We recently took our 12 year old cock-a-poo to Debbie at Keidun Dog Grooming. This was our third…read moreattempt trying to find a new groomer. We were very pleased with the results. Finally we had found a caring and competent groomer well experienced and reasonable in cost. We happily give her 5 stars.

Debbie has groomed my dog for 9+ years. She always does an excellent job and my dog Bailey is…read morealways excited to go there so obviously she is well treated there. I would not want to take my dog anywhere else.

Hello my name is Carolyn and I have a 5 year old Havanese named Bailey that has been going to…read more Wagsmore since he was 6 months old I adore the staff there and find some of these comments hard to take I myself have been treated with the utmost respect and kindness and always a smile and accommodating and happy to help First I book my dog every 5 weeks for a year in advance for the exact reason of not being able to get in, and if they say they cannot accommodate you and your dog and give you a date that if far way, I personally like to hear that because it tells you that they are very busy and have a large clientele which means everyone wants to get in, and I can say with certainly that they are NOT being rude or lying. I know all the staff personally and they are all wonderful people. My dog is not only happy to go there but comes back looking absolutely perfect every time and to add he is white and come home even more white.I LOVE WAGSMORE and am grateful to be a client and would give them a 10 if I could, but a very well respected establishment is hard to get into in a couple of days for just those reasons. I can say I know over 8 people who take their dogs to Wagsmore the dogs are off all sizes breeds and temperament and all those people feel exactly the same we love WAGSMORE and the team of absolutely amazing people who make that place amazing.And please know this they do fundraising and take donations for shelter and sooooo much more, so they are not in it for themselves they are actually care about our most precious friends our beloved pets our fur babies and most loved companions our dogs!!!!!! I personally cannot say one bad word about this place and myself and my friends that go there as well are BEYOND GRATEFUL Thank you WAGSMORE from us and our fur babies for being the great establishment that you truly are always Bailey and Carolyn

Have always had nothing but professional and courteous dealings with the staff. I know they take…read moreexcellent care of all my dogs, I drive from out of town to have them groomed here. They are also super patient with nail trims and always willing to provide advice. My dogs always look and smell great after their visit, and they are never stressed in fact they enjoy going in! They also sell some products, collars, and mountain Dog food :)

Take my dog and cat there to be groomed. Staff is wonderful and owners are knowledgeable and so…read morefriendly! My pup always comes home happy and was pleasantly suprised how easy and stress free it was for my cat to be groomed. He was very content when he got home. Highly recommend Happy Spa.

They deleted my review on Facebook, so I guess I'll post it here and continue to post it until it's…read moreseen. Today I was asked to leave and belittled in front of everyone while I was bathing a dog. It has come to my attention that the employers have been doing some things that they shouldn't be, and then some. They go as follows: 1) when they tell you there is no daycare fee when your dog is getting groomed, they're lying. $10-$20 is taken off the end price to pay for daycare. I've stood there and listened while the owner has lied to the client "oh there's no day care fee" but there is. 2) 40% of the tips that they client so graciously gives to us groomers is being taken and kept by the owner. When I started I was told that that 40% was given to the girls at the front cause they're amazing and do everything for us like clean and book dogs. Well they lied to me. Those girls have never seen a portion of the tips and they never will.. I was more than happy to give some to those girls cause they deserve it. Then I was told that I MISHEARD what I was told but I definitely did NOT mishear. 3) daycare is over filled with dogs to the point that the amazing day care workers who work so hard have a hard time keeping track of all the dogs, leading to dog fights. The girls and the dogs are all so amazing but the owners are money hungry and don't care that there's too many dogs to handle. 4) hot water runs out within an hour or so of the day. Due to time constraints some dogs are forced to be bathed in ice cold water. The fact that so. You money is being taken from the groomers and the daycare and yet they still can't afford to update anything that would help for the well-being of the dogs and the groomers is beyond me. They also blame the fact that they can't afford a new hot water heater (they've been saying this for over a year now) on the groomers. 5) the owner does so many wrong things that are far beyond a professional business that it makes it hard to even know what is do be done with a dog for a haircut. All dogs should be assessed at take in (I've managed a grooming salon for years) to ensure the pet parents knows and the groomer knows what the best option is for the groom. Often time so frazzled there are no notes written and the parents are often times needed to be called to change grooming plans when it could all be done first thing at drop off. 6) mould under the tubs. 7) everything possible is done so that they don't have to pay GST. All cash/cheque/e-transfer so there's no paper trail. 8) constantly reprimanding employees for such small things like not training someone right and getting mad at them for not knowing they were supposed to do things or literally just being jerks for no reason. It's toxic. Today I was told that everything was fine until I got there, but that is just not the case. The girls there are so amazing and so talented, and the daycare dogs sometimes are the best parts of my days. But the owner told me to pack my shit and go and watched me so that I "wouldn't steal anything" and all the while I was just bathing a dog and minding my own business. I was going to just switch jobs and leave it at that but now I've been let go just before Christmas, belittled and so disrespected, I can't let any of this go and I will keep fighting until something is done about how things are run there. The employees and you all as clients deserve so much better. No one deserves to be treated the way I was today and as I have seen other employees be treated there. I'm copying this and I will continue to post if it is deleted.

After a rather traumatic first experience at another groomer's, I was really nervous to take my 4…read morelb. Chihuahua mix, Havarti, to get groomed again. She was only about 10 months old and had a lot of separation anxiety; after our first experience at another groomer's, she shook like a leaf, didn't play, and didn't eat for 24 hours. I was very tentative when I took her to the Grooming Studio, but the interior was beautiful and the atmosphere was much more welcoming and up-scale from the last groomer we had been to. They began by soothing Havarti: petting her gently and offering her treats. They used her name and treated her like I would. They're always busy here, but it's never a 'hectic' mood, which is important because animals are so sensitive to that. When I came back to get Havarti, she was sparkling clean and all the hair was out of her eyes. She even had a cute little bandana tied around her (they always do a bandana or bow). Her tail was wagging when she saw me, and she was her normal self. I don't know whether it was the environment, less noise, or the fantastic staff, but some aspect of the Grooming Studio completely shifted my nervous little puppy's grooming experience. They also sell beautiful collars and you can bring your own pet shampoo in if you are particular. I will always take her back here!

We took our dog to The Grooming Studio, unsure of exactly what to expect. Previously we had only…read moreever taken him to Petsmart. The quality of the grooming he received was definitely superior! His white coat was pure white and incredibly soft. Although he jumped around excitedly when I picked him up, it was obvious he had enjoyed his stay. He looked dapper with his orange bandana tied around his neck and seemed quite proud of himself.

Super pleased with Puppy Tales! We've bounced around to quite a few different groomers for our dog…read moreSundance and never found the right fit. I had high expectations for the "bigger brand" pet stores that offer grooming services and was pretty disappointed, our dog would be half groomed, cut, or scared. Finally, we found Puppy Tales and it's the only place we will go to from now on. Not only do they do such an amazing job with our dog, but their people skills are top-notch as well. They are very cordial, always kind and patient and you can tell that they are all true dog lovers!

The staff and owners are so very kind.... my dog Max is not the easiest dog to groom but they…read morealways do a marvellous job! Fast... kind... and wonderful service. 10/10 in my books!

This is a smaller PetSmart store than most but it always seems to have what I need. I took our dogs…read morein for nail trimming the other day and they did a great job with Eddie. We struggle at home with the two of us trying to get it done. One staff was able to do it with almost no fuss! Then our dog that like sit needed two staff but that was only because he was losing his mind about wanting to meet another dog in the store! I would recommend their grooming service!

Update: The salon mgr did reach out to me apologized for delay in reaching out to me. The delay was…read morea result of a mind lapse on the part of mgmt. While I won't be returning with my pup I do appreciate the effort and apology provided by the salon manager. As such I'll increase my 1 star review to a 3 star. My dog is still not healthy so hopefully the meds she's on and rest she's been given works! ----------------- Do NOT take your dog here. My chihuahua was in the grooming salon located at the emerald hills location in sherwood park alberta on March 24th 2024. She came straight home after the appointment and has not been outside or been around any dogs since her time at your grooming salon. I live in a condo, she is pee pad and astroturf trained, and treadmill trained. All of her shots are up to date. She was rushed to the emergency vet on March 31st with a diagnosis of kennel cough / rhinitis / reverse sneeze. The only place she has been where she has access to other dogs or where other dogs have been is at petsmart emerald hills location. I contacted the store yesterday and spoke to the assistant manager who said he would speak with the salon manager who was off yesterday and someone would get back to me today. As of the writing of this, no one from the emerald hills location has contacted me today. I wanted to bring to bring this to your attention because as a long time loyal customer of petsmart in general and for the past couple of years the emerald hills grooming salon I felt it was imperative to let the company know this happened to my tiny 8 lb dog at your establishment and to ensure someone checks into this and why it happened so another dog and their owner does not go through the experience my dog and my fiance and I have gone thru since this very upsetting and very expensive diagnosis. It has been an eye opening costly endeavor for sure! A grand total of $341.20 was unnecessarily spent on vets and medications to help my chihuahua get back to her normal healthy self. I have been a pet owner for 30+ years. I understand and appreciate that where more than 1 dog is kennel cough may happen. Nevertheless, when I trust this company with my dog, I am trusting she will come back to me as healthy as she was when she is dropped off. Petsmart Emerald Hills please close the grooming file on my dog. She will NOT be back to your store for grooming

My dog had issues with his hind legs getting weaker and we brought him in to find out what to do…read more The vet was exceptionally helpful (Dr. Graeme Shelton) was very good and did an excellent job of helping us deal with our dogs condition. Sadly, after 6 months we had to have our dog put down (both his age and condition necessitated this final situation). The process they have when you have to have a pet euthanized was exceptional and The vet. (Dr.Tara) and the Lead Tech (Samantha) were extremely helpful as we put our dog down. I was most impressed with everyone in the office as we went through this difficult process. Every time I was in the office everyone I dealt with was very helpful, friendly, and kind. Highly recommend this clinic.

would give zero stars if I could. they are cash hungry. don't care about your animals or what you…read morewant as a pet owner. just want to bill you as much as possible everyone you walk in the door. do not recommend. I have changed vets but have to go back and get gouged $$$$ again because my vet was booked.

We have taken our dogs to see Dr. Iqbal both in Gibbons and Aspen Trails for a few years. He and…read morehis staff are wonderful and knowledgeable. We'll continue taking our pets wherever he is because he's a great and caring vet.

We were so happy when we heard that we could book to see Dr Iqbal at Aspen Trails in Sherwood…read morepark. We were considering going to Gibbons to meet him until a friend mentioned he is at Aspen trails in the evenings. What a wonderful little clinic in a quieter location. Dr Iqbal and his staff are fabulous. From the moment we walked in with Gunner (3 year old boxer pup) we knew we would be treated with care and respect. Dr Iqbal is an amazing vet, so understandable, caring and personable. A true professional. Gunner has always loved going to the vets clinics. He loves the attention, the care and of course, the treats. Whose pup does not love the treats, especially the dry liver ones. It is Gunner's 3rd birthday as I write this review. With Dr Iqbal's help and the help of the entire team we are hoping to be on the road to recovery the soonest.