and changing jobs, I am no longer able/willing to go back, so the search was on. I found Urban Nail Bar Addison (@urbannailbaraddison) completely by accident. Elaine was awesome and took her time. I'm on love all over again. The only problem I had was with the pedicure. The lady was way too concerned about other clients, and the leg message was seriously lacking. I'm a delivery driver, so I feel like I should know I'm being massaged, not rubbed - there's a difference, it's called pressure and technique. Please don't offer something your staff cannot adequately perform. #apresnails #gelx #addisontexas #texas @uniquelyvirgo read more

Urban Nail Bar Addison - Aprés Gel-X Nails - Nail Salons Near Me - Addison, Texas

I have mixed feelings about this nail salon. I walked in and was greeted by a young lady at the counter. She asked me if I had an appointment, and if not to check in on their kiosk. This was different and I was excited for the simple fact that I could put everything I wanted in. Before coming in, I knew who I wanted to do my nails as I've been watching their IG lately. I asked for Kathy, chose the fill option as well as a pedicure with gel polish. I sat down at one of the chairs/nail chairs and waited about 5mins. Eventually a young guy came over, which I later learned his name was Dan. No Hi, Hello, How are you, nothing. Just started drilling away on my nails. I was also concerned as he didn't strike me as a Kathy... nor did he look like her picture. After about 5mins he asked me if I wanted a pedicure too. I was confused, as I had filled out the kiosk requesting this. I told him yes and we went to the pedicure chairs. Lan was SUCH a sweetheart and she's one reason I'd come back! One of my pinky nails was broken and Dan asked me, "What happen? You been punchin' b*****s?" and I chuckled uncomfortably and said no. He proceeds to do my nails and pushes the question again, "You been out here fighting these b*****s?" I looked at him without smile and let him know I was not only a fighter, but entirely too old for that. Can you say microaggression? I don't believe he'd ask another race that if they came in with a broken nail. I think he noticed my unhappiness by his statement and let it go. Overall, the work they did was good. I'd say 7/10 overall. I have a black spot on my nail from slamming it in the door and he pretty much covered it all wish polish, which was appreciated. The pedicure alone was A1. The ambiance is beautiful, complimentary drinks, looks new and clean. Another save for this visit was Vicky, I think she was the owner or manager but she was a doll. Refilled drinks as well as very personable. Introduced herself, asked me how the service was and etc. Unfortunately, I did not want to bring up his comments and risk him messing up my nails. I'd come back, but would not request Dan. Also didn't like the fact they asked me who I wanted, only to assign Dan to my nails. read more

Forget about the nails and services, first thing everyone deserves is respect on contrary they humiliated her and quoted ugly racist slurs. We have heard of small encounters on racism and there but they are at next level. Would be on our memory for ever. Don't go! Don't go! Don't go! read more

IF I COULD GIVE THEM Absolutely 0 zero stars . They would get that where do I start . They talk about you and laugh at your feet in another language but wants to fake smile and grin in English . Where do I start with the lady on my toes OMG wow . This is a nail bar so im assuming she was DRINKING & yes I said drinking . Cause why such hostile and aggressive loud behavior since I first sat down . When we first ever talked , I'm calm talking to her on a normal level . She's loud and she is sweating , loud , talking fast in English and another language . Thats was the first red flag . She got to mad cause I told her I wanted my toe shaped square and my other toes just polished . she messed up , not to mentioned she kept getting up like atp are you intoxicated ?? Than she yells at me (mind you I'm still calm) YOU PAY ME $100 I won't do ! Than they was talking about my son in another language , just laughing . Like it's give DRUNK read more

I've tried to give this place chance after chance because everyone is so friendly but each time I come Im terribly disappointed with my nails. The quality is so terrible no matter who does them. There's one lady who works there who fixed a nail For me and she was an angel and the quality of her nail verses the other nails were tremendously different. I refuse to come back.. if you're looking for good quality and don't mind traveling go to Oscar Nails in Plano. I was discounted for my nails but unfortunately I'm going to another shop to get my nails taken off after spending $100 on this set. -update.. it's been 4 days since I've had my nails done and they are already lifting!!!! read more

Urban Nail Bar Addison - These are my nails the first day I got them done. - Nail Salons Near Me - Addison, Texas

I had the most amazing Pedicure done by Hannah- she was so amazing!! I also had an amazing time and came out with amazing Dip Nails as well! Done by Tram!! She was amazing and needs a raise! We will be back in a couple weeks! read more

Urban Nail Bar Addison - Nails - Nail Salons Near Me - Addison, Texas

This was my first visit and I had a wonderful manicure with Raul. He recommended the mani with wax and a hot stone massage. Raul did an excellent job and he was very friendly and courteous. I highly recommend Urban Nails in Addison. read more

Urban Nail Bar has an amazing set up! Super prompt, accommodating & offers walk in appointments. Right from the start; Zoey! She was able to assist us with pricing, services available and explained the details. Thank you young lady. Then Mike and Tina did an amazing job with our pedicures. The massage chairs were a plus! Thank you all so much for the great customer/client service for us during our visit to Dallas,TX‼ We will be back next time. read more

Urban Nail Bar Addison - Smile - Nail Salons Near Me - Addison, Texas

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I visited Urban Nail Bar for the first time this week, and was so impressed! Their nail technicians are very talented. Usually whenever I get designs on my nails, they just look like little blobs of color.. but here you can clearly see it's a heart. I will definitely be coming back regularly!! read more

Urban Nail Bar Addison - Valentines Day nail design - Nail Salons Near Me - Addison, Texas

Jolie did an awesome job on my nails. I have sensitive and thin cuticles and she was very careful with any drilling. I also asked to soak my dip off without the drilling and she was extremely accommodating! I will definitely be returning and seeing her. read more

Urban Nail Bar Addison - Nail Salons Near Me - Addison, Texas

Came to get a gel-x manicure. Noticed that the manicurist did not file the inside of the capsules, which ensures they stay well. Had my pinky pop after 2 days - came to get it redone but it was done quickly and not so well. I've had them on for 10 days now and already have two others which popped... will not be back. read more

Urban Nail Bar Addison - Nail Salons Near Me - Addison, Texas

I HAVE NEVER PAID SO MUCH ON A SET IN MY LIFE!! Fine service and did good on my nails but not for $115?!?! I was shooocked when they told me the price!! Never spent that much especially for a pretty basic set read more

Urban Nail Bar Addison - Nail Salons Near Me - Addison, Texas

they charged me $130 for this basic a** set.. when their menu says prices for acrylic start at $40-55. so how did my short full set come out to $130? they didn't have an explanation. i think they saw my friends nice jewelry and decided to up the price because there's no way this short french tip set should be $130 from a small nail salon in Addison Tx. they started acting weird when i brought up the price and rushed to finish, left powder from filing all over my hands and didn't oil my cuticles. read more

Urban Nail Bar Addison - the menu - Nail Salons Near Me - Addison, Texas

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I've been a regular customer for 3 years. Kathy & Lilly always take great care of me! 10 stars! read more

Urban Nail Bar Addison - Nail Salons Near Me - Addison, Texas

Pass on this place. My nails did not come out well and I had a bunch of cuts on my feet and hands. Also seem to have gotten some weird nail issues since going here. Was all together a bad experience. Even the service was little to be desired read more

Literally went for a soak off and gel on my natural nails because they were at a at my goal length. One lady started my nails in the soak off process and was doing a soak and drill interval on my nails . Then a guy starts doing my nails with the same interval but with a file on the tip of my nails . Next the lady comes back with a drill and soak interval on the tips of my nails again. At this point I realized that on one of my nails half of my nail length was gone! The man then tried to tell me my nail grows on a deep slant on that one nail ( that was definitely a lie) . The receptionist then came to resolve the issue and told me they can just put a tip on that nail. I didn't like that option but I had no other option so I agreed. She walked away , then next thing I noticed the man literally just cut down two of my nails . He told me he was just making them square ( which I never asked for!) I then compared with my hand and there was most definitely a length difference. Another lady then came and told me they have to cut the because my nails were week as if they didn't just drill and file on my nails for 45mins! I lieterally left the salon with absolutely no nails at all! It was so unprofessional and the man doing my nails was literally on the phone the whole time obviously not paying any attention. For context, I had gel ex nails done by this same salon. If you know anything about gel ex nails you know it doesn't take that long! Thank you Urban Nail Bar , I now have no nails for my event . If you're could give me them -5 stars I would! read more

Upset with quality of service. No resolution. Not rude but def not friendly or welcoming. Made mistake with pedicure and messed up shape of my eyebrows. Left upset and unpleased overall. I would not recommend. Try different nail place. read more

Super wishy washy. Used to be consistent but now the vibes are so off. I don't know if I don't look like I'm not gonna spend money but always feel as if i'm being treated as an inconvenience for basic services. Guy at the front doesn't save appointments in the system so when you get there you have to still have to wait. Also asks you to pay multiple times before the service is even over. Not the vibes read more

My daughter and I tried urban nail bar for the first time and was quite disappointed to say the least. Prior to stopping in, I called and asked if they had a kid chair. The gentleman told me yes they do but there in fact wasn't. This was suppose to be a mother/daughter experience and it took approximately 35-40 minutes for my daughter to get attended to while my nails had already been started. My daughter is only 4 and began to grow impatient, repeatedly asking why am I only getting my nails done. Unfortunately, she began to tear up and goodness, never thought this experience would turn left for us. When I asked why are other people getting taken care of before my daughter and that we were there for a while already and before others, the only feedback I received was that they had no one. Yet, two other techs came out from the back to attend to the ladies next to my daughter whom arrived 20 minutes after we did. Not only was this poor service, I noticed during check out the over charge in pricing. Charging my daughter for an adult pedicure vs a "princess pedi". At this point, I was just ready to leave, didn't even bother to bring it up or complain. Again, this was suppose to be a positive experience and didn't want to make this even more frustrating. I will not be returning. read more

Urban Nail Bar Addison - Nail Salons Near Me - Addison, Texas

I use to really love Urban nail. There's never really a wait and they get you in and out. My man and I both come in and get full service, and we tip well. However, the experience I had today really saddened me. The tech presented to me apparently was sick and I could tell her energy was off. She then precedes to rush my nails, and after my polish was applied she leaves, with my hands stained with acrylic. Once I made her aware she cut me off and proceeded to speak with her colleague in an annoyed tone. I'll more than likely be finding another home shop. read more

Urban Nail Bar Addison - Underneath all the oil - Nail Salons Near Me - Addison, Texas