Exclusively Cats has been the best place for our Cat; better than anywhere else. Excellent facility, tones of toys / ramps / climbing available. Easy to get to and fair prices. We've used Exclusively Cats many times over the years and feel 100% confident leaving our cat there without any concern. Thanks from us & Elmo read more

I am writing this review just to make people aware of this business. Be cautious about what this company promises to do because they do NOT follow through on the services/care they say they will provide for your pet. I had my cat boarded here in August of 2012. The owner, Marilyn, was very helpful and friendly during communication before I had my cat boarded there. Unfortunately, it seems as if as soon as she had my business, she didn't feel the need to follow through on what she said she was going to do. She said she would put my pet in a room with a window (which she did not do). She also said my cat would be able to go outside with the other cats up to eight hours a day. Since my cat is an indoor/outdoor cat who thrives with being outside, this was the only reason I boarded him here. She also said if he was shy around the other cats she would let him outside on his own at night. Marilyn also said she would give me 'regular updates' about how my cat was doing. None of these things were followed through on. When questioned, she would not admit that she had promised these things (even though I have emails proving the opposite) and claimed that my cat was 'too anxious' and 'untrusting' and therefore would not be allowed outside. I believe that she did not show him any affection or one on one attention and he was neglected and left in a room by himself for two weeks. For a very social cat, this would be very difficult. Anyway, just wanted to let people know to be careful with this business. It seems like they are too busy to give the animals the proper care and attention they deserve and that their customers are paying for. read more

Exclusively Cats is a fantastic place! We have taken our cat, Simon, there for many years now and completely feel that we couldn't have found a better place for our Simon to be cared for and not feel any stress when he is there. Marilyn has gone out of way for us and our cat more than once. Marilyn does not deserve that negative review. read more

My cat stayed at this kennel for 7 nights. When I picked her up she was extremely agitated (which I expected somewhat due to stress). I was completely shocked at how dirty she was (she stunk like urine and her bum was covered in brown stain....which later I learned was a sign of soft stool). I got my cat home and she ate a tiny bit and went to bed. The next morning she did not get up (which I thought was a result of her not sleeping well and being stressed throughout the week prior). When I got home later that night she was extremely lethargic and would not eat at all (not even treats). This was quite concerning to me so I took her to an emergency animal hospital. She required immediate blood work, an ultrasound, and hospitalization for 24 hours. She had also lost weight. I should note that I had my cat to the vet the day before taking her to the kennel - all was great. The vet suggested I call the kennel to ask about her eating and toileting (as this information could be quite useful for diagnosis). It was likely she was displaying some atypical behaviours, as getting that sick in 24 hours seemed unlikely. Marilyn could not really tell me with certainty anything about my cat, other than she was not eating as much as I said she eats, maybe half the amount (which I should have been notified about), and she mentioned that she had a soft stool (again, which I should have been notified about). I noticed that my cat's towel was not in her carrier when I got home and asked Marilyn about this, as maybe it was discarded because it got vomit or diarrhea on it (definite signs of sickness). Marilyn had no clue about the towel, told me she wouldn't have washed it, then changed her mind and said she did wash it, but couldn't answer any of my questions about why it required washing. It was quite obvious that my cat was not monitored and nobody noticed that she was getting sick. If she had been at the kennel for one or two days longer, she probably would have died. It is important to note that my cat did NOT contract an illness or disease at this kennel. After her $2000 trip to the vet she has been diagnosed with pancreatitis and cholangiohepatitis - which the cause is often unknown. She could have been dealing with this prior and the stress of the kennel brought it on - who knows. My concern is that nobody seemed to notice that my cat was getting sick, despite obvious atypical behaviours. Cats can go downhill fast, and I would have expected that these kennel owners would be monitoring all cats closely (which it states on the website), especially new cats who are stressed and in an unfamiliar environment. I will say that the other cats there appeared happy and were running around in the common area. But for new customers who know their cats can get stressed, I would highly reconsider choosing this kennel as they do not appear to be monitoring their clients and clearly do not contact owners at signs of distress. I was lucky that my kitty pulled through. She's at home on 5 medications, but it looks like a recovery is possible. read more

I have had a cat with this kennel on 3 separate occasions. The first time was fine with no issues. The second was a problem because I forgot to bring the paperwork from the adoption and their 'Animal Health Technologist' failed to remind me when we booked the cat in, to bring the documents from the adoption specifying all shots and heath status. This resulted in a last minute issue making it less than pleasant to leave the cat there. The third time we booked we were asked if the cat has had a rabies shot. We said no, and got it done at our vet the next day. While there, we checked with the vet and made sure everything was up to date. When we brought the cat in on the morning of our departure again she went on again about not having any evidence of shots being current, even though I presented all documents including the recent proof of the Rabies shot. I offered to sign a waiver and did so to be able to leave the cat. It was too late to do anything but.. On our way out of town I phoned our vet and asked that they contact her and send over a document or letter saying the cat is fully protected. That was done. As well as her inability to interpret the doctors 'chart' her attitude is what was most annoying. Little cheap shots under her breath were very un-business like. When we picked up our cat, she was sneezing within 5 minutes of leaving the facility. I'm not blaming the facility for the cat catching an eye infection, she had the tail end of that when we brought her in. In fact we supplied eye drops to be administered. But to tell me the cat is all better when in fact she was so much worse, has done nothing for me to recommend this place to anyone. In fact in the subsequent 2 visits to the vet, I made sure everyone there knew what had transpired and the lack of medical and social skills of one of the owners. Think Twice before taking your cat there. read more

I too completely disagree with the first review. This is an excellent kennel. Both Marilyn and Paul provide exceptional service. My cat is always well cared for. read more

I have used Exclusively Cats many times for my two boys - Jack The Cat and Sandy Littlecat. Like most cats they have 'special' personalities. Jack is quite nocturnal so he is allowed out at night and sleeps all day. Sandy is very social and rolls around with some of the other cats all day. The two share an enclosure so the second cat's stay is half price. If either happens to have any medication the Marilyn is happy to administer it. Neither cat has ever had any complaints. I think Sandy thinks he is on a vacation when he goes there. I am always confident that they are in good hands when I am travelling and would never consider leaving them anywhere else. read more

We have boarded our cat for the past six years with Marilyn and Paul. She is a timid,shy rather neurotic cat who doesn't deal well with change of any sort. Marilyn and Paul have been wonderful with her. I've asked their opinion about her behavior etc. and they've always been thoughtful about their replies. I wish we'd known about this place for other cats we've had. I have recommended them to family and friends and we all continue to use Exclusively cats. I can go away (sometimes for a few weeks at a time) and have no worries about the way she's looked after. Thank you Marilyn and Paul! read more

I've just moved from Ontario to Alberta and I needed a place for my cats to stay while we were waiting to move into our house. This facility was exactly what I was looking for - nice big rooms with windows, a big social/communal area and a lovely enclosed garden. Marilyn and Paul are caring, well organized and very accommodating and let me visit my cats every day. I will definitely be using Exclusively Cats again. read more

I just returned from picking up my cat Cooper a few days ago after he spent 3 weeks with Marilyn at Exclusively Cats while I was in transition of moving. I was incredibly nervous after realizing that I would need to find a temporary home for him, and went to view multiple cat boarding facilities and was incredibly disappointed to find how limited the facilities were. When I went to view Exclusively Cats I was very very happy to find a very comfortable facility with oversize rooms for the cats. Cooper is a fairly large cat, so leaving him locked in a small box was a very scary thought. The facility at Exclusively Cats is like a resort compared to the rest! All of the cats were very relaxed and got along incredibly well if they were able to be social, and had open access to the very large and completely enclosed outdoor yard (grass and all, unlike other facilities which were all concrete). And the most surprising of all was the cleanliness of the facility. There were quite a few cats staying there when I went to view, and it was spotless and did not smell of litter at all, while a lot of the other locations we viewed that was the first thing you could notice. I very regularly received updates from Marilyn. If I asked for an update, I received a reply within 24hrs, and quite frequently was given photo updates just to keep me in the loop as to how he was doing. He is not a social cat, loves to be isolated and typically has a lot of attitude when dealing with strangers. Upon receiving the updates, it was quite clear that he was very happy and quite quickly warmed up to Marilyn. She was able to take him outside without any of the other cats initially, until he was comfortable enough to go out with the others. Cooper is an indoor/outdoor cat and I was thrilled to know he was comfortable enough to be outside. However, even if he wasn't, knowing how large their rooms were I had no problem if he would have ended up staying indoors for the 3 weeks. After picking him up, Marilyn told me that he was almost like a different cat than when he was dropped off. And after having him home for only a few minutes, it was very apparent that she was right! He's incredibly social with everyone who comes to the house, is constantly looking for affection and actually has been playing with his toys again! Whatever she did, it worked. In a matter of 3 weeks he was transformed into a cat I've been trying to mold for 5 years. I would recommend Marilyn and her beautiful facility to anyone. It was a treat dealing with her and it's very comforting to know he will always have a 'home away from home'. read more

We were originally apprehensive about taking our cat, Lucy to a kennel. We had never seen a kennel before, never mind taken any of our pets to one. So when it became obvious we needed someone to take care of Lucy while on a 3-week vacation, I contacted Marilyn. She was, thankfully, able to squeeze our cat in -- and how lucky we feel for that! The kind and attentive reception I got over the phone, Marilyn's knowledge of all things cats, and the made-especially-for-felines facility convinced us our cat would be well taken care of. As well as having the company of other cats if she wanted it, Lucy had access to a great yard and perches of all kinds. She even had window in her "suite." The fact that Marilyn had many years as a nurse and a vet assistant assured us that Lucy was in competent as well as caring hands. We even received emails with observations, updates and pictures of Lucy. We know our cat liked it there too because when we came to get her, she didn't want to leave! read more

We were thrilled to find a Cat's Only kennel. Anyone who has cats knows that most cats are very stressed when they are near the sight, smell and sound of dogs. We contacted Marilyn 3 months before our trip and she was personable, professional and most helpful. She invited us to come out for a tour of their facility - which we did. We love their kennel. There is a huge outside area for cats to explore and enjoy the sunshine. Best of all it is entirely enclosed with wire fencing (including the top) so it is 100% safe for the cats. The interior is loaded with great places for the cats to safely play, or get away for some R & R on their own. There are tons of toys, walkways, and hideouts. Best of all it is super clean. After meeting Marilyn and Paul it is obvious that they love cats. After our tour we booked our cats in for a 2 week stay. We were quite anxious since our cats have NEVER been in a kennel before and one of our cats is 15 years old. We phoned Marilyn 5 minutes after we left them at the kennel, and she laughed and reassured us that all was fine. Two days later we emailed Marilyn and she responded within one day to give us an update. She was concerned about our youngest cat who was not eating. We answered that we thought she would eat when she felt settled. Since we had no dietary concerns, Marilyn - on her own - decided to give our cat an alternate canned food to try to entice her to eat. That worked! No problems after that. Marilyn is also a retired Veterinarian Technician, so we felt more than comfortable having her administer medication to our eldest cat. We received responses to every email we sent during the 2 weeks we were away. When we went to pick up our cats both Marilyn and Paul gave us an update on how they were, where they were likely to be within the kennel at that time (since they had free time out of their kennels during the day) and comments on their individual personalities. Obviously our cats were not a number, or just a fixture in their home. They were extremely well cared for and observed during their stay. In fact both owners knew the names of every cat in their kennel, most cats had been there for extended and/or frequent stays. We would not hesitate to leave our cats here at any time. I wish there were more kennels like this in other areas so all cats could have their own home away from home. Thank you Marilyn and Paul. read more