I was in the store to pick up a couple things for my cats and noticed that their favourite food was…read moreon sale, buy one get one free. Great! Load up a bunch, head to the till and it doesn't ring up on sale. Cashier calls a floor manager to check the shelf, who then checks with the store manager and apparently this was a Black Friday promo that had expired. Even with their mistake of the signage being left up they wouldn't honour the discount out of goodwill. Not even a few pieces. According to the floor manager they don't take part in the Code of Conduct, whatever that means. However if the company can afford to put it on sale for a price, they can afford to honour the sale when the employees haven't removed the signage a few days after the expiration. Incredibly disappointed with the service and likely won't be back.

Staff here for the Reptiles and Fish section are great. I want to say though that if you're looking…read morefor rats they are almost $20 more expensive here than they are at Mr. Pets in St. AB. They also don't come individually wrapped - they wrap them in paper towel and put them in a bag for you. This means they might get freezer burn or stuck together if you don't use them fast enough. So my suggestion is to only buy like 4 at a time instead of stocking up. I honestly think I will keep coming here for worms, but I'll stick to buying my rats elsewhere just for the price alone. You gotta come on Tues/Thurs to get the new worms! If you come on a Monday the selection isn't good and you might be buying 50 but then find that half are dead. So definitely try and come in for the fresh shipment. Sometimes I bring my babygirl Smaug (Bearded Dragon) here and the staff is so nice to here. They love seeing her and she likes to be out and about socializing with all the humans. I like that you can bring your animals here - even the reptiles. I come here just for the staff alone, they're always friendly and helpful. I feel like I get good service here. I also bought my ginger cat, Churchill, here! We saw him in the window a year ago and had to take him home with us! I can't believe that was almost two years ago now! Time flies!

I used to buy my dogs food here all the time until they had to go on a specific brand. I have also…read morebought my dogs treats here and they love them. I enjoy going in there and just looking at the sweet cats up for adoption. The shop is also WHARF animal rescue. They adopt out cats and dogs. I have adopted two dogs from these lovely sisters and they are part of our family. Check their website out to see who's up for adoption. And shop here to help support the lovely cause

Food Dish Wishes is a cute little dog bakery on 124th Street. With a few cats and dogs regularly in…read morethe store, the smell can be quite strong, but our furry friends absolutely loved the treats. (They just wished they could've eaten a cat as well!) The owners of this bakery also run an incredible animal rescue organization and are doing amazing things to support homeless animals in need.

Popped in because I follow their Instagram and saw they had Christmas bow ties for dogs. Luckily I…read moregot the last one. Clean store that welcomes dogs. The sales person was super friendly. They carry local treats and food from Farm Fresh Pets. I'll definitely be back to support local.

A new pet boutique for High Street! The store was well organized. Treats, food, toys and supplies…read morefor your furry friends. The products and food options are of high quality. Many brands were Canadian. More selections will be coming soon, I was told there were some on back order. They were also interested in feed back, to meet the needs of their customers. This is a great addition to the area!

I really, really enjoy visiting this local shop…read more I came in to get some bird seed during this brutal -35C cold snap for my feathered friends and I was equipped with seed and sent on my way. I had a bit of a challenge when I looked about and only saw HUGE bags of seed - I have one feeder in my condo, and I don't want the seed going rancid like the last bag! The lovely lady at the counter was VERY helpful getting me a seed mix in a not giant bag that meets the needs of my neighbourhood birds. However, I do recommend mentioning the kind of feeder you have when you are getting seed - I'll need to either modify mine, or get a different one as the larger peanuts get stuck in the holes - oops my bad. While paying for my bag of seed, I noticed on their video tv a video of birds feeding at an interesting hanging pole with variety of seed discs - what a GREAT idea! I can feed different kinds of birds and offer more than one kind of seed! Had to take one of those too! There are ALL different kinds of discs - I picked up a suet/peanut butter disc, a mealworms and seeds disc (mmm yummy protein!), and a seedy selection disc along with a new hanger. However, I did notice that the sparrows aren't really great at getting food from a vertical hanger with no perch - I should probably consider adding a horizontal feeder, which I saw on the wall next to the shelves of discs. Reasonably priced, and less mess than loose seed too! There's also a selection of shaped hanging seed "bell" types - the racoon is hilarious! A great selection of gift items, flags, feeders, and a customizable pole system for your yard can make anyone happy! Between the live owl events in store, bird watching etc, this shop has a lot to offer. Sign up for the mailing list, and if you feel so inclined, buy an annual club membership! For just $25, you get discounts in the store, and special deals & offers! Next, a heated water dish for the little guys. Pretty sure they'll have that too.

A great store for everything you need for bird lovers. In the last two years or so I have bought…read moreseveral birdfeeders and bird homes here. I have also bought seeds and other things bird related They have a great selection in different price ranges and the customer service is always great. They Definitely know their stuff. It's a nice little place also to find unique gifts.

great staff, very knowledgeable and helpful. Great selection of products. we are always able to…read morefind what we are looking for. would not shop anywhere else.

Came to Homes Alive this past weekend to volunteer with Zoe's Rescue Society (I foster kittens!)…read more The staff were fabulous and knowledgeable. The treat section for dogs was out of this world! I've got to admit I was a tad bit jelly wishing kitties had adorable baked treats but I understand the diets are entirely different. The layout of the store was easy to navigate with kitties in the back - saw what? Nobody puts kitty in a corner - just kidding! I highly recommend the CatIt line of toys she ball tracks - they build together and are always a winner with my kitty klan! They had a great selection of Oilers jerseys and bandanas for fury friends and collars and tags galore! There's a clearance section in the back left corner of the store just past the public washrooms. Be sure to sign up for their rewards program - first Tuesday of the month is 10% off regularly priced items. As part of their great customer service quest, they give you a second receipt to drop in a box on the wall on your way out ranking the service you received on that visit!

the groomer , wow she doesn't know dogs. My senior Great Dane went to her and she tried to get him…read moreon a table. Second chance with my senior lab. Big mistake, Bella sat there for 2 hours without getting groomed. terrible service.

I prefer this store to Pet Smart on so many levels…read more Their service is better. Staff is helpful and friendly, and they'll engrave your pet tags for you. I believe they also do grooming in the back, but I haven't used them yet. Price and selection of foods seems to be better. This is another service I don't need as much, but it's nice to find the furchildren nice little goodies like Turducken wet food. What I appreciate them most about this place is the quality and price of their merchandise. I noticed the price of their cat trees have gone up, but they are still far superior to Pet Smart. Pet smart 'stack' their levels, where as the ones you buy here are 'staggered'. They sell buckle and better breakaway collars for less, with no stupid bells on them. Oh--and check out their awesome selection of all natural dog-treats!

We buy all our cat/ dog food here and have been for years. The staff are excellent and very helpful…read morewith our questions about the best care for our pets. I recently inquired about dog chews for keeping my big boys teeth clean and received a lovely gift bag with a couple different products inside. I was really surprised. I didn't expect that. Going to get food is something my dog loves doing because he loves it there. He has a little visit with the staff and the cats and French bulldog that are usually around. I love and support my local businesses in my city. This one is a favorite of mine. Highly recommend!!

Alright, I'm not trying to be a stick in the mud or whatever, but you would think with a name…read morecalled "Global Pet Foods" that they would have a large variety of pet food for different types of pets. If you go to their website they say they have food for lots of animals: cats, reptiles, dogs, birds, fish, small animals and rodents... but when you actually go I would say that they mostly have food for cats, dogs, and birds. For birds all I noticed was Armstrong and Sunseed, nothing else in store. I'm just super hung up on the name right now because I don't think a place should be called "Global" if it only caters to the common animals. No rats or worms! This place is not reptile friendly at all. I was kind of miffed because I live down the street so it would have been cool if it was. The staff seemed really confused when I asked about the reptile section... they said they don't really carry that stuff. This is when I got hung up on the name. I also just don't find their prices to be competitive at all. If anything it is on the expensive side. Greenies, for example, are almost $2 more expensive here than they are at Petland. This is why I don't really find this place to be anything special. They do have a bomb selection of animal clothing though. So I bought a winter jacket for my naked cat. Now he can be warm!

I pick up treats, cat litter and canned cat food here every couple of months - folks are helpful by…read morephone too. During the pandemic, they are really doing the right things. Sanitizer at the door, they moved the most popular kitty litter next to the door, so I didn't have to make 2 trips down the aisle to get my litter this time. Either they aren't busy, or the times I go are great because I only seem to encounter a couple of customers when I go. Last year I picked up a super sized mug that says Dog Dad - c'mon, how many Dog Dad things have you EVER seen?! They have some unique gifts and the mug turned out to be PERFECT for his microwave noodle soups. Yesterday I noticed that self-serve dog wash is now by appointment only. Sensible so they can control the people and cleaning needed. I also picked up an absolutely gorgeously decorated doggie Hanukkah/Chanuka cookie for a friend's pup! Paws up! We like this shop.

This location is doing such a good job at maintaining distance and safety for everyone that comes…read morehere! We came in and everything was roped off, the staff looked like they were ready to keep things clean, everything was done for us! All we had to do was walk in, request our cat food, and we were off! It was honestly the best service ever. We were in and out right away. They also wiping down and maintaining all the debit/credit machines. The staff there also gave us the lowdown on the Ultra cat food which is the in-house brand of kitty food. We've been moving our cat over to that recently. He is definitely liking it so far. We will be back!

We stop by this location often as it carries some brands that Monica cannot find elsewhere and it…read moreis close to my place. It's a smaller store but is always clean and bright. They usually have some rescue kittens/cats near the front window so it is always fun to visit them while you are shopping. They have a nice big dog wash at the back of the store. Lots of selection for a small store and the prices are good. There is ample parking as it shares a big lot with all the businesses in the strip mall. We have always found a spot right in front of the store though so the parking is spread out well for all the business tenants. The store is clean and bright and the staff have always been excellent! Highly recommend this location.

We've been customers of this location since they opened. The DIY dog washes are so convenient and…read morethe staff keep a wide selection of shampoos and conditioners on hand to keep your pups looking and smelling clean. The staff are super helpful. Shout out to Makayla for helping us with our dog food! Our family appreciates the ample parking, great product selection and friendly service at this location.