This guys seems nice enough and the staff is pleasant and helpful. The problem is that his business is more interested in selling you REALLY EXPENSIVE glasses than providing optometry services. I probably should have figured this out by his advertising and especially when you walk in and the entire entry area is a show room for glasses. Buyer Beware!!!!!!!!!!! The last thing he is going to tell you is that you are just as well off going to Costco and getting a 3 pair of glasses for $18. He'd rather pitch his designer glasses, that you really don't need, for $450+ read more

This office is terrible! The doctor was ok, but the staff was rude an not helpful. They took over two months to get me a sample pair of contacts and then told me it was a reminder call. They told me the contacts were sitting there for a month and a half! Ridiculous! read more

I went to Uptown Optometry for my first set of glasses and just recently for a contact lens exam and I highly recommend it to anyone! Dr. Larsen is so kind and explains the entire process in detail. Wonderful, wonderful, wonderful! read more

I love coming to visit Dr. Larsen for my annual exam. He's always high energy and cheerful, joking around and relaxed. The exam is thorough and professional, and I never feel rushed. Dr. Larsen is incredibly thorough with answering all my questions about things I might be experiencing or the reasons behind a recommendation. He also lets me feel that I have a say in my experience -- whether or not to go up or down a quarter in the power, pros and cons of different brands of contacts, etc. We discuss context and I feel confident with the final decision. He's also very generous with letting me try out an option at home before writing the scrip. Every year, I learn something new about keeping my eyes healthy. read more

Yeah, Dr. Larsen is pretty amazing. He is a very chill guy that by his very presence puts you at ease. Clean office and they are somewhat punctual which is a very good trait for any Dr.'s office. The staff is very friendly and location is very accessible and easy to get to from Downtown. read more

I've been wearing glasses since I was 2 years old and have seen countless number of optometrists and Dr Larsen is by far the BEST! The technician who started me out was new and based on her notes he knew EXACTLY what the problem was with my eyes. My whole life I have always known that I don't see with both eyes at the same time. I've asked 3 different optometrists if this is possible, or true. One said it's not possible, one said she had heard of something like that and another told me that it's my imagination. Dr Larsen immediately began explaining that it is possible, and true, told me the reasoning behind how and why this happens, and even wrote down terminology for me to look up and learn about later. In 30 years, I've never been able to see 3-D movies/pictures and now I know why!! I originally went to Dr Larsen because he was in my neighborhood and I wanted a referral for LASIK surgery. Unfortunately, but thankfully, Dr Larsen explained how I would have too many risks from the surgery and he would not recommend it. He saw how disappointed I was and even told me to go and get a second opinion. Not too many businesses out there that tell you to go see someone else. On top of being so helpful, Dr Larsen was incredibly knowledgeable, kind and patient with all of my questions. He is truly passionate about his job and helping people achieve the best vision possible. read more

Agree with most of the reviews here that optometrist Dr. Larsen is the best: friendly, sense of humor, affable, attentive, and highly knowledgeable. The reasons I don't give the business 5 stars is because (A) their selection of glasses is limited and pricey, and (B) the staff does leave a lot to be desired in terms of friendliness. read more

Bought glasses once. Great service. Expensive frames.

This was my first visit to Dr. Larsen. The staff was friendly and welcoming. Dr. Larsen was thorough and explained everything very clearly. I learned some new things about my eyes. I had called a couple of days before to check on my insurance coverage so I knew what fees I would be responsible for. That was exactly how it went. I did purchase some glasses through his office and found them to be quite reasonable. All in all a great experience. I would recommend this office to my friends. read more

I take pride in the fact I am a patient and fair person...but dealing with the Uptown Optometry puts that to the real test! I just got my third pair of glasses from them and the experience was less than stellar! This latest pair took them 6 1/2 weeks to have them delivered. The pair before that was even worse! Now granted, these things take time, but of the three visits over the years this is the 2nd time it took over a month to get my glasses vs. the two week expectation they verbally advertise while they are swiping your credit card. My trust in this office fell apart this last visit when they told me that the lab who installs the lens onto the frame "accidently" broke the frame. That's fine, but the Uptown Optometry was unwilling to accept accountability. Since there were no other frames available they had to order them from Italy!!!! Really???? Who's in charge of ordering their inventory? Their excuse appeared transparent to me on many levels. These were Ray Ban frames and they made it sound like they were "one of a kind" and had to "be ordered & shipped from Italy". Why would you have a frame in your lobby for customers to possibly purchase when you didn't have the proper inventory to handle this type of situation? And in the midst of all these "reasons" for the delay, they were unwilling to step up to the plate and prove that they really care about the quality of service they claim to deliver...until I (the customer) brought it up. Yes, they told me they would not charge me for the Clear Coat...at this point, now that I finally have my glasses, do they actually have the Clear Coat on them? At this point, the trust factor is so broken I feel as though they probably told the lab to not include the Clear Coat and will somehow bill my insurance company for it. I'm sure Ray Ban is one of their top selling products...would an extra pair of Ray Ban sunglasses in your inventory been too much to ask for? Oh wait.... that may take another 6 1/2 weeks. For a business to force a customer to think or feel like this (which is out of character for me) then I prefer not doing business with them. As a side note...I plan on calling my vision insurance in 30 days to see what appears on the invoice Uptown Optometry sent them...perhaps more will be revealed... read more

Overall, I did not like my visit and would not go back. It took several weeks to get in for an appointment, and when I got there, the doctor was apparently behind schedule - he even joked how I've had time to catch up on all my magazine gossip while I sat. Then I had trouble with the insurance. I had to pay $150 to get my eyes checked!! Too expensive to begin with & the girl couldn't take care of the insurance mix up, forcing me to take care of the issue myself (after I left) and then come back another day to request a refund. Not impressed. read more

Very nice and friendly doc. The staff there were pleasant as well. I will definately be back next year.

I originally came here because it was close to me when I lived in North Park, but have moved from the area and still go out of my way to come here. Dr. Larson definitely knows his stuff and explains it so you understand. It's hard to find good doctors but this is a great place to go. read more

I can see!!! Dr Larsen does magical things with your vision. Ive been waiting to find a doctor that can correct my horrible high index vision with the closest prescription possible. The staff is very professional and helpful. Will be back in the future!! read more

I always enjoy going to the eye doctor but this was by far my favorite experiences at an eye doctor. The staff was super friendly and Dr. Larsen was very personable and enjoyable to talk to. I felt comfortable asking him whatever questions came to mind about my eyes and he was very enthusiastic and informative when answering my questions. Now I know that the minor cloudiness forming on my eyes is caused by the lack of oxygen to my eyes. All I need to do is take my contacts out earlier at night and wear my glasses. Thanks for everything Uptown Optometry! read more

I've been seeing Dr. Larson for a few years now. He is always willing to take time for me if I have a problem. His staff is helpful and always seem happy to help with anything. read more

They shared my personal information on my last visit. Thoroughly unprofessional. The eye doctor is fine; the staff seems incompetent.

dr. larsen rocks all around . . . you're not going to find a better eye doctor anywhere - and this is coming from someone who has been close to blind for most of their life!!! dr. larsen did miracles with my eyes and changed my life . . .. read more

I had a bad customer service experience. Reception did not explain to me all the charges, not realizing that I was about to drop $70 for a contact exam plus another $10 for a Co-pay, she was rude and mean when I questioned the whys. (The co-pay was completely bogus, after taking a look at my insurance form, there was no co-pay required). When I was clearly shocked by the $80, and realizing that I only have $60 in my checking account, I was shaking....I didn't know what to do. Her response was so rude. The doctor was great, but the receptionist was very harsh, her demeanor was abrupt, cold and condescending. Other customers might be okay with dropping $100 when they didn't expect to, but I had to save two months to finally come up the extra $70, please save yourself the humiliation of not being able to afford to get your eyes checked here unless you have $100, insurance or not. I won't be going back, I am afraid. I feel bad enough being nearly broke, and when someone is mean about the whole thing...it just makes you feel even worse. read more

Boy, is my experience different from everyone else's. I had a simple eyeglass prescription from another optometrist. The girls seemed pleasant enough, the place is clean and conveniently located. But it's been four weeks now, and I still don't have any glasses. When I call (they've *never* tried to call me, even when they said they would), they make a bunch of excuses, but things don't get any better, and the glasses never show up. They apparently sent them out to an incompetent lab, and it's "all the lab's fault." Fine. But I just really want either my glasses or a refund, not a bunch of excuses. read more

Had my appt 12/14/10 @ 330. Everything was on time, the staff was really awesome. The office is very clean and neat, and had a very nice selection to include varity of frames and options. Dr. Steven Larson was very friendly, and expressed concern about my vision needs. He took the time to explain to me in detail from every angle possible, and how to help me take better care of my vision. He even took a second look, just to make sure he didn't miss anything during the first exam. He really cares about his patients, and to me that is something that matters most. A quality pratice, and pride in your profession. His staff was very helpful, friendly, and they conduct themselves professionally. I would recommend "Uptown Optometry" to anyone!-Jason read more

Highly recommended. Doctor was friendly and explained everything very thoroughly. Never had glasses before so I had no clue what I was doing. The girls in front were really nice and helped me pick out a stylish pair of Kenneth Cole's that look great. Great location and street parking which I thought would be a nightmare and it wasn't, there were plenty of spots right across the street. read more

I've been coming here for over a year now which includes a couple eye check-up exams. Dr. Larsen is really great and clearly loves his job of taking care of your eyes. He is very thorough in explaining what is going on with your eye development (or degradation, in my case). Although, it was a little shocking the the first time he went to take out my contacts for me! I've only gotten my contacts ordered and no glasses, but they always arrive quicker than expected. Office is clean, bright, and friendly. read more

I have been a customer for a decade; never going anywhere else (at least not until Dr Larsen retires). They are fast, responsive, punctual, and very professional. But the best part about the practice is Dr Larsen himself. He takes immense pride in what he does, is incredibly detail-orineted, has a great personal manner. He's also totally willing to entertain and answer all my geeky questions (and I have a lot). The one anecdote that describes Dr Larsen is that when I went to have a LASIK surgery, and they found out that Larsen was my doctor, I was told that nobody else does a better and more diligent measurement for your surgical prescription that is always spot on (and it was for me). read more