The first part of Dogtopia's philosophy is this "We believe that everyone should share their life with a dog - and we are here to enhance the joy of pet parenthood. Because you're trusting us to care for a beloved member of your family, we take pride in providing your pup with a safe and fun environment while they're with us."
On July 16, 2021, my dog was bitten at the Edmonton Downtown location. There was one staff member in the Romper Room with approx. 30 + dogs when I went to pick up my 9 lb dog. She would have yelped as the bite on her back was a fresh bite, bleeding and was quite evident once I got her home that it had just happened. Some dog must have bitten her on the back as she was being brought to the front. Staff didn't say nothing, no indication that anything was wrong, how could they not know she was bit, they would have heard her pain. I had a bad feeling a couple times in the past month watching the webcam and I am now sorry I didn't follow my gut feeling. I thought, according to their website, the staff are well trained and versed on dog behaviour. Beware bringing your small breed dog to this daycare, they are not safe, or they just might be now that this happened to my dog, it always seems to take an incident like this for something to change. I now have a dog with stitches on antibiotics for 2 weeks and pain medication for 7 days. read more