My company catered a lunch from here and it was absolutely amazing. The lasagna tray was cooked perfectly, with the right balance of all the ingredients. We also got a penne pasta with a red creme sauce and mushrooms for our vegetarian friends... superb! The sauce was light and flavorful and the penne was cooked to a perfect al dente. We also had a simple Caesar salad that was super fresh and some garlic bread to round it all out. To finish it off, we had some great peach tea and lemonade as well as an assortment of cookies. I would definitely order again! read more

My little sister with BBBS and I went here for lunch prior to doing a volunteer activity in the area. The food and service were GREAT!!! The portion sizes were larger than anticipated. Plenty of seating inside throughout. The best part of the meal was ending it with a hot, soft chocolate chip cookie! LOVED IT!!! I definitely plan to go back to try other menu items = there were lots! read more

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My favorite lunch spot in all of DFW. The menu has a ton of variety - and somehow it's all good. My go-to is the Asian chicken salad, but I've also had the burgers, pizza, and sandwiches... zero misses. Plus the staff is genuinely friendly (which always makes it better). I love finding local spots like this. read more

You have to ask for extra sauce on pasta, otherwise they will charge you extra. If you order regular it is bone dry. Do better

The food is really good here! Very plentiful to have leftovers for later. I love the salads, pasta, & sandwiches. The sundried tomato penne pasta is good enough without chicken. Very clean place as well read more

Urban Eatz - Side house salad - New American Near Me - Richardson, Texas

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Great food, everything was fresh, hot and had great flavor. I would recommend trying this place

Wow! Great surprise! We were going to the Eisemann Center for an event, looking for a nearby place to eat. Friend suggested this place. The atmosphere was casual dining, order at a counter, get a pager, pager goes off, pick up your meal. Clean and nice, as if it was new and literally just opened! I got the jalapeño burger. Said it was 1/2 pounder... biggest 1/2 (meat) burger I've got, ever, for $12 with fries... however, I upgraded to onion rings. Not only was it big and tasty, the (beer batter) onion rings were great and big portion. Wife had the pull pork sandwich with fries. Again, big portions, great taste... especially for $10. Friends got pasta with chicken & pizza. Again, big portions, tasty and great pricing! We highly recommend this place, and we'll be back, soon! read more

Urban Eatz - Counter - New American Near Me - Richardson, Texas

The food,ambience,service the location was really very cozy. Highly recommend!!! The person I was with is very hard ti please (food wise) he said everything was good burgers seasoned very good Definitely going back!! Forgot to take pictures ​ read more

One of my favorite places to eat at the Eastside Plaza in Richardson. Always good food made fresh. I usually get a salad or one of their pasta dishes. Love to support family-owned businesses. read more

Urban Eatz - Honey Crisp Chicken Salad - New American Near Me - Richardson, Texas

Stopped by for lunch while we were in the area and had this bad boy Buffalo chicken sandwich which was tasty but it could of used more Buffalo sauce it wasn't quite as coated as I liked. Fries were nice and crispy. My daughter enjoyed her kids meal chicken tenders they were seasoned well she almost ate it all. So much to the menu will definitely return and try a pasta dish they looked really good! read more

Urban Eatz - Buffalo chicken sandwich - New American Near Me - Richardson, Texas

We've been eating here since it opened and it's consistently good. I love their salads and their soups. My daughter loves their pasta dishes and her go to is the grilled chicken bow tie. I love their chicken tortilla & tomato bisque soup! The service is always friendly, read more

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How have I never heard of this place before? We were looking for somewhere to grab a bite tonight and decided on Urban Eatz in Richardson. The menu looked tasty and affordable, so why not. I ordered a grilled chicken sandwich, hubs had a burger, son had a pizza. We were all really impressed with the flavor and fresh quality of our meals. The fries were delicious! I don't know how they make them with that crispy texture, I've never seen fries like that before. They were yum! We were happily satisfied with our meals and thought the prices were great. The employees were really nice and the place was very clean. It was such a pleasant meal and we can't wait to return. read more

Came here the other night for dinner. Completely regret it. The food was so bad. I had the lasagna and garlic bread. The garlic bread didn't look like garlic bread and the lasagna was covered in oil. I tried to soak it up and take a few bites but it was truly awful. My son had the kids chicken strips and fries. He took a couple of bites and wouldn't eat anymore. He said it didn't taste good. I tasted his fries and they had an odd aftertaste. Waste of money. Won't be back. Food was not edible. read more

Urban Eatz - Their version of "garlic bread". It was terrible. - New American Near Me - Richardson, Texas

Urban Eatz in Richardson was pretty good. The chicken and the broccoli in the bow tie pasta were huge pieces. I wish it had been cut up more. The flavor was a little lacking. Quite the popular place though. read more

Urban Eatz - the entrance to a restaurant - New American Near Me - Richardson, Texas

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Today was my 2nd time eating food from this restaurant. The food is consistently good. I had the California sandwich the first time, and the Southwestern Chicken sandwich today. The sandwiches and fries were delicious! The first time I had food from this restaurant, it was picked up by my sister-friend, so today was my first time going into the restaurant. The 2 stars are because of what I witnessed when I walked into the restaurant today. The man who worked the counter was at the sink, near the counter, brushing his teeth. BRUSHING HIS TEETH! Maybe some people are cool with that and may even brush their teeth in their kitchen sinks. I don't. So, bottom line, I don't care if the food tastes good. I will NEVER eat food from this restaurant again. The sandwiches and fries aren't the best I've ever had anyway. I've had better in cleaner restaurants. The dude didn't even wash his hands when he finished brushing his teeth. He wiped his mouth with his hand and walked right over to the counter to give me my takeout bag. Yuk! read more

Went at a good time because the atmosphere was very laid back and relaxing, not overstimulating so I had some happy kids. The salad is big and filling and the sandwich was as my husband says, "good and fresh." Overall, a fast quick service meal. read more

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How can you mess up my order TWICE?!?!!! First she forgot to give me the potato chips with my order.. I came back to get the chips and place another order and NOW she left off the avocado!!! She even looked at the order before handing it to me!!! I called and she had the nerve to ask AM I SUEE?!!! That's it.. forget this place!!!! THEY DON'T CARE!!! read more

I have been a fan of this place since 2002 when the owners had Oliver's Eatery on Frankford. Their chicken ranch salad is my favorite item on the menu but everything is good. The staff is friendly, the place is spacious, service is great, food is fresh. A huge shout out to for their group accommodations too. My mom's women's group had a game night at your restaurant. Lots of room for everyone. If you're looking for a place to host a book club, meet up, game night, bunco - this is your place!!! read more

Ate here today. There were 3 in our group. One person had the pulled pork sandwich, Asian Salad & I had the Santa Fe Salad. All yummy but the counter service could have been more friendly. I asked for extra tomatoes on my salad and my request was ignored. Would definitely go again. read more

The food was good vibe was chill the food to eat at if your wanting came on a Monday afternoon good place to study and get a quiet place to eat with decent food and a reasonable price read more

Urban Eatz - Chicken poblano soup was good light taste - New American Near Me - Richardson, Texas

I like this place, and usually eat inside. However, today, I got takeout and was very disappointed in seeing melted Styrofoam on my fries. This is a health concern, and food service should use paper or foil to protect feom this happening. I recommend going to eat inside, but be wary if ordering takeout. read more

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This place is filthy. My husband and I stopped by for lunch to try this place. We literally stuck to the table because it was so sticky. Kind of reminded me of being in Waffle House. The spouts on the tea dispensers had not been cleaned in some time. How do I know this? Because there were long strands of moldy filth hanging from the spouts. There is enough dust hanging off of the vents to make you consider masking up again if you suffer from dust allergies. If you do decide to try this place, dig in as soon as your food is ready, otherwise you might lose the opportunity to have warm food. Our "fresh out of the oven" pizza was served luke warm. Come on guys. Do better. Dallasites have a plethora of restaurants to choose from so it's easy to rule out places that have basic issues like these. read more

Food is terrific. Menu is not real complicated, but it doesn't need to be... What they offer - they prepare very well. I've eaten there many times and the staff is always friendly no matter who happens to be working at the times I visit. Nice and casual, a comfortable place that reminds me of "a luncheonette". We live in Frisco and my wife and I find a way to stop there when we take trips to Dallas (which is pretty regularly). We could eat in Dallas or we could eat in Frisco, or we could eat somewhere along the way. We always plan our trip so that we stop in Richardson to dine at Urban Eatz. Yum!!! read more

I cannot recommend this place to anyone. The food was just not good. The worst part was definitely the chicken, it was so dry that it crumbled apart like dirt. Speaking of dirt, they didn't wash the lettuce very well. It tasted dirty and had a very weird aftertaste. The price wouldn't have been that hard to fork over if the food was decent but unfortunately the food wasn't up to par with the cost of the food. If you want to replicate their "signature" sandwich at home over cook your under seasoned chicken then slap It on some mediocre bread with some dirty lettuce. I will say the fries were okay but not enough to save the rest of my order. read more

In short, this place is a bang for your buck while being incredibly tasty. I have always ordered the vegetarian sandwich with a cup of tomato basil soup, which always hits the spot. As a vegetarian, I could not ask for anything more. In the place itself, there are so many containers of pickles (crinkle-cut and spears), olives, and jalapeños which you can pack up and take to go as well. Yum... even recalling the experience makes my mouth water! The bread is crunchy on the outside and soft on the inside, and the inner filling is unlike anything I have had before - the mushrooms are perfect, cheese is melty, red peppers and zucchini make me want to eat more veggies since they're so delicious, and the pesto cream cheese makes the inside of the bread so soft and it's so tasty! Combine the sandwich with some soup... HEAVEN. I think I may go back and get it tomorrow again because I miss it... I don't usually sit inside, but it's nice - it's a very light vibe and would be perfect for a lunch meeting. read more

Came by Urban Eatz last fall with a big group of coworkers for a quick lunch and was decidedly whelmed by the experience. For the price point it's a quick and easy option for lunch, but I don't know that I'd come back again - I got one of their sandwich combos and the bread was tough and the fries were dry. I ate half the sandwich and took the other half to go and ended up chunking a few days later because it just wasn't worth reheating. Maybe I just didn't order the right thing - other people seemed pretty happy with their pastas and other dishes - but with the plethora of other options in this area, I just don't see myself returning to try any of them. read more

Urban Eatz - New American Near Me - Richardson, Texas

It pains me to write a bad review, as past experiences with Urban Eatz have been great. My Swiss Mushroom Burger today took so long to come out, I had to approach the staff and point out seven other people, who ordered after me, received their food before me. The response was as predicted, "Well was their food less complicated to make?" 1) How is the customer to know what is "complicated"; 2) It shouldn't matter; and 3) If it is something truly "complicated" then advise the Customer upon ordering. I responded, "They ordered burgers... just like I did." Suddenly the burger appeared and I went back to rejoin my group. Based on past experience, I expected something delicious. The only part I could taste was the lettuce and red onions. I had to nearly drown it in steak sauce and yellow mustard to get any flavor. At first I thought it was just me, but the French Fries were perfect... so it was the burger. If I ever go back, I'll stick to the West Coast Club. It was delicious and came out quickly. read more

Urban Eatz - Chicken sandwich (behind all those fries) - New American Near Me - Richardson, Texas

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This is the last straw (of hair). This place is absolutely delicious. But they're not sanitary at all. I have been about 10 times and 3 of these times have I had hair in my food. I haven't visited in 4 months because last time I had hair in my food and I saw the person making my salad, not wearing gloves so I got super grossed out. Today, I ordered another salad, and again no one on the cook line wears gloves or beard nets. What do I find? Another hair. So done with this place and their lack of sanitation. read more

Urban Eatz - Hair in my Cesar salad. Again. - New American Near Me - Richardson, Texas

Found this place completely spur-of-the-moment and was not disappointed... well... maybe just a little bit. First, the disappointing part. For reference, I ordered the Mushroom Swiss burger. The burger was cooked well, a decent size (especially considering it's basically a $10.00 burger), well-seasoned, and came with all the toppings: lettuce, tomato, red onions. DIY pickle spears, pickle chips, olives, and pepperoncinis can be added as well. The disappointing part was that my Mushroom Swiss had like 5, maybe 6 little mushroom slices on it. Considering the size of the burger, I feel like there should have been more mushrooms on there. Too many bites were essentially a swiss-cheeseburger. Other than that slightly minor bummer, everything else was great. The absolute best part of the meal were the fries!! They are miraculously crispy on the outside and well-cooked on the inside. What sort of sorcery is this?? The absolutely-delicious kind, that's what. This place is a fun little gem hidden away in a Business/Apartment/something structure. read more

We come here ever so often, and I am in love with their french fries! They also have a pasta dish, Chicken Picatta, that is so yummy! My husband loves the jalapeno burger! The staff work hard to keep the place clean and nice, and I always enjoy my brief chat with the person working the registered. Great customer service and great food! read more

I had not been to this restaurant since before Covid, but I always think if the restaurant survived during that time it's doing something right. I invited a friend to join me. We arrived at 12:15. The first thing that hit me when I entered the store was the smell of Fabuloso, not the smell of food. Not great, but I thought "what the heck, at least I know it's clean in here". But not so. We placed our order at the counter and were given two plastic glasses for drinks. Mine was wet and greasy. The condiment and napkin area was dirty. We picked a table on the upper deck. The table was greasy and no napkins are available to do your own wipe down. The mirror on the wall was covered in little kid hand prints. But the food was good! Salads were presented in the same large white bowls I remembered and contained ample "good stuff" not just a lot of lettuce. The were served with a package of breadsticks on the side..nice touch. read more

Food is still good. Customers are not required to mask. Employees are wearing them.

Always great food and friendly staff! Service is is quick and food is cooked to order - not fast food. I have visited here many, many times.

Decided to come in with our youngest during lunch time. Ordered a salad since I was feeling it and the ingredients in the salad sounded bomb. I can not recall the name of the salad but it had grapes, mandarin and a vinaigrette dressing. It was my first time here my wife has been here before and I have to say that the salad was one of tue best ones I had mindful that I really don't eat salads like that. read more

Our church ordered take out for us during our training on Sunday. We had a large try of lasagna, some kind of green garlic bread and a Caesar salad. While I enjoyed the ricotta cheese filling in the lasagna, the sauce was very sweet. I was also off put by the green garlic bread because I didn't really know what to make of it. But, it was tasty. I would like to go to the actual restaurant and see what else they have on the menu and how their prices are. I would probably order something that had little to no red sauce. read more

Urban Eatz - Lasagna and bread! - New American Near Me - Richardson, Texas

I come here a lot. The sandwiches and burgers are really good. I also like their soup

This place is really close to Panera and honestly it is so much better than Panera. Everything I have had from here is really good and it is the perfect lunch spot and the prices are unbeatable. I definitely recommend giving it a try. read more

I love the lasagna here! The food is always fast so it's super convenient. They have a wide array of food options

Have eaten here in restaurant a couple of times. Ordered using a deliver service twice this week. Ordered their Bow Tie pasta with grilled chicken in a light cream sauce, mushrooms, and broccoli. I'm a big fan of a similar dish at Maggianos. Urban Eatz product is better!!! Obviously more reasonable as well. I can't say enough. Their Poblano Chile soup is also really good!!! Hats Off...keep up the good work!!! read more

Each time I order food, I ask for crispy fries. This restaurant refuses to make the order the way I asked. Some guy working here told me, they don't cook the food that way because the food will become soggy. My food is soggy currently with them not cooking it the way I asked. So his explanation was worthless while ignoring that doing it YOUR way gets me the same results.I'm not sure what business takes money and tells a person we will cook your food the way we want to. I cannot support a business that cannot get something so simple wrong. Then, boast about it. Bad establishment, bad management, just bad overall. read more