After months of do-it-yourself dog baths at a local pet shop, we decided to take our dog - a husky…read moremix- to a groomer, for a full bath, nail clipping and brush. While we had expected just that, we received so much more.
Initially, we had scheduled a groom for a weekday and then rescheduled, an hour before the appointment. This - a faux pas to any appointment based business, waived off as a simple pardon. No fee, and no indication of being blackballed from PPS.
We rescheduled a week later, and on the day of the appointment, I did the unthinkable (after already canceling the initial meeting), by asking if there were any earlier openings. They mentioned I could bring him in any time between 5:30 and 6:30, and I thanked them graciously.
Upon dropping my dog off, I had an array of questions. How is this going to be different from a simple bath and brush I could do myself, using my expensive Furminator rake for the heavy coat. The staff were very accommodating, taking the time to explain both the costs and the package initially requested by my girlfriend. They put my mind at ease, as I sensed a genuine likeness for animals, as opposed to seeing this as a job.
I was told that they closed at 8, so that I should come by before 8 and he would be ready to go.
I came by at 7:55, ready to pickup my best friend. He looked excited to see me. Not just excited because he wanted to leave, i mean- he actually looked happy. I paid for their services, which were itemized and explained by the staff.
Moments later, upon loading my dog into the backseat of my car I noticed a blast of scent coming from his newly washed coat. Did he smell fresh, or did he smell fresh!? Shiny coat, light to the touch. His dew claws were all trimmed adequately, so that they no longer looked like the dried macaroni I had come to expect when I picked him up from precious groomers.
Several days after, I noticed the usual spots in our town home that were usually wrought with sheddings, simply had none. I'm not just saying that, as we had vacuumed the day after his groom, for family thanksgiving. I mean- he legitimately looked white and soft to the touch, and yet- the shedding was next to nil.
After all of the questions asked and the precautionary measures and sentiments felt, I am glad that we trusted PPS for our four legged family member. He seemed to enjoy himself, we felt the pricing was fair and the value received afterwards, knowing that we received a valuable service at a reasonable cost- it was very worthwhile.
Moving forward, I will be sure to use and recommend Premium Petstyling for any/all pet grooming that comes to mind.
Service 5/5
Value 5/5
Price 4.5/5
Great work. Will be back!