The staff are great, and there are varieties of products that you can choose. Prices are great…read moretoo. If you join the membership, the discount is very awesome.

I decided to check out the new location on a whim the other day when I needed cat litter and this…read moreseemed like a good opportunity to swing by. Petland is a Canadian company so that's great if you prefer to shop Canadian. There are also signs on any items that are Canadian manufactured which is a great touch. The store is nicely organized, clean and brightly lit. The selection is really nice. I found it easy to find what I was looking for. Definitely sign up for the pets club since the discounts on items are worth it. It does seem pricier than some other stores - but if you don't mind paying a dollar or two more to support Canadian this is definitely worth checking out.

I buy my dog food from pookeys because they have a great selection of locally made dog food. They…read morealways have good stock and are open long hours. Why I only buy dog food at 8:30pm is a mystery to everyone. The pricing here is as good as anywhere else and they also have a frequent buyers program that gives you discounts based on how much you purchase. I recently got $25 off a bag of food wahoo.

Being a past employee of Pookey's this place will always have a special place in my heart. While…read moretheir prices can't compete with those of G&E and the big box stores their knowledge makes up for. For the most part if you have a question about something they can answer it, or they will do their best to find someone who can answer it. If you're looking for something special it can usually be ordered in. If your brand of pet food has a frequent buyer program they'll take care of that for you too. And to top it all off with each purchase on your "account" you earn Pookey's points which can later be used like cash which is great when your dog runs out of food and you're a bit short on cash that week.

I am so pleased to have this pet supply store in our neighbourhood! I shop in this area and it is…read moreso convenient. First visit today and I'm very impressed. Nice store that's very organized and very clean. Nice displays of all kinds of things for your pet. Very good brands are sold here. The staff are great! Very friendly and helpful. I definitely recommend this store, and I will be a loyal customer from now on.

From the owner: Global Pet Foods offers a range of quality holistic foods and supplements for your pets. Visit us…read morein Sherwood Park and take advantage of savings with our Frequent Feeder program on virtually all dry dog and cat food in store.

This place is fantastic. I've been coming here for about 12 years now. From doggy birthday cakes,…read moreto fancy treats, to a nicely curated variety of food, this place is great. Oh and the owners and staff are probably some of the friendliest most welcoming people out there it's obvious how much they love their jobs. If you're looking for bargain pet food this isn't your place. If you're looking for raw or holistic foods, or a nice treat for your pet check them out.

I love dogs, but having to step over a dog in the front door and almost trip over his tail as he…read moreswings it is just not safe. The older lady was nice, but not very knowledgeable. She was also very awkward when she came to ask me if she could help me. She acted like I was offended by her asking before I even had a chance to be offended. Weird. The middle aged woman, on the other hand, was knowledgeable, but condescending. I was waiting for her to yawn in boredom while dealing with me. And, she had a fake smile on the whole time which almost made me walk out and buy the food somewhere else. (By the way, freeze dried is raw food. So, no need to try to make your customers feel stupid.) Bottom line: We won't be back to this bone and biscuit.

This is a super pet store. I am a new owner and the…read moreAssistant Manager along with her colleagues are nothing short of AMAZING. She educated me, took in all my questions and....what? SHE HAD THE ANSWERS. My rescue was so happy by the evening. Overall improvement of 70%. She was eating, playing and being a puppy. THANK YOU PET VALU

This place is FULL of exceptionally fantastic sweet people. The owners the staff give off a vibe…read moreof "family" for lack of a better word. They are all so welcoming and pleasant. I found the best place in Sherwood Park to visit with or without our two dogs in tow. Keep it up everyone you literally are the very best. Oh yeah... and lots of great products/stuff for our pets - besides the good vibes!

This is a smaller PetSmart store than most but it always seems to have what I need. I took our dogs…read morein for nail trimming the other day and they did a great job with Eddie. We struggle at home with the two of us trying to get it done. One staff was able to do it with almost no fuss! Then our dog that like sit needed two staff but that was only because he was losing his mind about wanting to meet another dog in the store! I would recommend their grooming service!

Update: The salon mgr did reach out to me apologized for delay in reaching out to me. The delay was…read morea result of a mind lapse on the part of mgmt. While I won't be returning with my pup I do appreciate the effort and apology provided by the salon manager. As such I'll increase my 1 star review to a 3 star. My dog is still not healthy so hopefully the meds she's on and rest she's been given works! ----------------- Do NOT take your dog here. My chihuahua was in the grooming salon located at the emerald hills location in sherwood park alberta on March 24th 2024. She came straight home after the appointment and has not been outside or been around any dogs since her time at your grooming salon. I live in a condo, she is pee pad and astroturf trained, and treadmill trained. All of her shots are up to date. She was rushed to the emergency vet on March 31st with a diagnosis of kennel cough / rhinitis / reverse sneeze. The only place she has been where she has access to other dogs or where other dogs have been is at petsmart emerald hills location. I contacted the store yesterday and spoke to the assistant manager who said he would speak with the salon manager who was off yesterday and someone would get back to me today. As of the writing of this, no one from the emerald hills location has contacted me today. I wanted to bring to bring this to your attention because as a long time loyal customer of petsmart in general and for the past couple of years the emerald hills grooming salon I felt it was imperative to let the company know this happened to my tiny 8 lb dog at your establishment and to ensure someone checks into this and why it happened so another dog and their owner does not go through the experience my dog and my fiance and I have gone thru since this very upsetting and very expensive diagnosis. It has been an eye opening costly endeavor for sure! A grand total of $341.20 was unnecessarily spent on vets and medications to help my chihuahua get back to her normal healthy self. I have been a pet owner for 30+ years. I understand and appreciate that where more than 1 dog is kennel cough may happen. Nevertheless, when I trust this company with my dog, I am trusting she will come back to me as healthy as she was when she is dropped off. Petsmart Emerald Hills please close the grooming file on my dog. She will NOT be back to your store for grooming

Super pleased with Puppy Tales! We've bounced around to quite a few different groomers for our dog…read moreSundance and never found the right fit. I had high expectations for the "bigger brand" pet stores that offer grooming services and was pretty disappointed, our dog would be half groomed, cut, or scared. Finally, we found Puppy Tales and it's the only place we will go to from now on. Not only do they do such an amazing job with our dog, but their people skills are top-notch as well. They are very cordial, always kind and patient and you can tell that they are all true dog lovers!

The staff and owners are so very kind.... my dog Max is not the easiest dog to groom but they…read morealways do a marvellous job! Fast... kind... and wonderful service. 10/10 in my books!

Hats off to the girls working during the pandemic! They are helpful and complying with social…read moredistancing guidelines. The stores touch points are constantly being sanitized. I am impressed at the efforts in comparison to other local stores.

I've been buying dog treats here for a few years now. Every time I visit this store, the staff are…read moreextremely helpful and pleasant. They have a wide array of high quality pet food & supplies. Yesterday, I visited the store to buy dog treats. As I walked in, a staff member greeted me with a huge smile and offered assistance. While I browsed the dog treats, I was approached by another staff member who offered to assist me. I've been in stores where getting help was impossible; Fort Sask Pet Valu really sets an example of how customer service should be!