The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

I like that they stay up on new trends in technology such as scanning documents. Innovative and…read moremeeting customer needs.

Service was prompt, efficient and friendly There was a short wait but the clerks were very…read moreprofessional

They're always very accommodating, helpful and thorough. They assist you randomly and very kind. I…read morehighly recommend their services to anyone.

Proud Community Customer Service Alert! I want to send a…read morebig thank you to Valeria and Sahara at my local FedEx in Rancho Cucamonga. These amazing ladies patiently helped troubleshoot my technical issues and provided truly outstanding service. Your professionalism, patience, and kindness did not go unnoticed. Thank you for supporting the community and going above and beyond to help! Grateful for great customer service right here in our neighborhood. Team Smiley

I'm writing this review as an avid UPS customer. I went during the afternoon and was faced with no…read moreline and incredibly personable customer service. I was assisted by Sofia who not only took care of my Amazon return effortlessly, but helped me decide the best shipping options for a gift I was sending out of town. I was truly shocked to learn that she was still in training as I fully thought she was the manager of the establishment. I will be switching over my shipping needs to FedEx as a result of the incredible customer service Sofia exuded!

To that chubby guy in the morning shift That couldn't let…read moreme borrow a blue pen To sing an important document . Having a bowl full of pens behind him Your service absolutely sucks . You should reconsider working with customer service

Bad place to have your package delivered too!! Twice I have…read morebeen there and the store is closed temporarily. Not easy for me to keep going back to see if they are open during regular work hours. Unexceptionable

YOU MAY HAVE READ THE REVIEW BELOW. I received a follow up from the Owner/ Operator of the UPS…read morestore. He acknowledged that recent changes were not yet updated and offered a full refund of the Rolling Fee and that an envelope with cash refund will be at the office should I stop by to pick up at my convenience. I went to the store on 3/23/26 and the owner happened to be there I introduced myself and had small talk. A Young man at the cashier handed me an envelope and introduced himself as the one I spoke to that day. He apologized and thank me with a genuine smile. I want everyone to know that sometimes a mishap takes place and it's Okay but when management correct it and acknowledge the downfall is commendable. I will continue to do business at this local location and appreciate their responsible actions

Very thankful for the UPS Store! I rely heavily on this location for my Amazon returns. This…read morelocation isn't defaulted in my Amazon app, but I always search for it because of their hours, the convenience of the their location, and their helpful staff. Just have them scan the QR code provided by Amazon, obtain my receipt with tracking number, and I'm out the door. I've also used their fax service several times over the years. Some of their additional services include document shredding, passport/ID photos and notary. I've also used this location to send cable receivers back to Spectrum and most recently to turn in my iPhone after upgrading. I had the boxes for the Spectrum cable receivers, but again I didn't need any shipping materials for the iPhone to be sent back to Verizon. The parking lot can be tricky and busy especially with Trader Joe's being right next door.

I've never used a mailbox service before and really had no idea what to expect, but I actually…read moreenjoy every time I step foot into the building as I know I'll always have a friendly, helpful experience. Even when I've ran into some issues with deliveries or address errors, they are always able to help whenever they can. Highly recommend.

I will go here again Again…read more And Again. Quick , efficient, kind service with peaceful music & a smile, I always take photos of the encouraging words for the day that she writes on the whiteboard . It's overall such a breath of fresh air & pleasant space to be in. So unexpected when I just needed to mail something or grab a money order

They never answered and to me a business that doesn't answer their phone is sending the wrong…read moremessage-

The staff at Post Arena are really nice and easy to work with. Every time I stop by, they're…read morefriendly and quick to help. It's super convenient having everything in one place--shipping, notary, and printing--so I can get things done fast. Definitely my go-to spot in Rancho!

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

My son dropped off a package for me (with a dress inside) for a return that was delivered by…read moreAmazon. He said the blonde older woman took the package, scanned it, typed it in and said "OK" he asked "is that it" she said "yes ok" he left thinking it was taken care of. So after noticing my return wasn't being completed, we realized he went to the wrong mailbox center! I went in to ask the woman about the mistaken drop off! She said "nothing is here" she didn't bother to look around to search or offer ANY EXPLANATION!! It was dropped there -so it's there somewhere or other coworkers took it? I firmly asked her are you sure it's not somewhere here -she semi looked in one mail bag -just shook her head "nope nothing in here"! I then called her & asked her if she could look at store video from @10 days ago if I gave her the exact date..she said "I am NOT going to do that" then I told her "OK"and she hung up on me. I consider this theft. I looked at all the Google reviews as well as on here and CLEARLY obvious there's something very wrong with THIS STORE & HER harsh energy she exudes on customers. Something shady about this! Pic of dress below!

If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for…read moreMaria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed. Thank you! Sincerely Robert Holmond.

this one male worker, tall with facial hair doesn't know how to do his job, eveytime i come in with…read morepackages from usps and try to get a qr code he tells me they don't ship with usps and can't get the qr code, other workers always help me out and when i ask them if they could ship with USPS they always tell me yes. so that tall hispanic guy with facial hair, and earrings please be more helpful and not lazy

Shout out to Anthony…read more I came into this UPS store on a Wednesday evening during rush hour, and even though the store was busy, Anthony was calm, welcoming, and incredibly efficient. He didn't seem stressed at all, in fact, he genuinely seemed to enjoy his job, which immediately put me at ease. Returning packages can be stressful, but I felt a real sense of relief and trust knowing I was being taken care of with the utmost care. Never have I experienced a more respectful, patient, and professional interaction at a UPS store. Customer service like this is rare and very much appreciated.

Warm greeting! Immediate service as in 3 seconds…read more Ensure my big box is taped and taken care of at no extra charge. ( Retail US Post Offices will make you buy that $4.99 small tape even if you need a 1/2 inch sliver ;) Smiling while informing me about the in house notary service, shredding, fax service , shipping and other packing options, computer services and rental and special greeting cards coming soon. THE MOST IMPORTANT THING- - this was the level of customer care on a return. Receipt in my hand before I can say UPS Store. The same, consistent warmth and passion with the two customers after me. Welcome to this UPS Store on Milliken Ave and 4th St in Rancho Cucamonga. Excellence in every phase!