gtrea service everyone there is really nice and helpful. i would recommend this post office over any others in the hd

This location is located off 395. It has a large parking lot. The blue drive-up boxes are no longer outside. This location has po boxes, passport issuance, and gifts in the lobby. There's also free medium and large flat rate boxes for priority mail. Over the years the service has been up and down but lately there seems to be a more positive customer service vibe. Even with long lines, I notice how the employees treat each person like a valuable asset. The employees are knowledgeable and answer questions regarding shipping, stamps, and any other postal questions you have. They also post notices for closures on the door, which I've found to be very helpful. read more

Small USP Office that doesn't have the volume of the Victorville Office which is much larger but Victorville Office is much friendlier and responds to their customer request. Adelanto USP Office are Rude and doesn't care about Customer Service. Sometimes there's no one in the line. You would think they would want to do better instead they say call Publi Affairs or Office of Inspector General. Poor Service! read more

Long wait times. There is only ever 1 person working. I'm sure they do their best but after dealing with so many people all on their own they become cranky and cold. I dread having to come here. read more

I have to say that I have had MANY unhappy experiences at most Post Offices I have been to but it never seems to be the case with this one. The employees are all so friendly and nice that you kind of forget that you just waited for 20 minutes to get to the counter. The good thing about this BUSY branch is that the minute the line gets large any available employee jumps to help people which is not the case with some of the other offices I have ever been to! Great job from the kind employees, keep it up! read more

This U.S.Post Office has a real comfortable vibe here. It's small and the staff are friendly, helpful and knowledgeable. I was able to take care of my business with ease. I felt better leaving than when I came in. Again, the staff there should be recognized for their service. I for one appreciate them. read more

For several years now there has been long waiting lines just to be helped with shipping something or buying postage or just about anything. Pre-covid they had items over on the back wall that you could just walk in and buy, like boxes and packing tape, but post covid that is no longer possible. If you're lucky they'll have two people working the counter, but most of the time it's just one person. So the line and wait time gets long. I've gone to other post offices on a weekend and have been able to walk in and drop off mail, but the Adelanto office is only open for 3 or 4 hours on a Saturday and then after that the place is locked up tight. I run a home based business and ship items regularly. Sometimes I don't have time to do a post office run to drop off packages. So I'll go online and request a package pickup. Three times now they have not picked up packages from my home and I have had to go the next day to drop things off. I wish there was another post office that I could go to that wasn't too far away. The service can't be bad at all post offices. read more

The lines are always long here and just one person. If you schedule pickups from your door, they don't show up. I have delayed packages going out because they don't do their job. read more

nothing to complain about :0 fair location about 7 min from my place , two times this week i went and lines were long but they got us out fast! they work fast and are friendly ! irma helped us out twice in a row with my passport renewal . super helpful so happy she made it an easy process and explained everything i needed to know i ddnt even have have to ask . love this little post office :) read more

Moved here over two years ago and got a PO BOX because of mail theft in my area. The only issues I have is when I get behind stupid people in line when I have to pick up a package from Amazon or eBay. This place is full of clueless customers. I love the employees they are very helpful and courteous. It reminds me of parking wars on TV. Thank you Pete the Veteran. read more

Horrible service, they have 4 desk for service but only on clerk working, months ago my mail box got broken into and they have not fix it and I have to come here to pick up my mail, they never have anyone to help for that, you have to get in line to just pick up your dam mail read more

Had a passport appointment at 8:15am . Says knock on door , I knocked on the door multiple times and no answer. No employees around , could just hear distant talking and laughing . why make early appointments if there's no one around read more

They do not open on time and they only have one person working the front. Line is extremely long every day! If you can go to another post office I recommend that! Sadly I have no choice but 2 get my mail here, so it's a hit and miss if I'm even able to pick up packages in the morning before work. read more

Terrible, i go in there everyday. Only to see the line all the way to the back. They dont care. They tell the employees to relax and dont look at the line. They dont care how long you have to wait in line. Not knowing of the person next to you has covid or not. At least an hour wait everyday. Everyday. They had a good quick lady helping but she is gone. They are terrible. But hey we are nothing to them and heven help you if you have a package, post master doesnt care. Only comes out when theres an issue. Terrible customer service, long. Long wait in lines read more

The mail lady here is the worst I don't know if she's just being petty or lazy but she'll mark that she can't access my house I don't even have a gate, my package has been saying it will get delivered next day since March 4, it's now March 16. Worst postal office I've ever seen this is ridiculous! I don't even like leaving negative reviews but apparently I'm not the only one here. read more

So the post office at this location is almost always empty. It's hit and miss with how friendly the service is but if you kill them with kindness that sometimes work. read more

I really really like this post office! Selling online I go to a lot of post offices up here. Since other then my regular postal lady Victorville main post office hardly ever get it right! So I drive all the way out here to Adelanto. The lines are shorter, the service is friendlier, and they get it right. They know your online business will suffer if they don't get it right and they care. No packages ever leave here without being scanned. Nor do they get lost like they do in Victorville! read more

US Post Office - Post Offices Near Me - Adelanto, California

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Been using this post office for three months now, it's one of the best in the high desert that I can actually get great customer service and my packages get to where they need to go on time. As soon as I drop them off the tracking shows up that night and with my home business you really need a dependable delivery system in place you can count on. read more

We didn't get our Mail today they come late as 7pm ... What the Hell....This is Crazy...

There never more then 1 people at the counter. Its small and there 15 people. We can get Covid like this. Adelanto is growing. We need a faster post office with more people working here. This is unsafe for us and the worker. Shameful. My mailbox was broken into a year ago. I'm here picking up mail. Why??? read more

Went in there to cash $500 money order after I saw a man ahead of me buy several thousand dollar money orders, the lady that works there with the braids literally told me it was a "small post office" and that they didn't cash anything over $200. WHATT?? this is the biggest post office I have ever seen in California! Have you seen the building? The other guy working felt really bad that she turned me down because now it's the weekend and I have no money until Monday read more

My packages are always scanned next day unless I wait in line. Management lie to customers about packages that need to be delivered. Regular carriers don't even scan outgoing packages when they pick up at a residence. Poor customer service. read more

My only complaint is that I went in there with my husband to send out some mail and I had our 2 month old malinois puppy with us cause we are trying to get her familiar with going places since she is so scared of everything still. I didn't not let her walk in, I was carrying her in my arms. No harm right? Place was empty, other workers didn't have a problem except for ONE, she was an older woman with a mole above her lip and she JUST had to say something when we were just trying to go in quickly send our mail and be on our way. She said across the room so the few people in there could hear, "YOUR DOG NEEDS TO BE ON A LEASH"... oh really? She's 2 months old she doesn't even walk on a leash yet never mind the fact I was holding her in my arms so what's the problem. So I had to inconveniently walk outside and then my husband had to go outside cause I was the one with the card to pay so we had to switch off playing who wants to hold the puppy outside so we can send off our mail. Super rude and inconvenient over something that was bothering no one except for that ONE lady who didn't even end up helping us out anyways and no I'm not gonna leave my dog in a hot ass car not in this desert heat even with the windows rolled down. read more

We ordered several items from the web for December shopping, it turns out one package was delivered to our mailbox, according to the usps . but we never received anything on the mail...... went 2 times to report my package, first lady suggested to reorder another one.....MMMMM anyway, took my info and said will pass it on to supervisor, went second time...they took my info one more time and same answer... will have manager take a look, now I'm trying to file a claim online with usps, and the site tells me this "The tracking number is not eligible for filing a claim because insurance was not available or purchased for this article. things like LOST packages would be a common thing in my home country, but here???? does people not get enough pay to buy their own stuff??? now readers, consider this...according to usps my package was delivered by THEM, so I wonder who is the one to blame for my "lost/misplace" package........................ read more

Do not use this post office. Paid for 2 certified letters to be sent. These letters are now stuck in transit. Tracking stops the day after I sent them from this PO. Supervisor at this PO "April" said in a quite condescending manner that they do not guarantee a delivery date (or apparently an actual delivery) and there is nothing they can do. She said to contact the receiving office - who said to contact the office where I made the purchase. Really? I get that things get misplaced sometimes but nothing anyone can do? I can't even get a refund until 21 days. Use FedEx if you need something actually delivered. read more