Because their hours are listed incorrectly, I came to this location instead of the actual post…read moreoffice missing the closing time at the USPS on a holiday weekend, which will unfortunately cause a substantial problem with my tax filing. They really should update their hours as this is a pretty critical error showing they are open a hour later than the USPS when in reality they close 2 hours earlier on a Saturday.

Andrew and Zach were so helpful and professional! They went above and beyond helping me! They were…read moreso kind and had great character. Thank you guys for your help and answering all my questions. (:

I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

This location is located off 395. It has a large parking lot. The blue drive-up boxes are no longer…read moreoutside. This location has po boxes, passport issuance, and gifts in the lobby. There's also free medium and large flat rate boxes for priority mail. Over the years the service has been up and down but lately there seems to be a more positive customer service vibe. Even with long lines, I notice how the employees treat each person like a valuable asset. The employees are knowledgeable and answer questions regarding shipping, stamps, and any other postal questions you have. They also post notices for closures on the door, which I've found to be very helpful.

gtrea service everyone there is really nice and helpful. i would recommend this post office over…read moreany others in the hd

We had to get some documents notarized in the area and ended up going to this particular UPS store…read moreafter verifying that they were open on Saturday and that they offered notary services. As expected, the whole process was super smooth and the notary Ashley was super professional and competent. Thanks for the great experience! 5 stars all the way!

I've been to this location many, many times. The employees are friendly and efficient. There's a…read morekiosk now for quick Amazon returns and UPS drop-off which saves a lot of time if you don't want to wait in line or if you're in a hurry. I've used the Amazon kiosk (it's a touchscreen) to scan returns where Amazon provided the label and I still have the box. There's a slot next to the kiosk where smaller items can go into the bin. The kiosk also provides a receipt (and a label, if you scan a QR code). For larger items, that don't fit into the slot, I wait in line to speak with an employee and get my receipt (proof of return). This location also provides mailboxes with an address not a PO Box number, shredding service, photos, and more. It's conveniently located near the mall and near Best Buy.

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more

All 5 stars go to Cynthia, she is a breathe of fresh air. Seriously reminded me of Jimmy Stewart…read morein, It's A Wonderful Life. Seeing her interact with customers on anything and everything USPS related or not, then knowing everyone's name?! With all knowing her name too. Old school priceless! Other USPS office staff can learn a lot from her. Just as I was losing faith in USPS in general, she brings light. I met Cynthia in June. Went back on July 1st, there was another lady working. Didn't look at me, let alone stop as I asked a question. Never asked if I needed help, nothing. I left bummed considering I had over a 100 mile trek home (as I wait the perfect 2 - 5 acre lot in Oro Grande). So thankful, Cynthia did not leave. She is beyond cool & kind. With post office being quite the relic. Other post offices can keep their fancy stuff, higher prices, bad moods and terrible service, this place is a gem!

I paid for a PO box online and brought my verification information and picked up my keys today. The…read morerepresentative was extremely kind and welcoming. It is a small post office in a small town but big hospitality. Thank you!

Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

Great quick service polite clean facilities . Good hours of operation highly recommendedread more

Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

Been tracking two packages, one which has been "delivered" for a week now, the other is "delivered"…read moretoday. I waited in line, asked the teller if she could check the back for me, she told me that "delivered" means it is simply in the building and that I should come back at a later time.. My tracking says for one, delivered to AV Post Office, and the second is "delivered" Now, "delivered" means it's ready for pickup in my mind. She couldn't clear up whatever misunderstanding there might be but shooed me away instead. Doesn't apply to all employees at this post office, but some are simply unprofessional.

I was treated w professionalism and speedy service. Love this post office. Anyone complaining…read moreshould try to go to a post office in LA COUNTY.

I love going to Postal Annex. They are always so kind and…read moreextremely helpful with all your needs. Thank you for your help and your atmosphere is always welcoming and very cozy. One employee especially stands out for her excellent service and she always has a welcoming smile on her face when I walk in. her name is Miss Marion. She's the Best

I have been a customer of this Postal Annex for at least 10 years. I find the staff friendly and…read morealways willing to help. The current owner, Suhair, is always asking if I am satisfied with the services they provide. She is obviously doing what she can to assist her customers. I find comfort in knowing my mail and packages are safe from all the theft I experienced with the rural mailbox I had before. I recommend this Annex to anyone who needs to use postal services without the hassle of the local post office.